Heba Zahran
Senior Sales Executive at FLEX FLIGHT INTERNATIONAL DWC LLC- Claim this Profile
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Bio
Mohamed Attia
Trusted work
Mohamed Attia
Trusted work
Mohamed Attia
Trusted work
Mohamed Attia
Trusted work
Credentials
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Achieved 1St Prize Winner Of TOYOTA EGYPT National Customer Relation Skills Contest 2004
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Experience
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FLEX FLIGHT INTERNATIONAL DWC LLC
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United Arab Emirates
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Airlines and Aviation
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1 - 100 Employee
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Senior Sales Executive
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Jan 2022 - Present
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Legend of The Nile
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Egypt
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Senior Sales Executive
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Jan 2022 - Mar 2022
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CIAF Leasing
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Cairo international airport
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Commercial Specialist
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Nov 2019 - Jan 2022
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FlyEgypt
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Egypt
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Airlines and Aviation
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100 - 200 Employee
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CFO Assistant
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Nov 2018 - Oct 2019
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ThinkDirect.me
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Saudi Arabia
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Marketing Services
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1 - 100 Employee
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Asst. Marketing Manager
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Jun 2015 - Jul 2016
• Assisting the marketing manager & supporting the marketing team with marketing activities. • Writing reports, quotations, company brochures and similar documents. • Organizing and hosting presentations and customer visits. • Assisting with promotional activities. • Visiting customers/external agencies. • Assisting with the production of marketing materials. • Coordinating the production of a wide range of marketing communications. • Providing support for marketing events & exhibitions as required. • Writing articles & promotional materials for the company. • Uploading marketing material to online libraries & social media sites. Show less
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Toyota Egypt Group
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Egypt
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Motor Vehicle Manufacturing
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400 - 500 Employee
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Senior Secretary
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Jun 2006 - Jun 2014
Provide office support services in order to ensure efficiency and effectiveness within the Director’s office.•Receive, direct and relay telephone messages and fax messages.•Direct the general public to the appropriate staff member .•Maintain a diary and arranging the day-to-day activities of the Superior such as appointments, meetings and receiving of visitors.•Deals with routine matters on own initiative and making inquires on behalf of the superior.•Maintain the general filing system and file all correspondence ( internal memos, business letters and faxes emanating from different division/department and others companies ).•Assist in the planning and preparation of Monthly & annual meetings, conferences and conference telephone calls •Plans visits, make travel, hotel and other reservations, and arranges ticket and transportation.•Make preparations for Monthly Council and committee meetings ( ensures correct paperwork is available for, and taking notes of minutes of meetings) .•Maintain an adequate inventory of office supplies & prepares request and takes care of office stationery, miscellaneous items.•Respond to public inquiries.•Provide word-processing and secretarial support.•Types correspondences, reports, statistical tables also all confidential documents.•Reads instructions accompanying material and follow instruction from supervisor or person requesting document to determine format desired, number of copies needed, priority and other requirements. Show less
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Customer relation Coordinator
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Feb 2004 - Jun 2006
•Handling any customer complaint in a professional way .•Achieving a high level of Customer satisfaction.•Contacting the clients, coordinating with teamwork.•Applying the appointment system & learn it to front desk staff .•Maintaining the office general appearance. •Answers all incoming service department calls according to company’s policies. •Good telephone etiquette.•Conducts pre and post service follow-up.•Determines if the inquiry can be held by the receptionist and satisfy the customer’s reason for calling if possible. •Arranges appointments. •Takes written message for occupied personnel and notifies them as soon as possible regarding pending messages.•Assists the service advisors in contacting customers whose vehicles have been completed.•Maintains a high standard of personal grooming, hygiene and uniforms. Show less
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Education
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Faculty of Economics and Political Science - Cairo University
Bachelor's degree, Political Science & Public Administration