Experience

EgyptNetwork

• Egypt
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Quality Assurance and Process Improvement Engineer

  • Jan 2014 - Present

• Quality Assurance Engineer

  • Jun 2012 - Present

  • Developing Quality Assurance Plans.• Scheduling Quality Assurance audits to ensure their compliance with processes, templates, and standards.• Identifying and resolving Non-Compliance.• Enhancement QA Activities.• Preparing quality documentation and reports by collecting, analyzing and summarizing information.• Conducting Internal Audits• Determining Systems Improvements• Improvement Company Processes.



AB TECH INTERNATIONAL

• Egypt
• IT Services and IT Consulting
• 1 - 100 Employee

• Projects Coordinator

  • May 2011 - May 2012

  • Analysis requirements from customer and follow up with team leader. • Track Customer Issues (Support, Contracts, Visits, Feedback). • Call potential Customers. • Handle all company communications (Faxes, correspondence, Phone). • Track Sales Team work. • HR (Attendance, Excuse for late, Vacations, Employee Activities). • Attending conferences and exhibitions. • Technical Writing (Reports, correspondence, Contracts). • Administration assistance work assigned by management. • Prepare & Review Other Administration Reports. • Arrange regular meetings and schedules. Show less