Heba leith

Business developer/ Gulf Region at Netherlands Embassy in Qatar
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Contact Information
us****@****om
(386) 825-5501
Location
Doha, Qatar, QA
Languages
  • English Native or bilingual proficiency
  • Arabic Native or bilingual proficiency
  • Dutch Full professional proficiency

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5.0

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Stanley Kolader

Heba, as I have come to know her as my student, is someone who is living to fulfill her dreams. And I know that she will. Going strong, not stopping at anything. I wish her all the best in life. Stanley Kolader

Eric de Ruijter

I have been a lecturer of Heba during the 3rd year of her study program at the Fontys University of Applied Sciences. I came to know Heba as a student very pleasant to work with. She was very eager to learn, was very good at directing herself to her goals, and always had her priorities right. Also her results (exams, projects) were of good quality. I surely can recommend Heba as your future collegae or as a consultant. Eric de Ruijter MSc Senior Lecturer Management and Organisation Fontys Unversity of Applied Sciencs Dept. of Marketing Management.

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Experience

    • Qatar
    • Government Relations Services
    • 1 - 100 Employee
    • Business developer/ Gulf Region
      • Aug 2016 - Present

    • Qatar
    • Construction
    • 200 - 300 Employee
    • PR and projects coordinator
      • Jul 2015 - Aug 2016

      • Maintaining hard copy records of document review and approval sheets • Supporting project teams in maintaining project generated records and organising & facilitating consolidation of records and archiving for future reference • Developing, maintaining paper based and electronic filing systems for the project teams • Providing support for handover document and technical construction file document management and maintenance of document library to consolidate document information for… Show more • Maintaining hard copy records of document review and approval sheets • Supporting project teams in maintaining project generated records and organising & facilitating consolidation of records and archiving for future reference • Developing, maintaining paper based and electronic filing systems for the project teams • Providing support for handover document and technical construction file document management and maintenance of document library to consolidate document information for large projects • Attends Project Handover Meeting, takes and issues minutes, make sure that handover documentation requirements agreed by key stakeholders • To assist the project Manager in providing status reports on the delivery plans including costs, major issues with owners, actions, risks and mitigations as required by the Head of Handover and the Senior Project Manager. • Responsible to develop the procedure / standard of documentation of the final handover dossier and coordinate with the technical documentation team to develop deliverables • Presentation to Stakeholder/Clients any new processes that need to be implemented and followed • To ensure delivery of agreed handover performance targets for the project or projects • Providing document control support for company projects • Liaising with project teams to understand scope and phasing of document control requirements • Providing support to project teams in generating and updating documents utilizing agreed templates and processes • Generating reports for document management purposes • Ensuring appropriate document review, approval signatures are obtained by document owners and a pdf document is linked to the relevant location in the databases Show less • Maintaining hard copy records of document review and approval sheets • Supporting project teams in maintaining project generated records and organising & facilitating consolidation of records and archiving for future reference • Developing, maintaining paper based and electronic filing systems for the project teams • Providing support for handover document and technical construction file document management and maintenance of document library to consolidate document information for… Show more • Maintaining hard copy records of document review and approval sheets • Supporting project teams in maintaining project generated records and organising & facilitating consolidation of records and archiving for future reference • Developing, maintaining paper based and electronic filing systems for the project teams • Providing support for handover document and technical construction file document management and maintenance of document library to consolidate document information for large projects • Attends Project Handover Meeting, takes and issues minutes, make sure that handover documentation requirements agreed by key stakeholders • To assist the project Manager in providing status reports on the delivery plans including costs, major issues with owners, actions, risks and mitigations as required by the Head of Handover and the Senior Project Manager. • Responsible to develop the procedure / standard of documentation of the final handover dossier and coordinate with the technical documentation team to develop deliverables • Presentation to Stakeholder/Clients any new processes that need to be implemented and followed • To ensure delivery of agreed handover performance targets for the project or projects • Providing document control support for company projects • Liaising with project teams to understand scope and phasing of document control requirements • Providing support to project teams in generating and updating documents utilizing agreed templates and processes • Generating reports for document management purposes • Ensuring appropriate document review, approval signatures are obtained by document owners and a pdf document is linked to the relevant location in the databases Show less

    • Qatar
    • Construction
    • 700 & Above Employee
    • Projects Marine Coordinator
      • Sep 2014 - Aug 2015

      • Assisted the project team in the management and implementation of the document control systems. • Set up, maintained project filing system in electronic and paper based information • Ensured that all correspondence is referenced and easily retrieved by the project team. • Ensured that the latest revisions are administered and distributed promptly. • Co-ordinated and controlled the RFIs from opening till closing and distribution. • Managed the process of the handover… Show more • Assisted the project team in the management and implementation of the document control systems. • Set up, maintained project filing system in electronic and paper based information • Ensured that all correspondence is referenced and easily retrieved by the project team. • Ensured that the latest revisions are administered and distributed promptly. • Co-ordinated and controlled the RFIs from opening till closing and distribution. • Managed the process of the handover information - O&M manuals, H&S files etc. • Archived the project files in electronic and paper documentation. • Responsible to develop the procedure / standard of documentation of the final handover dossier and coordinate with the technical documentation team to develop deliverables • Organised internal, external meetings, arranged presentations, documents • Assisted the project Handover Manager in managing and co-ordinating project handover processes, ensured that all appropriate documental evidence is provided and easily retrieved • Presentation to Stakeholder/Clients any new processes that need to be implemented and followed • Ensured delivery of agreed handover deliverables of the project. • Basic knowledge and experience of FIDIC. • Conducted Contracts preparation and administration • Prepared Variation orders with the supporting documents to submit a good claim case • Prepared and processed purchase orders, invoices, cheque requests and contract payments. Ensured purchase orders and invoices are matched Show less • Assisted the project team in the management and implementation of the document control systems. • Set up, maintained project filing system in electronic and paper based information • Ensured that all correspondence is referenced and easily retrieved by the project team. • Ensured that the latest revisions are administered and distributed promptly. • Co-ordinated and controlled the RFIs from opening till closing and distribution. • Managed the process of the handover… Show more • Assisted the project team in the management and implementation of the document control systems. • Set up, maintained project filing system in electronic and paper based information • Ensured that all correspondence is referenced and easily retrieved by the project team. • Ensured that the latest revisions are administered and distributed promptly. • Co-ordinated and controlled the RFIs from opening till closing and distribution. • Managed the process of the handover information - O&M manuals, H&S files etc. • Archived the project files in electronic and paper documentation. • Responsible to develop the procedure / standard of documentation of the final handover dossier and coordinate with the technical documentation team to develop deliverables • Organised internal, external meetings, arranged presentations, documents • Assisted the project Handover Manager in managing and co-ordinating project handover processes, ensured that all appropriate documental evidence is provided and easily retrieved • Presentation to Stakeholder/Clients any new processes that need to be implemented and followed • Ensured delivery of agreed handover deliverables of the project. • Basic knowledge and experience of FIDIC. • Conducted Contracts preparation and administration • Prepared Variation orders with the supporting documents to submit a good claim case • Prepared and processed purchase orders, invoices, cheque requests and contract payments. Ensured purchase orders and invoices are matched Show less

    • MSc
      • Sep 2010 - Sep 2013

      Studied international management master Studied international management master

    • Crm Manager
      • Mar 2013 - Jun 2013

      • Developing customer satisfaction index (CSI) • Improving customer loyalty programme (CLP) • Correspondences with exclusive VIP clients • Managing business and sales meeting • Following up after sales services • Effectively manage customer service requests, complaints, general enquiries and transactions • Managing activities related to different events hosted by the organization and executed by the department • Manage stakeholder satisfaction research projects, including… Show more • Developing customer satisfaction index (CSI) • Improving customer loyalty programme (CLP) • Correspondences with exclusive VIP clients • Managing business and sales meeting • Following up after sales services • Effectively manage customer service requests, complaints, general enquiries and transactions • Managing activities related to different events hosted by the organization and executed by the department • Manage stakeholder satisfaction research projects, including developing and implementing strategies for continually improving stakeholder satisfaction across the scheme • Maintained valuable stakeholder relationships • Managing the relationship with different stakeholders for the execution of their projects, following up on plans, milestones and deliverables • Presentation to Stakeholder/Clients any new processes that need to be implemented and followed • Commissioning market research • Supporting project teams in maintaining project generated records and organising & facilitating consolidation of records and archiving for future reference • To ensure delivery of agreed handover performance targets for the product Show less • Developing customer satisfaction index (CSI) • Improving customer loyalty programme (CLP) • Correspondences with exclusive VIP clients • Managing business and sales meeting • Following up after sales services • Effectively manage customer service requests, complaints, general enquiries and transactions • Managing activities related to different events hosted by the organization and executed by the department • Manage stakeholder satisfaction research projects, including… Show more • Developing customer satisfaction index (CSI) • Improving customer loyalty programme (CLP) • Correspondences with exclusive VIP clients • Managing business and sales meeting • Following up after sales services • Effectively manage customer service requests, complaints, general enquiries and transactions • Managing activities related to different events hosted by the organization and executed by the department • Manage stakeholder satisfaction research projects, including developing and implementing strategies for continually improving stakeholder satisfaction across the scheme • Maintained valuable stakeholder relationships • Managing the relationship with different stakeholders for the execution of their projects, following up on plans, milestones and deliverables • Presentation to Stakeholder/Clients any new processes that need to be implemented and followed • Commissioning market research • Supporting project teams in maintaining project generated records and organising & facilitating consolidation of records and archiving for future reference • To ensure delivery of agreed handover performance targets for the product Show less

    • Netherlands
    • Oil and Gas
    • 1 - 100 Employee
    • Sales assistant
      • Nov 2008 - Dec 2012

      • To assist the project Manager in providing status reports on the delivery plans including costs, major issues with owners, actions, risks and mitigations as required by the Head of Handover and the Senior Project Manager • Attends Project Handover Meeting, takes, issues minutes and make sure that handover documentation requirements agreed by key stakeholders • To communicate regularly with other project based Handover Managers to ensure exchange of experience, good practice and learning… Show more • To assist the project Manager in providing status reports on the delivery plans including costs, major issues with owners, actions, risks and mitigations as required by the Head of Handover and the Senior Project Manager • Attends Project Handover Meeting, takes, issues minutes and make sure that handover documentation requirements agreed by key stakeholders • To communicate regularly with other project based Handover Managers to ensure exchange of experience, good practice and learning from mistakes • Supporting project teams in maintaining project generated records and organising & facilitating consolidation of records and archiving for future reference • To ensure delivery of agreed handover performance targets for the project or projects • Contracts administration • Contracts preparation • Variation orders preparations • File retrieval, background research and maintenance of statistical databases • Presentation to Stakeholder/Clients any new processes that need to be implemented and followed • Effectively manage customer service requests, complaints, general enquiries and transactions • Responsible to develop the procedure / standard of documentation of the final handover dossier and coordinate with the technical documentation team to develop deliverables • Generating reports for document management purposes • Ensuring appropriate document review and approval signatures are obtained by document owners and a pdf document is linked to the relevant location in the databases Show less • To assist the project Manager in providing status reports on the delivery plans including costs, major issues with owners, actions, risks and mitigations as required by the Head of Handover and the Senior Project Manager • Attends Project Handover Meeting, takes, issues minutes and make sure that handover documentation requirements agreed by key stakeholders • To communicate regularly with other project based Handover Managers to ensure exchange of experience, good practice and learning… Show more • To assist the project Manager in providing status reports on the delivery plans including costs, major issues with owners, actions, risks and mitigations as required by the Head of Handover and the Senior Project Manager • Attends Project Handover Meeting, takes, issues minutes and make sure that handover documentation requirements agreed by key stakeholders • To communicate regularly with other project based Handover Managers to ensure exchange of experience, good practice and learning from mistakes • Supporting project teams in maintaining project generated records and organising & facilitating consolidation of records and archiving for future reference • To ensure delivery of agreed handover performance targets for the project or projects • Contracts administration • Contracts preparation • Variation orders preparations • File retrieval, background research and maintenance of statistical databases • Presentation to Stakeholder/Clients any new processes that need to be implemented and followed • Effectively manage customer service requests, complaints, general enquiries and transactions • Responsible to develop the procedure / standard of documentation of the final handover dossier and coordinate with the technical documentation team to develop deliverables • Generating reports for document management purposes • Ensuring appropriate document review and approval signatures are obtained by document owners and a pdf document is linked to the relevant location in the databases Show less

    • Netherlands
    • Higher Education
    • 700 & Above Employee
    • Student
      • 2005 - 2009

      International business management International business management

  • Philips Nederlands B.V
    • Eindhoven Area, Netherlands
    • Market intelligence and supply management department
      • Jan 2007 - Sep 2007

      1. Market research for market intelligence department, in Central and Eastern Europe . 2. Purchase Department , the task was working on excel for XPD team by analyzing different commodity for Philips and their suppliers. 1. Market research for market intelligence department, in Central and Eastern Europe . 2. Purchase Department , the task was working on excel for XPD team by analyzing different commodity for Philips and their suppliers.

Education

  • Tilburg University
    Master's degree, International management
    2010 - 2013
  • Fontys Hogescholen
    Bachelor, International business management
    2005 - 2009

Community

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