Heba Kobaissi

Senior Academic Administration Officer at Australian University
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Contact Information
us****@****om
(386) 825-5501
Location
Kuwait, KW
Languages
  • English Professional working proficiency
  • Arabic Native or bilingual proficiency
  • French Elementary proficiency

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Experience

    • Kuwait
    • Higher Education
    • 200 - 300 Employee
    • Senior Academic Administration Officer
      • Feb 2018 - Present

      - Distributing e-mail announcements and coordinating internal & external data- Handling administrative preparations of each semester- Creating, updating, and maintaining records and databases of the department- Generating reports and presentations with statistical data- Undertaking special projects to meet the objectives of the School- Maintaining and updating the departmental website and filling system- Managing budgets and arranging departmental reimbursements- Planning meetings and taking detailed minutes - Prioritizing and managing multiple projects simultaneously, and follow-up on issues in a timely manner Show less

    • Academic Administration Officer
      • Feb 2016 - Feb 2018

      - Acting as a first point of contact for the School and providing high level of client service- Generating reports and preparing power point presentations as requested by management- Assisting in scheduling the School’s courses- Providing high level of administrative and clerical support to the department - Contacting students for various reasons including timetables changes, late registration, low attendance, census date of registration withdrawal etc.- Organizing and conduct departmental events - Creating brochures and newsletters for the school - Designing surveys and discussion guides to answer brief objectives Show less

    • Kuwait
    • Business Consulting and Services
    • 1 - 100 Employee
    • Project Coordinator
      • Mar 2015 - Apr 2015

      -Develops and maintains detailed project schedule, including administrative tasks -Define project tasks and work with consumers in developing case studies -Track project changes and update services as agreed with client and project management -Clarify goals and reach agreement maintaining the interests of all parties -Manage/ coordinate project tasks and report on progress of projects -Develops and maintains detailed project schedule, including administrative tasks -Define project tasks and work with consumers in developing case studies -Track project changes and update services as agreed with client and project management -Clarify goals and reach agreement maintaining the interests of all parties -Manage/ coordinate project tasks and report on progress of projects

    • Clinic secretary & insurance processor
      • Jul 2013 - Jul 2014

      -Organize files with personal records of the customers -Enhanced multi-tasking knowledge and principles of customer service requiring the clinic standards and quality for patient’s satisfaction -Managing time and respecting customers appointments by reviewing office schedule -Managed and processed insurance claims -Organize files with personal records of the customers -Enhanced multi-tasking knowledge and principles of customer service requiring the clinic standards and quality for patient’s satisfaction -Managing time and respecting customers appointments by reviewing office schedule -Managed and processed insurance claims

    • Kuwait
    • Banking
    • 700 & Above Employee
    • Internship training in banking - trainee
      • 2013 - 2013

      -Developed knowledge about banking procedures, tellers responsibilities and credit payments or withdraw techniques -Managing counter responsibilities daily such as filling, paper work, calling customers, updating their information -Developed knowledge about banking procedures, tellers responsibilities and credit payments or withdraw techniques -Managing counter responsibilities daily such as filling, paper work, calling customers, updating their information

Education

  • Australian College of Kuwait, Victoria University Melbourne
    Bachelor's Degree, Business Administration and Management, General
    2011 - 2015
  • Australian College of Kuwait, Tasmania Polytechnic University
    Associate's Degree, Diploma of business Management
    2011 - 2013
  • AL-Amal Indian School of Kuwait, university of Cambridge
    High School, Cambridge IGCSE

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