Heba Kobaissi
Senior Academic Administration Officer at Australian University- Claim this Profile
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English Professional working proficiency
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Arabic Native or bilingual proficiency
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French Elementary proficiency
Topline Score
Bio
Experience
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Australian University
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Kuwait
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Higher Education
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200 - 300 Employee
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Senior Academic Administration Officer
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Feb 2018 - Present
- Distributing e-mail announcements and coordinating internal & external data- Handling administrative preparations of each semester- Creating, updating, and maintaining records and databases of the department- Generating reports and presentations with statistical data- Undertaking special projects to meet the objectives of the School- Maintaining and updating the departmental website and filling system- Managing budgets and arranging departmental reimbursements- Planning meetings and taking detailed minutes - Prioritizing and managing multiple projects simultaneously, and follow-up on issues in a timely manner Show less
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Academic Administration Officer
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Feb 2016 - Feb 2018
- Acting as a first point of contact for the School and providing high level of client service- Generating reports and preparing power point presentations as requested by management- Assisting in scheduling the School’s courses- Providing high level of administrative and clerical support to the department - Contacting students for various reasons including timetables changes, late registration, low attendance, census date of registration withdrawal etc.- Organizing and conduct departmental events - Creating brochures and newsletters for the school - Designing surveys and discussion guides to answer brief objectives Show less
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MUBAADER SERVICES
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Kuwait
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Business Consulting and Services
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1 - 100 Employee
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Project Coordinator
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Mar 2015 - Apr 2015
-Develops and maintains detailed project schedule, including administrative tasks -Define project tasks and work with consumers in developing case studies -Track project changes and update services as agreed with client and project management -Clarify goals and reach agreement maintaining the interests of all parties -Manage/ coordinate project tasks and report on progress of projects -Develops and maintains detailed project schedule, including administrative tasks -Define project tasks and work with consumers in developing case studies -Track project changes and update services as agreed with client and project management -Clarify goals and reach agreement maintaining the interests of all parties -Manage/ coordinate project tasks and report on progress of projects
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Clinic secretary & insurance processor
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Jul 2013 - Jul 2014
-Organize files with personal records of the customers -Enhanced multi-tasking knowledge and principles of customer service requiring the clinic standards and quality for patient’s satisfaction -Managing time and respecting customers appointments by reviewing office schedule -Managed and processed insurance claims -Organize files with personal records of the customers -Enhanced multi-tasking knowledge and principles of customer service requiring the clinic standards and quality for patient’s satisfaction -Managing time and respecting customers appointments by reviewing office schedule -Managed and processed insurance claims
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Commercial Bank of Kuwait
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Kuwait
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Banking
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700 & Above Employee
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Internship training in banking - trainee
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2013 - 2013
-Developed knowledge about banking procedures, tellers responsibilities and credit payments or withdraw techniques -Managing counter responsibilities daily such as filling, paper work, calling customers, updating their information -Developed knowledge about banking procedures, tellers responsibilities and credit payments or withdraw techniques -Managing counter responsibilities daily such as filling, paper work, calling customers, updating their information
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Education
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Australian College of Kuwait, Victoria University Melbourne
Bachelor's Degree, Business Administration and Management, General -
Australian College of Kuwait, Tasmania Polytechnic University
Associate's Degree, Diploma of business Management -
AL-Amal Indian School of Kuwait, university of Cambridge
High School, Cambridge IGCSE