Product Engineer

• Apr 2021 - Present

- Lead the strategic direction, planning and execution of products roadmap- Drive products development lifecycle from concept through launch- Define specifications, lead sprint planning, and oversee team velocity targets- Build, edit, and maintain the team backlog for Software Engineers, customers and partners- Prioritize backlog items based on user value, turnaround time, and other key team dependencies- Provide just-in-time story elaboration- Detail stories with acceptance criteria and provide examples via acceptance tests- Proactively identify and resolve issues that may impact our ability to meet velocity and quality goals- Create, track, and improve metrics related to team efficiency and customer/partner satisfaction- Conduct market research and stay on top of industry trends, understanding the competitive landscape and communicating opportunities for differentiation- Continuously optimize ways of working in an effort to deliver efficient and timely solutions

Senior Product Manager

• Apr 2021 - Oct 2021

o Products and Engineering manager for mortgage platform products over AWS microservices architecture (Staircase). o Design integrations for the product with external parties and their mapping to the product APIs.o Products strategy, vision and roadmap, technical assessment, conceptual architecture, sizing and planning.o Communicate with business and technical team to identify products features and roadmap. o Manage the daily activities and tasks execution with the delivery team.o Groom and accept the technical stories and define their acceptance criteria in terms of business and technical aspects.

Project Manager

• Jan 2018 - Mar 2021

o Managing Related Projects (services delivery and support accounts) and products.o Provide Projects and Products strategy, vision and roadmap, technical assessment, conceptual architecture, sizing and planning.o Products backlog grooming, benchmarking, UX leadership and high level features documentation. o Coordinate between cross functional teams (Technical , UX , Commercial , Pre-sales and Quality) for ensuring projects and products success.o Contribute in pre-sales review activities, writing proposals.o Managing the product cycle end-to-end from discovery to delivery. o Managing the support incidents resolution and handing the change requests.• Product Management:ServeBig Suite  Product: Multi-organization structure Fast to Market Integrated Framework for Enterprise B2C solutions including Service Automation, Appointment Management, Case Management.  Modules:o Basic Framework for Services Automation and Case Management.o Appointments and Queue Management: Appointments and queue management framework.o Documents, Fees and Revenue Management. Umbraco Base Portal  Basic Portals framework: base for portals with best UX practices & standardized implementations.  Technology: Umbraco, Elastic, .Net.• Projects Management:Missions E-Services platform (6 Months) Project: E-Services framework for Missions permits issuance and amendment.Cultural Heritage Platform (Project - 24 months) Project: Search engine with ontology-based content search, NLP, content personalization, E-Shop, customer support, analytics and recommendations engine. E-Service for automotive company (5 months) Project: Portal frontend and backend for price calculator service for maintenance contract price calculation.Grand Museum Portal and Mobile Apps (18 months) Project: Portal and Mobile apps (iOS and Android) for the largest museum in EgyptEgyptian Museums and Antiquities (14 months) Project: Portal, sub portals and E-Shop and Mobile apps (iOS and Android)

Technical Lead

• Dec 2015 - Dec 2017

o Training and leading a team of 8-10 developers working on three parallel business tracks for E-service for companies’ registration, medical licensing and operating permits. o Designing and implementing E-Services front-end and integration components with Microsoft CRM.o Managing communication among different stakeholders and customer facing experience in UAT.Registry of Companies and Professional Licensing E-Services (30 months) Project: 40+ E-Services front end, integrated with SharePoint and CRM.  Tools: Angular, Share Point, C#, SQL, CRM 2013 integration.

Senior Application and Solution Developer

• Aug 2015 - Dec 2015

Role includes technical assessment, estimates, planning, analysis, design and implementation for GIS based web application. Role includes technical assessment, estimates, planning, analysis, design and implementation for GIS based web application.

Senior Solutions Specialist (Pre-sales Engineer)

• Oct 2013 - May 2015

o Define best practices for evaluation and selection of the software components for applications with out of the box and customization of products. o Provide technical assessment, logical architecture design, functional requirements, technical scope, estimates, plans and technical assumptions.o Manage communication among technical experts, review experts & commercial team.o Provide proposals, preparing RFPs, presentations and budgetary figures.• Proposals (Solution Architecture, Scope, Plan, Estimates and Pricing) Internet and Intranet Portals for Governmental entity (SharePoint 2013). E-Services platform and Mobile Apps and Portal for Governmental entity (Java, Xamarin). E-Services, M-Services, Mobile Apps for Governmental entity (HTML5, SharePoint 2013). BI Solution for Governmental Entity (SQL Server BI, ITWORX On-Track). Performance Monitoring Mobile Dashboard for Governmental Entity (Mobile Dashboard). Sentiment Analysis and Case Management platform for Governmental Entity (CRM 2015, ITWORX sentiment analyzer, Dynamics Marketing). Performance Monitoring, Correspondence Tracking and Workflows for council of Ministers (ITWORX Correspondence Tracking, K2 Workflows. SharePoint 2013). Indoor Mobile Navigation Solution (Xamarin).

Geomapping Specialist

• Jan 2012 - 2014

Working on Egtns a novel project dedicated for Egypt roads. We will help you find the crowded routes using GSM (without GPS)Project: M2M solution, which allows mobile operators and telecom vendors to leverage their infrastructure and provide real-time accurate road traffic information, it simply transforms cellular big data into road traffic information.Job Description: Designing and Implementing Geo-mapping procedures and data structure used for detecting the nearest roads and speed calculation from using SQL Server Spatial platform

Development Team Lead

• Jan 2012 - Sep 2013

o Hiring, training and leading a team of 6-8 developers.o Implementing database driven, ERP web software product on .NET platform using Silverlight and RIA services technologies (thick and thin clients).o BackOffice and mobile integration with ERP systems (AX, Oracle, SAP, Great plains, Infinity).o Developing Sales, General Ledger, Inventory, GIS tracking and Report manager modules. o Coordinating multiple teams to plan, scope, and develop new product capabilities.SalesBuzz: Product: SalesBuzz is a 360° Mobile Sales Force Automation System, via Mobiles and Handheld Devices, you will be able to monitor and empower your sales force, merchandizers and distribution channels to Increase revenue, improve data insights and Enhance customer serviceSalesBuzz BackOffice: (20 months) Custom ERP web application with mobile interface and integration with multiple ERPs (Ax, Oracle, SAP and GP). Team leading, Analysis, design and development of modules like (Business Units, General Ledger, Accounts Payables, Targets, Journey Plan) and controls libraries. .net4, Silverlight4, WCF RIA Services, Ado.net, Infragistics, c#, SQL Server 2008.Salesbuzz SAP Integration Analysis, tasks breakdown and team monitoring.  SAP, SQL Server 2008, .net4, C#.Salesbuzz Great Plains Integration Analysis, tasks breakdown and team monitoring.  Great Plains, SQL 2008, C#, .net4.Salesbuzz Setup  Merge Replication customization and performance enhancement, custom conflict resolver implementation.  Vs2005 C#, SQL2005, SQL2008, RMO.Report Manager Web Access Analysis, Design, Implementation  ASP 3.5, SQL 2005, Crystal Reports 12, C#, Ajax toolkit. Salesbuzz GPS tracking system Analysis, Design, Implementation on PDA and visualization on web application.  Windows Mobile 5, SQL CE, MFC, SQL 2005, Asp.net2, geKML, GoogleEarth.Salesbuzz client customization Customization, bugs fixing, troubleshooting. SQL2005, SQL CE, Visual C++ (MFC), Windows Mobile 5.

Senior Software Developer

• 2011 - 2012

Developing Custom Fleet Management components, Reports, Custom ERP components, GIS tracking, Dynamic reporting solutions, ERP integration.Administration Site customization Role: Customization, bugs fixing, troubleshooting.  Tools: Asp.net2, SQL 2000, SQL 2005.Salesbuzz Desktop Version Role: Replication management, application customization, fixing bugs, troubleshooting.  Tools: C#, RMO, Vs2005, Ideablade, Devexpress.BLOM SharePoint Workflows HR Role: Application Customization . Tools: Infopath forms, SharePoint workflow, C#, SQL 2000.Microtech Infinity ERP Customizations Role: Bank Interface Customization, Integration with other Systems, Pay slip Reports. Tools: C#, SQL Server 2000, DTS, Crystal Reports 8.Fleet Management System Role: Application Customization, Reports development and customization, integration with ERP (Infinity) implementation. Tools: IdeaBlade, VS 2005, Crystal Reports 9, DevExpress 6.5.

Software Developer

• Feb 2009 - Dec 2010