Experience

Western Leaf Electronics Inc.

• Canada
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Executive Assistant

  • Dec 2013 - Present

  • In charge of all agreements and brochure translations from English to Arabic and vice versa • Responsible for all the office correspondence, reports, express mail, minutes of meetings and all managerial tasks. • Responsible for daily operational follow up and work flow. • In charge of all agreements and brochure translations from English to Arabic and vice versa • Responsible for all the office correspondence, reports, express mail, minutes of meetings and all managerial tasks. • Responsible for daily operational follow up and work flow.



Sinopec Petroleum Company, Oudeh Syria.

• Damascus, Syria

• Personal Assistant to Administration Director then Geology Director. Bids Controller.

  • Oct 2009 - Oct 2011

  • In charge of all secretarial correspondences for the Admin Director. • Follow up real estate and rental contracts. • Coordinate and prepare all the organization meetings, conferences and public events. • Coordinate all required communication and registration for local and international exhibitions; Syria Oil Exhibition and the Company Annual Party. • Secretarial tasks and translation from Arabic to English and vice versa for all in/out correspondences. • In charge of the data input of all wells at (Oudeh &Tishrine) fields with their daily updated drilling information as per the GPC correspondences and approvals. Any data mistake would cost a minimum of one hundred thousand dollars loss. • Preparing bidders list upon upper management approval. • Sending all Bids Announcement with detailed information to all bidders list. • Addressing all inquiries and providing answers & updates among suppliers & buyers. • In charge of arranging the opening of each bid upon deadline, technically then financially.



Al Dhafra Tourist Village

• Abu Dhabi, UAE

• Public Relations Manager

  • Oct 2008 - Feb 2009

  • Maintain complete knowledge of all the organization services/features and hours of operation. • Handle guest complaints by following instant pacifying procedures to ensure guest satisfaction. • Promote positive relations with guests and employees. • Maintain high level of knowledge in reference to Al-Dhafra Tourist Village services. • Maintain good relationships with counterparts at competing companies; promote all Al-Dhafra Tourist Village products whenever possible. • Meet solicitation and maintenance call requirements • Answer incoming PR phone calls in a pleasant manner, using correct salutations and the Al-Dhafra Tourist Village telephone etiquette. • Anticipate and respond to all customer needs within a timely manner, acknowledge all customers, regardless of how busy or the time of day • Follow-up with in-house guest to ensure on-going service to the guest. • Attend designated in-house training and seminars. • Attend departmental and company meetings as required. • Process paperwork to clients and other departments in a timely manner. • Complete all assigned paperwork promptly • Follow-up with media as necessary.



Syriatel Mobile Telecom

• Syrian Arab Republic
• Telecommunications
• 700 & Above Employee

• Personal Assistant to Management Information System Director & IT. Material Request Coordinator

  • Aug 2002 - Oct 2008

  • Administrative responsibility including requesting materials, appliances, furniture in accordance with the annual budget to all MIS units. • Handle all logistical arrangements, hotel reservations, flight bookings, cash and advance payments to all employees as well as other ad hoc expenses (payments of departmental gasoline bills, petty cash, canteen etc.) • Responsible for following up the general maintenance inside the department, along with all vehicles check-up and maintenance. • Responsible for inbound, outbound & international mail and in charge for issuing all Dept docs. • Arranging meeting for directors, managers & suppliers in addition to preparing the minutes of meeting accordingly. • Controlling employees' yearly training courses and monitoring the exceeded ones for management permission. • Responsible for preparing the overtime schedules on Intranet and sending to Finance Department the monthly on – call amount. (Daily availability of employees for 24 H to respond for any urgent technical issues upon request). • Receiving all material requests of office equipment, furniture, commodity, marketing technical and network items from all Syriatel departments all over Syria, adding full specifications of each item. Checking with Finance Department issue related within budget. Sending the material requests to the concerned warehouse team leader & forwarding the unavailable item for the specified purchasing units: (Network – Technical - Marketing - Consumable & Commodity). Follow up until delivery is completed inside/outside Damascus. • Requesting from Procurement department non-stackable items to be purchased on weekly basis. Checking and verifying inventory replenishment requests provided by warehouse keepers, before forwarding to purchasing units. • Directing Logistics delivery team regarding the returned / swap & delivery items all over Syriatel locations and allocate responsibility to appropriate staff.



FedEx

• United States
• Freight and Package Transportation
• 700 & Above Employee

• Station Operation Supervisor

  • Sep 1998 - Apr 2002

  • Prioritizing parcels and documents delivery • Sending daily, weekly and monthly reports to the regional office in Dubai • Supervising courier & customer service work. • Preparing different documents on a daily basis for the monthly surprising auditing. • Solving all delivery mistake problems including delay, wrong delivery, misrouted shipments inside & outside Syria • Classified as FedEx Syria contact person for all other FedEx international representatives to check with me for any information. • Rechecking outbound full information before dispatching



Al Rosary School

• Kuwait

• Teacher

  • Sep 1990 - Jun 1991

  Worked at the same school as a Class Teacher for Kindergarten after graduation due to the situation in Kuwait in 1990. Worked at the same school as a Class Teacher for Kindergarten after graduation due to the situation in Kuwait in 1990.