Heba Al Gamal
Chief Operating Officer - Corporate at Sarwa Life- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Professional working proficiency
-
French Professional working proficiency
-
Arabic Native or bilingual proficiency
Topline Score
Bio
Experience
-
Sarwa Life
-
Egypt
-
Insurance
-
1 - 100 Employee
-
Chief Operating Officer - Corporate
-
Jan 2023 - Present
-
-
-
Munich Re
-
Germany
-
Insurance
-
700 & Above Employee
-
Life Underwriter MENA region
-
Apr 2018 - Feb 2023
● Responsible for day-to-day handling of underwriting & claim referrals. ● Evaluation of large and complex life and living benefits. ● Evaluation of claims within the personal claim authority by using detailed knowledge. Support client company with claim investigations. ● Prepare high quality risk assessment decisions within personal underwriting authority, by using detailed knowledge of all risk factors impacting the acceptability. ● Support assessment of underwriting and claim outside personal risk authority. ● Set out risk assessment recommendations for consideration by appropriately authorized colleagues. ● Implement and improve risk management processes and standards, promote new concepts and international best practices. ● Contribute to projects and research related to risk management. ● Provide support in organizing and conducting underwriting and claim audits, trainings, workshops, and seminars. Show less
-
-
-
QNB Al Ahli Life
-
Cairo Governorate, Egypt
-
Underwriting Manager
-
Oct 2016 - Apr 2018
● Managing the underwriting department ● Creating department vision and mission in accordance with company objectives ● Setting department's major objectives , KPIs, procedures, and processes. ● Developing reports for departmental performance monitoring ● Collaborating with other departments to enhance underwriting processes ● Mentoring and training current and new staff members ● Ensuring the reinsurance underwriting guidelines are strictly followed ● Managing performance appraisal and assessment of employees ● Performing regular internal audit processes ● Creating technical underwriting training modules for new joiners ● Enhancing training modules for underwriting employees Show less
-
-
-
GIG Egypt Life Takaful
-
Egypt
-
Insurance
-
300 - 400 Employee
-
Underwriting Manager
-
Jul 2014 - Sep 2016
● Managing the underwriting department ● Creating department vision and mission in accordance with company objectives. ● Setting department's major objectives, KPIs, procedures, and processes. ● Developing reports for departmental performance monitoring. ● Collaborating with other departments to enhance underwriting processes. ● Following and implanting the most updated international underwriting tools, like automated underwriting. ● Analysing the departments SWOT on regular basis and taking necessary initiatives to improve. ● Mentoring team members and new joiners. ● Working closely with claims department to identify gaps in the underwriting process. ● Creating technical underwriting training modules for new joiners ● Establishing and expanding medical providers network Show less
-
-
-
CIL - Commercial International Life Insurance
-
Insurance
-
1 - 100 Employee
-
Senior Supervisor of Underwriting and Claims
-
Jul 2007 - Jul 2014
● Supporting the individual and group life underwriting and claims ● Supporting the individual and group life underwriting and claims
-
-
Education
-
Cairo University
Master of Business Administration (MBA), Business management -
Cairo University
Bachelor of Science (BSc), Pharmacy