Experience

theDifference

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Chief Technology Officer

  • Oct 2020 - Present

  Las Vegas, Nevada, United States Head of Digital Solutions at theDifference, dedicated to creating amazing user experiences, exploring and delivering emerging technologies (AI/ML, Computer Vision, IoT, AR/VR/XR), and enabling best-in-class data solutions for our clients.



AFWERX

• United States
• Defense and Space Manufacturing
• 1 - 100 Employee

• Strategic Innovation Officer

  • Oct 2019 - Present

  Las Vegas, Nevada AFWERX Vegas facilitates programs bringing airmen & entrepreneurs together with the goal to ideate, develop, and deliver force-wide solutions to the USAF across the entire spectrum of use cases and problem sets. We’re just getting started so stay tuned!



Serenze Global

• United States
• Primary and Secondary Education

• Director

  • Jun 2019 - Present

  Las Vegas, NV, United States Responsible for disbursement of annual scholarships, fundraising, and providing training through workshops, webinars and conferences.



University of Nevada-Las Vegas

• United States
• Higher Education
• 700 & Above Employee

• Chairman Advisory Board (Immediate Past)

  • Apr 2015 - Present

  Las Vegas, Nevada Area The Howard R. Hughes College of Engineering offers bachelor's, master's, and doctoral degrees to more than 2,000 students in nine departments. With more than 70 full-time faculty, the college has created a well-rounded curriculum by combining practical and empirical knowledge with mathematical and scientific fundamentals and principles, which provides a solid foundation for a successful career in engineering and computer science.



ROCeteer Inc

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Unicorn Whisperer / CTO

  • Jun 2014 - Present

  Las Vegas Coaching, Mentoring, Training and Consulting small businesses and Startups worldwide. Shaping the technical vision of ROCeteer with forward-thinking UI/UX product design. Leading teams, coaching and mentoring employees and contractors, as well as creating new ventor relationships. Responsible for architecture and infrastructure development of the ROCeteer application and website, Utilizing Bootstrap, AngularJS, Laravel, Django/Python, Scala as well as designing and implementing… Show more Coaching, Mentoring, Training and Consulting small businesses and Startups worldwide. Shaping the technical vision of ROCeteer with forward-thinking UI/UX product design. Leading teams, coaching and mentoring employees and contractors, as well as creating new ventor relationships. Responsible for architecture and infrastructure development of the ROCeteer application and website, Utilizing Bootstrap, AngularJS, Laravel, Django/Python, Scala as well as designing and implementing Anticipatory Design AI algorithms. Implementing Cybersecurity and IT Infrastructure practices - Implemented HackerOne bug bounty program. Show less



TWIP - Travel With Interesting People

• United States
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Cofounder & CTO

  • May 2016 - Present

  New York, New York Assisting the CEO with Translating the corporate vision into a technology product for their go-to-market strategy. Overseeing development of software and managing design teams.



Rebel Venture Fund

• Advisory Board Member

  • May 2017 - Present

  Las Vegas, Nevada Area RVF draws its membership from graduate and undergraduate students who work closely with the RVF management and advisory board, which consists of local venture capitalists, angel investors, attorneys, entrepreneurs and business executives.



TED Conferences

• United States
• Media Production
• 700 & Above Employee

• Partnerships/Sponsorships Director & Organizer at TEDxLasVegas

  • May 2016 - Present

  Las Vegas, Nevada Area Work with team TEDxLasVegas to create community events dedicated to furthering the TED mission of sharing “ideas worth spreading” by organizing regular events Speak at TEDx events including TEDxUNLV, TEDxLasVegasLive Evangelize the TED & TEDx organization



Food-X

• United States
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Business Mentor / Advisor

  • Jun 2015 - Present

  Greater New York City Area Food-X is an international business accelerator program supported by an Evergreen fund through SOSVentures launching food-related ventures. Learn more at http://food-x.net.



Quora

• United States
• Technology, Information and Internet
• 300 - 400 Employee

• Top Writer

  • Jan 2016 - Present

  Quora.com is the leading question-and-answer site on the web for thoughtful, intelligent people, with members including venture capitalists, professors, entrepreneurs, psychologists and millions of others. * Awarded "Top Writer" status for 2016 * Content has been published in Inc, Mashable, The Guardian and other media outlets. * Nearly 1M views on answers relevant to entrepreneurship, business strategy, aviation and life coaching.



Accenture Federal Services

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Contractor

  • Sep 2012 - Present



AntarctiConf

• United States
• Events Services

• Conference Organizer

  • Aug 2018 - Feb 2020



WithMe™

• Chief Technology Officer

  • Oct 2016 - Mar 2018

  Las Vegas, Nevada



Women's Startup Lab

• United States
• Think Tanks
• 1 - 100 Employee

• Strategic Project Manager

  • Jan 2015 - Nov 2016

  Menlo Park Women Startup Lab is a new and disruptive Silicon Valley accelerator that seeks to unleash the power of women as fearless leaders in the start-up world. WSL motivates female founders to advance and accelerate their start-up vision and goals, through one-on-one advisor sessions, group coaching, collaborative work and intensive training by Silicon Valley’s top industry experts. We give founders access to a dynamic and engaged community of experienced start-up mentors, advisors, leadership… Show more Women Startup Lab is a new and disruptive Silicon Valley accelerator that seeks to unleash the power of women as fearless leaders in the start-up world. WSL motivates female founders to advance and accelerate their start-up vision and goals, through one-on-one advisor sessions, group coaching, collaborative work and intensive training by Silicon Valley’s top industry experts. We give founders access to a dynamic and engaged community of experienced start-up mentors, advisors, leadership coaches, attorneys, venture capitalists, investors, executives, and peers. Full spectrum business strategy to founders of early stage startups. Show less



Evernote

• United States
• Software Development
• 100 - 200 Employee

• Director of Technical Support

  • Sep 2008 - May 2014

  United States Early Employee of Evernote (SaaS - post EverNote standalone software model) Successfully built and adapted a Technical support model from sub-1M users through 100M Implemented a Multilingual Customer support system, growing from 1 to the current 9 languages Directed a multinational team of Technical Support Agents Developed the vision and strategy for the Worldwide Support team. Ensured service and performance standards were achieved or exceeded. Executed tactical plans and… Show more Early Employee of Evernote (SaaS - post EverNote standalone software model) Successfully built and adapted a Technical support model from sub-1M users through 100M Implemented a Multilingual Customer support system, growing from 1 to the current 9 languages Directed a multinational team of Technical Support Agents Developed the vision and strategy for the Worldwide Support team. Ensured service and performance standards were achieved or exceeded. Executed tactical plans and initiatives that exceeded customer expectations via email, chat and social media. Increased Customer Satisfaction, with the goal of lower customer bounce rates and higher agent productivity. Executed additional projects such as implementation initiatives with integration partners, hiring and training practices, best coaching practices, and other cross-functional corporate initiatives. Established and managed communication channels within and among departments. Provided customer feedback to the Product Management Team. Implemented and maintain CRM tools for worldwide company usage. Worked with QA team to streamline processes. Show less



CyberGrants

• Account Manager/Consultant

  • Mar 2007 - Nov 2011

  Andover, MA Define and plan onboarding process for new accounts Work with Project teams to implement new product features to drive additional sales revenue Maintain ongoing relationships with account portfolio Create training materials and perform in-person and online training sessions Administer charitable giving programs for Fortune 500 companies Utilized SQL to query relational databases to extract data models for client reporting needs through the use of select, nested, and join… Show more Define and plan onboarding process for new accounts Work with Project teams to implement new product features to drive additional sales revenue Maintain ongoing relationships with account portfolio Create training materials and perform in-person and online training sessions Administer charitable giving programs for Fortune 500 companies Utilized SQL to query relational databases to extract data models for client reporting needs through the use of select, nested, and join statements Use existing system functionality to create client-specific programs to reduce cost of custom development Lead and assist testing efforts for quarterly system enhancements to validate new functionality Create specification developmental documents with clientele to produce system enhancements Show less



Footprints Only

• Cofounder

  • Apr 2005 - Sep 2008

  Greater Boston Area Footprints Only was a concept luxury, sustainable cruise travel business. Utilizing sailboats for their low environmental "footprint", the business targeted the connected consumer, offering high speed internet, flat-screen televisions, 5-star amenities, and all in a sustainable package.



Floodgate Entertainment

• Computer Games
• 1 - 100 Employee

• Benefits Manager/Community Manager

  • Jun 2006 - Feb 2008

  Floodgate Entertainment was a mobile software development company until losing funding. Seek out and Maintain Relationships with Outside Vendors Administrator and Negotiator of all Employee Benefits Plans and Claims (Health, Dental, Life, IRA and LTD) and all Employee Incentive Programs Create and Supervise Player Multiplayer Judge and Guide Programs Perform Direct Player Support and Character Maintenance Design, Implement and Maintain Websites in HTML, Java and Flash… Show more Floodgate Entertainment was a mobile software development company until losing funding. Seek out and Maintain Relationships with Outside Vendors Administrator and Negotiator of all Employee Benefits Plans and Claims (Health, Dental, Life, IRA and LTD) and all Employee Incentive Programs Create and Supervise Player Multiplayer Judge and Guide Programs Perform Direct Player Support and Character Maintenance Design, Implement and Maintain Websites in HTML, Java and Flash for Games and other Related Product Lines Devise and Administer System-wide Events and Promotions Show less



Blue Sky Red Games

• Director of Operations

  • Sep 2002 - Oct 2007

  Woburn, MA Took over Operations for Chron X



Boston Medical Center (BMC)

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Coordinator

  • Nov 2006 - Feb 2007

  a 5000+ employee, multi-union hospital. Their Human Resources department is highly compartmentalized to streamline processes. Process FMLA, MMLA, SNLA, ADA, Workers Compensation and other Leaves of Absence for Major Healthcare Provider in a Multiple Union Setting Perform and Write SAP Queries and Data Manipulation Senior Decision Maker for Leave Approval and Denial Counsel Employees on Benefit Availability and Leave Types Create and Enforce Policies Regarding Leaves of… Show more a 5000+ employee, multi-union hospital. Their Human Resources department is highly compartmentalized to streamline processes. Process FMLA, MMLA, SNLA, ADA, Workers Compensation and other Leaves of Absence for Major Healthcare Provider in a Multiple Union Setting Perform and Write SAP Queries and Data Manipulation Senior Decision Maker for Leave Approval and Denial Counsel Employees on Benefit Availability and Leave Types Create and Enforce Policies Regarding Leaves of Absence for Medical Center Ensured Compliance with HIPAA in all Recordkeeping Show less



CoreStreet

• Software Development
• 1 - 100 Employee

• HR Manager

  • Feb 2002 - Jun 2006

  CoreStreet was a security software and hardware developer for the U.S. Department of Defense, with presence in multiple other countries such as EMEA and Japan. Responsible for growing the company from 8 people to its eventual size of 62 Created the Human Resources department from only myself to eventually managing 3 employees Responsible for Payroll Management, Accounts Payable and Receivable Research and Analyze Geographical and Industrial Compensation Data on Initial and… Show more CoreStreet was a security software and hardware developer for the U.S. Department of Defense, with presence in multiple other countries such as EMEA and Japan. Responsible for growing the company from 8 people to its eventual size of 62 Created the Human Resources department from only myself to eventually managing 3 employees Responsible for Payroll Management, Accounts Payable and Receivable Research and Analyze Geographical and Industrial Compensation Data on Initial and Review Basis As a Department of Defense Contractor, Responsible for all Required Federally Compliant Recordkeeping Perform Job Categorization, Recruiting Efforts, Screen Prospects and First-Level Applicant Interviews Performed International Recruitment, Payroll and Benefits Management Counsel employees and management as needed and coach them on a variety of topics Seek out and Maintain Relationships with out side Vendors Administrator and Negotiator of all Employee Benefits Plans and Claims (401K, Health, Dental and LTD, FSA, COBRA) and all Employee Incentive Compensation Programs Management of and updating the Company's HRIS and Personnel File Data Direct administrative support of the Company's Executive Management Team Company Purchasing Agent with signing/ordering authority up to $50,000 per order Administration of the Company's Preferred Shareholder records Preparation and Maintenance of all Board of Director meeting minutes, corporate resolutions, and other corporate documents Administrator of all shared Microsoft Office Administrative Software Perform on an as-needed basis, laptop and desktop repair and maintenance (including repair and upgrading operating systems and hardware) Provide technical computer system support via telephone to off-site employees, and maintain the Company's voicemail system Show less



THQ

• United States
• Computer Games
• 200 - 300 Employee

• Community Engineer

  • May 2000 - Feb 2002

  THQ is a multi-platform game designer, with many different design studios. The studio for which I worked was called Genetic Anomalies. Create and Supervise Player Multiplayer Judge and Guide Programs Wrote New Content for Daily and Weekly Newsletters Managed 3 Product Lines Perform Direct Player Support and Character Maintenance Created Grassroots Public Relations Campaigns Organized and Presented at Trade Conventions Design, Implement and Maintain Websites in HTML… Show more THQ is a multi-platform game designer, with many different design studios. The studio for which I worked was called Genetic Anomalies. Create and Supervise Player Multiplayer Judge and Guide Programs Wrote New Content for Daily and Weekly Newsletters Managed 3 Product Lines Perform Direct Player Support and Character Maintenance Created Grassroots Public Relations Campaigns Organized and Presented at Trade Conventions Design, Implement and Maintain Websites in HTML and XML for Games and other Related Product Lines Organize and attend Trade Shows, Conventions and Player Events Devise and Administer System-wide Events and Promotions Perform on an as-needed basis, laptop and desktop repair and maintenance (including repair and upgrading operating systems and hardware) Show less



Genetic Anomalies, Inc.

• Community Engineer

  • 2000 - 2002

  Genetic Anomalies was a studio of THQ.



Spirit Airlines

• United States
• Airlines and Aviation
• 700 & Above Employee

• Assistant Base Manager/Flight Attendant

  • May 1999 - May 2000

  Spirit Airlines is a national domestic airline based; Ensure safety regulations are followed Deal with passengers on a one-on-one basis Regularly handle unpredictable and often stressful situations File paperwork as needed for smooth base operations Act as liaison to employees with corporate directives