Heather Welch
Email Marketing Associate at 7 For All Mankind- Claim this Profile
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Bio
Maggie Koenig
Heather excelled in my course on Fashion Public Relations at AAU. She created an excellent project outlining a PR Strike and Event for a local small business in Portland. Her attention to detail and thorough research will really help the client gain a broader customer base and gain the exposure they need to continue their business.
Maggie Koenig
Heather excelled in my course on Fashion Public Relations at AAU. She created an excellent project outlining a PR Strike and Event for a local small business in Portland. Her attention to detail and thorough research will really help the client gain a broader customer base and gain the exposure they need to continue their business.
Maggie Koenig
Heather excelled in my course on Fashion Public Relations at AAU. She created an excellent project outlining a PR Strike and Event for a local small business in Portland. Her attention to detail and thorough research will really help the client gain a broader customer base and gain the exposure they need to continue their business.
Maggie Koenig
Heather excelled in my course on Fashion Public Relations at AAU. She created an excellent project outlining a PR Strike and Event for a local small business in Portland. Her attention to detail and thorough research will really help the client gain a broader customer base and gain the exposure they need to continue their business.
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Credentials
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SEO Foundations
LinkedInAug, 2021- Sep, 2024 -
PowerPoint Quick Tips
LinkedInJun, 2021- Sep, 2024
Experience
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7 For All Mankind
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United States
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Retail Apparel and Fashion
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500 - 600 Employee
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Email Marketing Associate
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Aug 2022 - Present
• Assist CRM and email marketing manager with email and digital marketing campaigns • Build, schedule and deployment of all email campaigns across two brands using Listrak • Perform Quality Assurance (QA) tests of all email campaigns with strong attention to detail, resulting in optimized execution of all campaigns • Manage email program reporting and analysis using Listrak EMS, Excel and Google Sheets • Manage coordination of digital assets for digital marketing channels • Work with designated design teams to execute asset creation based on data and campaign executions to optimize brand vision • Review competitor email campaigns and audit opportunities for two separate brand identities Show less
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Digital Marketing Intern
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Sep 2021 - Dec 2021
• Assisted digital marketing manager with newsletter sends and retention efforts • Organized campaign data utilizing Google Sheets • Worked cross-functionally to gain key email campaign insights contributing to subscriber growth and retention (e.g., deploying and analyzing results of A/B tests) • Reviewed marketing emails prior to send to ensure accuracy, creativity, and effectiveness • Supported digital marketing team to ideate, create and execute effective email campaigns • Reviewed and created SEO content via Yoast and WordPress to increase consumer traffic to subject-specific editorial pages • Conducted keyword research and analysis utilizing Google Search Console, SEM Rush, and STAT reports to extract insights in creating engaging meta information and content for on-page optimization Show less
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EcoVibe Apparel
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United States
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Retail Apparel and Fashion
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1 - 100 Employee
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Marketing Associate
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Oct 2020 - Jan 2021
• Designed and scheduled social media posts, stories, and online marketing campaigns, resulting in increased sales: www.instagram.com/ecovibestyle/ • Supported daily site content updates in Shopify per new arrivals and out of stock • Curated and organized product categories and listing pages • Photography: edited images utilizing Lightroom and Canva and published to eCommerce site: www.ecovibestyle.com • Customer service: Instagram communication, eCommerce queue, and special orders • Designed and scheduled social media posts, stories, and online marketing campaigns, resulting in increased sales: www.instagram.com/ecovibestyle/ • Supported daily site content updates in Shopify per new arrivals and out of stock • Curated and organized product categories and listing pages • Photography: edited images utilizing Lightroom and Canva and published to eCommerce site: www.ecovibestyle.com • Customer service: Instagram communication, eCommerce queue, and special orders
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Hand & Stone Massage and Facial Spa
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Spa Manager
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Sep 2017 - Mar 2020
• Orchestrated and managed all daily franchise operations including human resource functions, team and employee management, and client satisfaction and retention • Conducted staff training on a monthly basis to strengthen team product knowledge and increase employee productivity • Hit weekly and monthly sales plans through analyzing and forecasting customer trends and communicating goals to team • Actively promoted franchise through multiple marketing channels including PR events, social media, and partnerships with local businesses and organizations: www.instagram.com/handandstonepdxwilliams/ Show less
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Murad
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United States
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Personal Care Product Manufacturing
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300 - 400 Employee
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Business Development and Education Manager - San Francisco South
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Nov 2015 - Mar 2017
• Number one in company for Q3 sales 2016 - exceeding budget by +60% to LY• First in sales nationwide +55% to LY, July 2016• Increased sales YOY in Oregon market by 23%• Increased YTD sales (through Q3 2016) in the Hawai'i market by 53%• Increased YTD sales (through Q3 2016) in the Alaska market by 98%• Exceeded Jan and Feb 2017 all business budget +6%• Successfully opened new accounts with implementation of team sales goals• Responsible for 42 National Accounts per a 45-60 and 90-day call cycle • Organized, facilitated and created excitement around regional classes to host 35+ attendees• Built strong relationships with Regional Developers, Business Managers, Lead Estheticians and Regional Trainers as key contacts Show less
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Account Executive - Central CA
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Aug 2015 - Nov 2015
• Exceeded quarterly budget +27% (Q3 2015) within first 60 days of servicing territory• Consistently met and exceeded monthly and quarterly plan to ensure buy-in and pursuant of client contract• Connected with partners in assigned territory to provide account support and meet educational needs (CA, HI, OR, AK) • Ensured professional execution of calendar events including corporate promotions and product trainings• Event Design: Organized and attended monthly onsite sell-thru of skincare sales, generating $1000+ per event Show less
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Massage Envy
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Esthetician
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Apr 2014 - Aug 2015
• Ranked highest in pre-booking clients and sales • Delivered Murad skin treatments to clientele • Attended ongoing skincare education on and off-site to ensure knowledge of latest technologies and product launches • Ranked highest in pre-booking clients and sales • Delivered Murad skin treatments to clientele • Attended ongoing skincare education on and off-site to ensure knowledge of latest technologies and product launches
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Dermalogica
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United States
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Personal Care Product Manufacturing
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700 & Above Employee
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Instructor - International Dermal Institute and Dermalogica
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Sep 2013 - Mar 2014
• Planned events and partnered with Dermalogica Account Executive and accounts to maximize sales and education per store goals • Exceeded expectations in problem solving and decision making to adapt to the ever-changing classroom environment • Taught and supported Undergraduate Student Day(s) to host 60+ students from a variety of cosmetology and beauty schools in the Bay Area • Utilized a very structured and organized calendar to develop and execute a plan for upcoming classes and events at the Learning Center, Demalogica accounts and partnership schools • Responsible for partnering with retail accounts and partnership schools in determining needs and confirming event demonstrations and class details Show less
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Douglas J Aveda Institutes & Salons
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United States
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Consumer Services
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100 - 200 Employee
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Lead Esthiology Instructor
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Jan 2012 - Feb 2013
• Facilitated Educator in Training Program: lead and educated licensed estheticians through EIT Program, created monthly lesson calendar, assessed practicals, administered tests, coached on effective classroom presentation, lesson planning and spa clinic flow • Managed spa clinic floor and a team of students: coached estheticians in the moment with respect to customer service, proper delivery of skin treatments and recommending a skincare regimen • Conducted daily student huddles and celebrated goals being met • Recognized for excellence in teaching phases of Esthiology Program; experience in utilizing Advanced 4MAT Lesson Planning (lessons to reach all types of learning styles) Show less
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Spa Coach | Educator | Esthetician
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Jan 2003 - Jan 2013
• Spa Team Lead | Spa Coach: Managed and trained spa staff of 24+, across 4 locations, on guest retention, sales/service goals, product knowledge, brand philosophy and rituals • Exclusive invitation to Spa Purefessional audition with Aveda Corporation | Estée Lauder • Aveda Certified Skin Care Educator, November 2007 • Traveled and provided education to the Southeast territory with Neill Corporation and The Salon People • Created and implemented esthetician technical evaluations to encourage consistency and enhance performance level Show less
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Aveda
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Personal Care Product Manufacturing
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700 & Above Employee
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Aveda Certified Spa Purefessional
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Nov 2007 - Aug 2012
• Aveda Certified Skin Care Educator Hired within Neill/TSP territory (Southeast) • Facilitated calendar classes for Aveda spas, salons, and Institutes • Worked directly beside SDP to ensure saturation of skin care product launches and new facial techniques • Built and maintained relationships with business owners, salon/spa managers and their team, and SDP's • Aveda Certified Skin Care Educator Hired within Neill/TSP territory (Southeast) • Facilitated calendar classes for Aveda spas, salons, and Institutes • Worked directly beside SDP to ensure saturation of skin care product launches and new facial techniques • Built and maintained relationships with business owners, salon/spa managers and their team, and SDP's
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Education
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FIDM
Master of Business Administration, cum laude -
Academy of Art University
Bachelor of Fine Arts, cum laude, Fashion Marketing -
The Art Institutes
Fashion Marketing and Management, GPA 3.9 -
Douglas J Aveda Institute
Instuctor, Limited Instructor Program -
Cosmix School of Makeup Artistry
Certification, Fundamental Makeup Techniques -
Florida College of Natural Health-Brandenton
Licensed Aesthetician 2002, Skin Care Training Program -
John C Calhoun State Community College
Social Sciences -
Danville Area Community College/Danville Junior College
Data Entry/Microcomputer Applications