Project Assistant

• Mar 2020 - Present

Front of House Staff

• Sep 2015 - Mar 2020

Fill all front of house staff roles including usher, entrance usher, bar assist, and bar tender. Bar responsibilities include tending bar during performances, pre- and post-show receptions, and staff functions including bar set-up/tear down, pouring, beverage/food/merchandise sales, weekly inventory, and till maintenance using an Aloha Point of Sale system. Ushering responsibilities include scanning tickets, answering questions about the theatre and performances, supervising patrons during performances, and post-show cleanup within the theatre. Responsibilities in all rolls include giving a positive, quality experience to all patrons including anticipating and filling needs, listening and escalating feedback, and exceeding expectations. Show less

Portfolio Assistant

• Feb 2019 - Dec 2019

Branch Operations Administrator

• Apr 2016 - Feb 2019

Work in the cage as operations administrator and documentation points person for Halifax and the five Nova Scotia sub branches. Responsible for: - opening accounts - managing documentation for the province - processing new issue tickets - daily, weekly, and monthly compliance reports - approving and managing incoming and outgoing cheques/securities - handling sensitive and confidential information with discretion - completing other projects as requested I also take on philanthropic roles as they arise, including following annual events: - Walk So Kids Can Talk (Kids Help Phone) - Halifax Pride Parade - Ride for Cancer (QEII Foundation and The Leukemia & Lymphoma Society) - Employee Giving Campaign (United Way) - BMO Volunteer Days Show less

Administrative Professional

• Feb 2014 - Apr 2016

Completed contracted assignments for a variety of employers throughout the Halifax Regional Municipality. Last assignment was an extended contract in reception and operations support in an investment banking office. Tasks included: - opening accounts - processing new issue tickets - cage support - documentation points person - greeting and assisting clients - meeting support, including catering - special event organization - managing incoming and outgoing mail and courier packages - processing invoices - handling sensitive and confidential information with discretion - record maintenance - data entry - completing other projects as requested Show less

Office Coordinator

• May 2014 - Feb 2015

Provided a positive, professional first contact at a private practice medical clinic. Managed office appearance and functionality, including developing and maintaining efficient protocols and keeping equipment well-maintained. Handled sensitive and confidential information with discretion on a daily basis. Responsible for office operation including: - booking appointments - maintaining the doctor’s schedule - assisting patients with paperwork - chaperoning female physical assessments - meeting support - patient chart preparation - detailing services provided - handling phone calls, e-mail, faxes, and mail (incoming and outgoing) - distributing reports - filing and record maintenance Show less

Tour Supervisor

• Apr 2012 - Apr 2014

In addition to tour guide duties, responsible for assisting the artistic director during training week by attending, taking, and giving notes during rehearsals, and continuing to ensure scripts, harmonies, tasks, stage directions, etc. are being adhered to beyond training week. Responsibilities also included:- Verbal and written follow-ups with employees regarding notes, duties, and other feedback- Continued maintenance of tour and staffroom space- Set-up of tour areas to maximize productivity and branding- Assisted in monitoring and responsible for achieving sales goals set by corporate office Show less

Tour Guide and Atlantic Beer Institute Instructor

• Apr 2010 - Feb 2014

Responsible for memorizing a one-hour script, songs in up to three-part harmonies, and historical information on the brewery and of Halifax to perform while leading tours through the historic brewery, including beer-pouring in the bar. Other responsibilities included:- Conveying positioning and corporate personal relations strategies- Knowledge of brands, competitors, and distribution.- Organizing events- Working with business owners across North America- Presenting for post-secondary classes- Developing business relationships- Bartending and greeting guests for special events around the city- Bartending in the Atlantic Beer Institute, including teaching Beer 101- Regular cleaning of tour and staffroom space Show less

Teaching Assistant

• Sep 2010 - Apr 2011

Graded weekly assignments, midterms, and final exams for a first year scientific writing course. Responsible for: - Attending tutorials - Responding to student questions outside class/tutorial time - Proficiency with the curriculum Graded weekly assignments, midterms, and final exams for a first year scientific writing course. Responsible for: - Attending tutorials - Responding to student questions outside class/tutorial time - Proficiency with the curriculum