Experience

Jellyvision

• United States
• Software Development
• 200 - 300 Employee

• Senior Agilist

  • Sep 2022 - Present

  Chicago, Illinois, United States



Humana

• United States
• Insurance
• 700 & Above Employee

• Senior Scrum Master

  • Sep 2021 - Sep 2022



ReedGroup

• United States
• Insurance
• 400 - 500 Employee

• Scrum Master

  • May 2021 - Sep 2021

  Remote Removes impediments for the team and protects them from outside interruptions. Acts as a process owner and teacher of the SAFe framework. Leads team through PI (Program Increment) Planning and assists with the scheduling of cross team work and dependencies. Partners with the Product Owner to ensure the backlog is prioritized and refined.



Constellation

• United States
• Utilities
• 700 & Above Employee

• Senior Scrum Master, A-CSM

  • Apr 2020 - May 2021

  De Pere, Wisconsin, United States Facilitates team ceremonies and acts as process owner & teacher of scrum. Supports the Development Team and Product Owner with impediment removal and backlog management.



Constellation - Icon Information Consultants

• Scrum Master I Project Manager - Technology

  • Jun 2019 - Apr 2020

  De Pere, Wisconsin, United States Facilitates team ceremonies and acts as process owner & teacher of scrum. Supports the Development Team and Product Owner with impediment removal and backlog management.



Ameriprise Auto & Home Insurance

• United States
• Insurance
• 100 - 200 Employee

• Business Systems Analyst/ Delivery Lead/ Scrum Master

  • Nov 2017 - May 2019

  Depere, WI Executed dual role of Business Systems Analyst and Project Manager on 12 projects within first year, successfully delivering all projects on time and within budget. Assisted with the organization’s Agile transition while fulfilling the role of Scrum Master or Product Owner with the organization’s first 4 scrum teams. Organized, scheduled, and facilitated Project Team Meetings and Scrum Ceremonies. Collaborated with Business and IT groups to elicit User and System requirements and User… Show more Executed dual role of Business Systems Analyst and Project Manager on 12 projects within first year, successfully delivering all projects on time and within budget. Assisted with the organization’s Agile transition while fulfilling the role of Scrum Master or Product Owner with the organization’s first 4 scrum teams. Organized, scheduled, and facilitated Project Team Meetings and Scrum Ceremonies. Collaborated with Business and IT groups to elicit User and System requirements and User Stories while assisting with the prioritization of work in the backlog. Ensured consistent and thorough communication to sustain project visibility at all levels of the organization while ensuring any risks were raised along with a plan for mitigation. Worked individually with team to build relationships and ensure understanding of project goals, requirements, and tasks. Show less



National Planning Holdings (NPH)

• United States
• Financial Services
• 1 - 100 Employee

• Business Analyst

  • Jan 2017 - Nov 2017

  Acts as both a lead and partner analyst to elicit requirements from project stakeholders using a variety of BABOK methods. Translates stakeholder requirements into tangible deliverables including functional specifications, use cases, workflow and process diagrams, and data model diagrams. Performs business process and systems analysis to maintain superior working knowledge of all business systems. Assists with coding support, quality assurance testing, user acceptance testing, and systems… Show more Acts as both a lead and partner analyst to elicit requirements from project stakeholders using a variety of BABOK methods. Translates stakeholder requirements into tangible deliverables including functional specifications, use cases, workflow and process diagrams, and data model diagrams. Performs business process and systems analysis to maintain superior working knowledge of all business systems. Assists with coding support, quality assurance testing, user acceptance testing, and systems error diagnosis and resolution.

• Data Integrity Analyst

  • Dec 2014 - Feb 2017

  Appleton WI Requested the setup of financial sponsor data feeds to populate back office and front facing business systems. Monitored the flow of incoming data and supported Representatives and Home Office Employee requests to diagnose and correct data irregularities. Assisted with producing data for regular FINRA financial audits. Conducted research and documented system processes and data behaviors. Assisted with testing to aid in the diagnosis of data errors.

• Commissions: Processing and Support Services

  • May 2012 - Dec 2014

  Appleton WI Batched and posted commissions payments for processing in a timely manner while ensuring the accuracy of all payments. Supported the Customer Service team by assisting with Representative calls and research requests. Researched commissions anomalies which often required contacting outside sponsor companies for assistance.