Heather Pack

Director of Student Support Services at Asheville-Buncombe Technical Community College
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Asheville
Languages
  • English -
Skills

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Doris Conn

Heather has a solid foundation in counseling skills and exceptional self-management skills and motivation that make her an outstanding counselor in any setting, but particularly in an academic environment. She is insightful and innovative in her approach while thoroughly addressing all basic needs for any individual or group with which she works. She eagerly seeks out new learnings and applies them appropriately and skillfully as needed.

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Credentials

  • Mental Health First Aid Instructor
    National Council for Mental Wellbeing
    Mar, 2021
    - Oct, 2024
  • NC Licensed Professional Counselor
    NCBLPC
    Dec, 2010
    - Oct, 2024

Experience

  • Asheville-Buncombe Technical Community College
    • Higher Education
    • 300 - 400 Employee
    • Director of Student Support Services
      • Jul 2017 - Present

    • Associate Director of Support Services
      • Sep 2016 - Jul 2017

      Oversee the areas of Disability Services and Accommodations, Personal and Career Counseling, and Veteran's Benefits.

    • Counselor
      • Jan 2016 - Aug 2016

      Providing personal, crisis, and career counseling to students of A-B Tech; also bringing mental health awareness to the campus.

    • Transfer Advisor
      • Mar 2015 - Dec 2015

      Assisting students completing an Associate of Arts, Science, or Fine Arts and helping them transfer to a 4 year institution.

  • Western Carolina University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Academic Advisor--Transfer Students
      • Jun 2014 - Mar 2015

      Advised students for various programs, interpreted transcripts, approved liberal studies substitutions, liaised with local community colleges to work with students transferring to WCU, assisted with orientation. Advised students for various programs, interpreted transcripts, approved liberal studies substitutions, liaised with local community colleges to work with students transferring to WCU, assisted with orientation.

  • Caldwell Community College & Technical Institute
    • Government Administration
    • Adjunct Instructor
      • Mar 2010 - May 2014

      Taught Applied Psychology (spring semester) and Behavioral Modification (fall semester) for two different programs on campus. Behavioral Modification is a hybrid/telenet course in conjunction with another community college.

    • Counselor, Career & Academic
      • Sep 2008 - May 2014

      Assist students (potential and current) in deciding on potential careers. Also help bring mental health awareness to the campus.

  • CCC&TI
    • United States
    • Medical Practices
    • TRIO/ETS Specialist
      • Oct 2006 - Sep 2008

      Monitored and mentored 220 middle and high school students to help them enroll in college upon their graduation. Assisted in financial aid planning and application, college applications, and career exploration.

    • Instructor
      • Sep 2004 - Oct 2006

      Taught employability skills and computer classes for Continuing Education.

Education

  • Gordon Conwell Theological Seminary
    Master of Arts, Counseling
    2005 - 2008
  • Appalachian State University
    BS, Applied Communications
    1997 - 2001

Community

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