Heather Burgin, B.S

Patient Coordinator at Raleigh Radiology
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Contact Information
us****@****om
(386) 825-5501
Location
Raleigh-Durham-Chapel Hill Area

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Patient Coordinator
      • May 2022 - Present

      • Employ robust servant leadership skills through serving as the front-line of patient experience • Maintain strict confidentiality and regulatory compliance while collecting and recording patient information • Explain exam paperwork and documentation while ensuring all information is understood by the patient • Collaborate with building maintenance, IT specialists, support staff and partnering vendors to support the full operation of the practice • Employ robust servant leadership skills through serving as the front-line of patient experience • Maintain strict confidentiality and regulatory compliance while collecting and recording patient information • Explain exam paperwork and documentation while ensuring all information is understood by the patient • Collaborate with building maintenance, IT specialists, support staff and partnering vendors to support the full operation of the practice

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Substitute Educator
      • Aug 2019 - May 2022

      • Implemented operational procedures for maintaining a safe and effective learning environment • Interpreted lesson plans to maximize efficacy • Adapted techniques quickly while pivoting to a virtual learning environment. Assisted and directed students in these new procedures with effective change management skills • Evaluated student-specific skills to determine need and best practice • Implemented operational procedures for maintaining a safe and effective learning environment • Interpreted lesson plans to maximize efficacy • Adapted techniques quickly while pivoting to a virtual learning environment. Assisted and directed students in these new procedures with effective change management skills • Evaluated student-specific skills to determine need and best practice

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Cytogenetic Technologist
      • Jan 2006 - Jun 2019

      • Prepared, examined, and analyzed chromosomes found in blood, amniotic fluid, bone marrow, and tissue samples • Captured and analyzed microscope images • Received, tracked, and insured accuracy of patient data across multiple digital platforms • Conducted troubleshooting on the handling of samples, records, and reports with the goal of continuous improvement • Monitored and ensured quality care and quality assurance in all aspects of this role • Monitored daily workflow • Trained and led laboratory testing staff, worked closely and collaboratively with lab supervisors and other departments • Insured clinical trial specific and FDA specific protocols were maintaining compliance Show less

Education

  • North Carolina State University
    Bachelor of Science - BS, Animal Science and Genetics

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