Heather Burgin, B.S
Patient Coordinator at Raleigh Radiology- Claim this Profile
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Bio
Experience
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Raleigh Radiology
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Patient Coordinator
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May 2022 - Present
• Employ robust servant leadership skills through serving as the front-line of patient experience • Maintain strict confidentiality and regulatory compliance while collecting and recording patient information • Explain exam paperwork and documentation while ensuring all information is understood by the patient • Collaborate with building maintenance, IT specialists, support staff and partnering vendors to support the full operation of the practice • Employ robust servant leadership skills through serving as the front-line of patient experience • Maintain strict confidentiality and regulatory compliance while collecting and recording patient information • Explain exam paperwork and documentation while ensuring all information is understood by the patient • Collaborate with building maintenance, IT specialists, support staff and partnering vendors to support the full operation of the practice
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Wake County Public School System
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United States
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Education Administration Programs
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700 & Above Employee
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Substitute Educator
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Aug 2019 - May 2022
• Implemented operational procedures for maintaining a safe and effective learning environment • Interpreted lesson plans to maximize efficacy • Adapted techniques quickly while pivoting to a virtual learning environment. Assisted and directed students in these new procedures with effective change management skills • Evaluated student-specific skills to determine need and best practice • Implemented operational procedures for maintaining a safe and effective learning environment • Interpreted lesson plans to maximize efficacy • Adapted techniques quickly while pivoting to a virtual learning environment. Assisted and directed students in these new procedures with effective change management skills • Evaluated student-specific skills to determine need and best practice
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Labcorp
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United States
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Hospitals and Health Care
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700 & Above Employee
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Cytogenetic Technologist
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Jan 2006 - Jun 2019
• Prepared, examined, and analyzed chromosomes found in blood, amniotic fluid, bone marrow, and tissue samples • Captured and analyzed microscope images • Received, tracked, and insured accuracy of patient data across multiple digital platforms • Conducted troubleshooting on the handling of samples, records, and reports with the goal of continuous improvement • Monitored and ensured quality care and quality assurance in all aspects of this role • Monitored daily workflow • Trained and led laboratory testing staff, worked closely and collaboratively with lab supervisors and other departments • Insured clinical trial specific and FDA specific protocols were maintaining compliance Show less
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Education
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North Carolina State University
Bachelor of Science - BS, Animal Science and Genetics