Experience

FXCM

• United Kingdom
• Financial Services
• 700 & Above Employee

• Operations Training Specialist, MT

  • Aug 2020 - Present

  - Provide trainings for employees, inside and outside Operations department. - Prepare quizzes, training materials - Improve trainees' performance and maximise trainees progress. Conduct Quality Control checks and recaps - Work on projects related to audit projects - Collaborate with training teammates on global training projects.

• Management Trainee Program

  • May 2019 - Aug 2020

  - Reviewed client applications and supporting documentation- Translated documents, templates (in Chinese / English / Spanish / Korean) - Provided training, shadowing and quality check: work and progress of new hires.- Posted deposits (E-Wallet, online checks) and processing transactions- Assisted in Projects and Miscellaneous assignments with global teammates



Imperial Academy

• Assistant Academic Administrator

  • Sep 2018 - May 2019

  - Assistant of the director - Assist the director in handling and performing tasks - Plan and develop further business plans for the company - Promote the programme events through social media: Facebook to increase student participation rate - Plan, promote course by doing classroom presentations - Provide support and guidance to primary students to strengthen their academic knowledge - Facilitate course development through reflection, students’ and parents’ evaluations of courses



浙江万航信息科技有限公司

• Hangzhou, Zhejiang, China

• Intern (Business Development Department)

  • Jul 2017 - Jul 2017

  - Helped making proposal in developing future business plans - Helped advising future plans for the company - Helped making proposal in developing future business plans - Helped advising future plans for the company



Community College of City University

• Education Administration Programs
• 1 - 100 Employee

• Student Helper

  • Sep 2016 - Jun 2017

  - Helped doing administrative work - Helped handling front-desk tasks - Helped maintaining different kinds of language examination (e.g. DELE, HKPEAC) - Helped doing administrative work - Helped handling front-desk tasks - Helped maintaining different kinds of language examination (e.g. DELE, HKPEAC)



RSVP Catering

• United States
• Events Services
• 1 - 100 Employee

• Intern

  • Sep 2012 - Jul 2016

  - Helped making reports to promote different products. - Gave advice in product packaging. - Helped making reports and contracts. - Helped promoting different promotions in different venues - Organized UNO competitions in Toysrsus - Helped making reports to promote different products. - Gave advice in product packaging. - Helped making reports and contracts. - Helped promoting different promotions in different venues - Organized UNO competitions in Toysrsus



CONCORD CAPITAL SECURITIES (HK) LIMITED

• Hong Kong

• Intern

  • Nov 2014 - Aug 2015

  - Helped assisting the secretary - Had appointments with clients - Helped making reports and contracts - Helped assisting the secretary - Had appointments with clients - Helped making reports and contracts