Heather Wiseman
Account and Service Manager at Stadion- Claim this Profile
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Bio
Jodie Burrows
Heather was a dream to work with! Super passionate about small businesses, extremely organised and efficient, with bags of ideas and full of enthusiasm. Her support & advice made a huge difference to our performance as a business & I cannot recommend her highly enough. She’s also the biggest fun to work with, the dream!
Anna Singer
Heather is a customer focussed strategic thinker with the best communication skills I've come across. Naturally skilled at building client relationships, earning trust, and sharing information with the right people, I was always happy to work alongside Heather on a project. She is extremely detail focussed and organised so you can be sure you're up to speed and everybody on the team is on the same page. As a designer, working with Heather was always a brilliant experience - she wouldn't just do what was needed, but strived to exceed expectations. Her belief that there is always room for new ideas, growth and innovation is refreshing and contagious. I'd happily recommend Heather to any future employer.
Jodie Burrows
Heather was a dream to work with! Super passionate about small businesses, extremely organised and efficient, with bags of ideas and full of enthusiasm. Her support & advice made a huge difference to our performance as a business & I cannot recommend her highly enough. She’s also the biggest fun to work with, the dream!
Anna Singer
Heather is a customer focussed strategic thinker with the best communication skills I've come across. Naturally skilled at building client relationships, earning trust, and sharing information with the right people, I was always happy to work alongside Heather on a project. She is extremely detail focussed and organised so you can be sure you're up to speed and everybody on the team is on the same page. As a designer, working with Heather was always a brilliant experience - she wouldn't just do what was needed, but strived to exceed expectations. Her belief that there is always room for new ideas, growth and innovation is refreshing and contagious. I'd happily recommend Heather to any future employer.
Jodie Burrows
Heather was a dream to work with! Super passionate about small businesses, extremely organised and efficient, with bags of ideas and full of enthusiasm. Her support & advice made a huge difference to our performance as a business & I cannot recommend her highly enough. She’s also the biggest fun to work with, the dream!
Anna Singer
Heather is a customer focussed strategic thinker with the best communication skills I've come across. Naturally skilled at building client relationships, earning trust, and sharing information with the right people, I was always happy to work alongside Heather on a project. She is extremely detail focussed and organised so you can be sure you're up to speed and everybody on the team is on the same page. As a designer, working with Heather was always a brilliant experience - she wouldn't just do what was needed, but strived to exceed expectations. Her belief that there is always room for new ideas, growth and innovation is refreshing and contagious. I'd happily recommend Heather to any future employer.
Jodie Burrows
Heather was a dream to work with! Super passionate about small businesses, extremely organised and efficient, with bags of ideas and full of enthusiasm. Her support & advice made a huge difference to our performance as a business & I cannot recommend her highly enough. She’s also the biggest fun to work with, the dream!
Anna Singer
Heather is a customer focussed strategic thinker with the best communication skills I've come across. Naturally skilled at building client relationships, earning trust, and sharing information with the right people, I was always happy to work alongside Heather on a project. She is extremely detail focussed and organised so you can be sure you're up to speed and everybody on the team is on the same page. As a designer, working with Heather was always a brilliant experience - she wouldn't just do what was needed, but strived to exceed expectations. Her belief that there is always room for new ideas, growth and innovation is refreshing and contagious. I'd happily recommend Heather to any future employer.
Experience
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Stadion
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United Kingdom
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Spectator Sports
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1 - 100 Employee
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Account and Service Manager
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Mar 2020 - Present
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Freelance Digital Consultant
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Dec 2018 - Present
I am the founder of Heather Wiseman Digital, a consultancy specialising in Social Media strategy and management, Digital and Email Strategy. I find creative solutions that make an impact, particularly for small and medium sized business. With ten years' experience within the digital industry working as a Senior Account Handler in some of London's biggest agencies, I can offer digital strategies that work, comprehensive social media management and content strategy, creation and management.
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MRM Meteorite
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London, United Kingdom
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(Digital) Account Director
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Dec 2016 - Aug 2018
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Flipside Health
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United Kingdom
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Advertising Services
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1 - 100 Employee
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Senior Account Manager
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Jan 2016 - Dec 2016
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Account Manager
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Jul 2013 - Jan 2016
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Digital Account/ Project Manager
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Oct 2011 - Jul 2013
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Le Cordon Bleu
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France
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Education Administration Programs
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300 - 400 Employee
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Sales & Marketing Administrator
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Jan 2011 - Oct 2011
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Events and Marketing Executive
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May 2008 - Jan 2011
• Managing the diaries of the Sales and Marketing Director and Head of Acquisition. Other administrative duties to help them manage their work load. • Organising the event from concept to completion this includes chasing the right delegates, logistics, briefing creative and digital work to the correct team. Keeping on top of progress and signing the completed document off. • Researching all networking conferences and writing business plans as to why we should attend. • Additional lower key aspects of my role include liaising with the post room for courier deliveries. Working to a budget. Researching speaking slots for events. Keeping all branded collateral up to date and available. • To work with the nominated Business Developers to ensure that a co-ordinated marketing and events plan exists for our three core audiences. • To be responsible for the company Facebook, YouTube and Twitter channels. This requires looking at competitors channels, presenting ideas to the Sales & Marketing Director, agreeing the format and level of content. • Management of the Content Management System and acting as a application expert • Management of the E-Marketing system • Managing all the ROI records and reports To generate an awards schedule, agree which awards PRMC will enter, and collate and submit our entries in good time. • Channel all inbound enquires through the Sales and Marketing Director • To co-ordinate pipeline reporting, on behalf of the Sales and Marketing Director, sending out regular reminders to the team, checking accuracy of information etc. • To produce the monthly HiLo sales report on behalf of the Sales and Marketing Director and draft, prior to submission to the Managing Director of PRMC. • To support the relevant Business Development Manager or equivalent in putting together tier 1/strategic client pitches. • To draft the sales team meeting minutes, and to distribute accordingly, follow up activity, and arrange team meetings.
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Reception and Hospitality
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Dec 2005 - May 2008
• Responsible for organising the company photography shoots and conferences from concept through to completion. • Project management within the events area, this includes events management, logistics, coordinating the space, responsible for briefing the photographer and chefs. • Organisation and administrative duties of all internal and external parties, meals, team building exercises and general hospitality. • PR exercises including contacting the media. I have also done work with writing copy for competitions for our clients. • Organising clients and suppliers on a daily basis. My excellent interpersonal and communication skills means that I am confident doing this and can adopt my communication style to the needs of the individual clients. • Assistant to lead photographer – my role here was to cook dishes for photography and source props. • PA role to Managing Director, extensive diary management, contacting clients on his behalf and managing his diary.
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Education
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2000 - 2002
Bishop Stopford C of E
Community
