Server, Office Assistant

• Oct 2018 - Present

-Guides guests through menu while demonstrating thorough knowledge of food, beverages, ingredients. -Delivers friendly, speedy service while skillfully anticipating, addressing guests’ needs. -Certified trainer for all front of house employees. -Promoted to office assistant, preparing the store’s cash deposit through the use of Aloha, Aloha EDC. -Ensures that all front of house employees receive their tip shares by confirming, recording hours, preparing tip envelopes. -Guides guests through menu while demonstrating thorough knowledge of food, beverages, ingredients. -Delivers friendly, speedy service while skillfully anticipating, addressing guests’ needs. -Certified trainer for all front of house employees. -Promoted to office assistant, preparing the store’s cash deposit through the use of Aloha, Aloha EDC. -Ensures that all front of house employees receive their tip shares by confirming, recording hours, preparing tip envelopes.

Correctional Officer

• Jan 2021 - Aug 2021

Server, Bartender

• Sep 2017 - Feb 2019

-Performed opening duties, ensuring restaurant is ready to run efficiently during breakfast, lunch rushes. -Delivered friendly, speedy service, while skillfully anticipating, addressing guests’ needs. -Guided guests through menu while demonstrating thorough knowledge of food, beverages, ingredients. -Ensured speedy bar service by assisting bartender when necessary in engaging with bar customers, making alcoholic beverages. -Consistently adhered to quality standards by adopting, fully embracing hotel’s core values.

Server, Shift Leader

• Feb 2016 - Sep 2017

-Supervised coworkers, often operating as shift leader on floor. -Delegated cleaning tasks to fellow servers to maintain safe, sanitary work space. -Performed opening duties, ensuring the restaurant is ready to run efficiently during lunch rush. -Ensured superior customer experience by demonstrating empathy while addressing customer-related issues, resolving problems on spot when possible. -Developed, maintained positive working relationships with others to reach business goals. -Ensured that fellow servers' guests are happy by delivering drinks, clearing dishes when necessary.