Heather Underwood
Assistant Vice President/Portfolio Manager at Founders Bank- Claim this Profile
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Bio
Jane Westcott, NCCO
Heather is a seasoned credit union and banking customer service, call center and branch platform professional. I indirectly managed Heather while directing call center and branch operations and found her to be intelligent, poised, customer focused, and driven to exceed orgranizational sales and service objectives. I would highly recommend Heather for any job where she can utilize her passion for serving her customer base with care, committment and the utmost integrity.
Jane Westcott, NCCO
Heather is a seasoned credit union and banking customer service, call center and branch platform professional. I indirectly managed Heather while directing call center and branch operations and found her to be intelligent, poised, customer focused, and driven to exceed orgranizational sales and service objectives. I would highly recommend Heather for any job where she can utilize her passion for serving her customer base with care, committment and the utmost integrity.
Jane Westcott, NCCO
Heather is a seasoned credit union and banking customer service, call center and branch platform professional. I indirectly managed Heather while directing call center and branch operations and found her to be intelligent, poised, customer focused, and driven to exceed orgranizational sales and service objectives. I would highly recommend Heather for any job where she can utilize her passion for serving her customer base with care, committment and the utmost integrity.
Jane Westcott, NCCO
Heather is a seasoned credit union and banking customer service, call center and branch platform professional. I indirectly managed Heather while directing call center and branch operations and found her to be intelligent, poised, customer focused, and driven to exceed orgranizational sales and service objectives. I would highly recommend Heather for any job where she can utilize her passion for serving her customer base with care, committment and the utmost integrity.
Experience
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Founders Bank
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United States
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Banking
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1 - 100 Employee
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Assistant Vice President/Portfolio Manager
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Jun 2022 - Present
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Presidential Bank
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United States
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Banking
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100 - 200 Employee
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AVP/Commercial Loan Administrator
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Nov 2021 - Jun 2022
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John Marshall Bank
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United States
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Banking
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100 - 200 Employee
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Bank Officer/Portfolio Manager II
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Aug 2017 - Nov 2021
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Lending/Portfolio Manager
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Sep 2010 - Nov 2021
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MCT Federal Credit Union
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Banking
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1 - 100 Employee
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Assistant Manager
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Dec 2001 - Dec 2009
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Community
