Heather Train
Digital marketer at Rugbystore- Claim this Profile
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Topline Score
Bio
Credentials
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Digital Marketing Certification
HubSpot AcademyMar, 2023- Nov, 2024 -
Covid Officer
sportscotlandSep, 2020- Nov, 2024 -
Introducing British Sign Language
British Sign LanguageSep, 2020- Nov, 2024 -
Club Judge (Trampoline)
British GymnasticsApr, 2019- Nov, 2024 -
Gold Duke of Edinburgh Award
Duke Of Edinburgh Award SchemeJul, 2016- Nov, 2024 -
PVG certificate
The Scottish GovernmentJun, 2016- Nov, 2024
Experience
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Rugbystore
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United Kingdom
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Sporting Goods Manufacturing
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1 - 100 Employee
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Digital marketer
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Mar 2023 - Present
Part of the digital marketing team where I am responsible for creating content in Meta Business Suite, chairing marketing meetings, customer service tasks, checking the insights of organic posts, writing copy for ads, product descriptions, email campaigns and web pages. I am primarily responsible for our marketing planner, coming up and scheduling in campaigns and launches to keep our customers engaged. I also create a variety of pages for our website where I am responsible for writing copy, organising sort orders and creating new landing pages for launches. I have recently been learning how to manage stock through our ordering system and keeping up contestant and professional communication with our suppliers. In busy periods I also help in the warehouse with Royal Mail click and drop, picking and packing and customer service tasks. Show less
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Ivan Med
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United Kingdom
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Medical Device
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1 - 100 Employee
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Digital Marketer
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Jan 2023 - Mar 2023
Part of the digital marketing team where I was responsible for creating ads in Meta Business Suite, checking the insights of organic posts, writing copy for ads and web pages. I also created and tracked contact properties in HubSpot, including creating lists and workflows for sending marketing communications to customers. Key software I used included; Slack, Facebook Ads Manager, HubSpot, Hootsuite, Chat GPT, Microsoft Office, WordPress (Elementor), Trello, SparkToro, Apify and WooCommerce. Show less
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Paper Tiger Edinburgh
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United Kingdom
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Retail
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1 - 100 Employee
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Assistant Store Manager
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Oct 2022 - Dec 2022
Assistant store manager at Paper Tiger Edinburgh where I was responsible for running the store on a day-to-day basis, managing staff, receiving stock and visual merchandising. Assistant store manager at Paper Tiger Edinburgh where I was responsible for running the store on a day-to-day basis, managing staff, receiving stock and visual merchandising.
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The Walt Disney Company
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United States
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Entertainment Providers
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700 & Above Employee
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Cultural Exchange Cast Member at The Walt Disney World Resort, Florida
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Jun 2022 - Aug 2022
I worked on Pirates of the Caribbean ride, representing the UK as part of Disney’s Cultural Exchange Program in one of the worlds biggest tourist locations. Responsibilities included; operating the ride, managing queues and guest flow/safety as well as dealing with guest issues. Also responsible for opening/closing procedure safely checklists. I worked on Pirates of the Caribbean ride, representing the UK as part of Disney’s Cultural Exchange Program in one of the worlds biggest tourist locations. Responsibilities included; operating the ride, managing queues and guest flow/safety as well as dealing with guest issues. Also responsible for opening/closing procedure safely checklists.
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LUSH
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United Kingdom
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Personal Care Product Manufacturing
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700 & Above Employee
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Sales Associate
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Oct 2021 - Jun 2022
Originally hired as temporary Christmas sales staff and was kept on as permanent staff. Responsibilities include - working on till, up-selling, one-on-one consultations with customers educating them about ingredient benefits, personal selling, cleaning the store, replenishing stock, creating bespoke gifts for customers being lead by their desires. Originally hired as temporary Christmas sales staff and was kept on as permanent staff. Responsibilities include - working on till, up-selling, one-on-one consultations with customers educating them about ingredient benefits, personal selling, cleaning the store, replenishing stock, creating bespoke gifts for customers being lead by their desires.
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Disney Store
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United States
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Retail
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700 & Above Employee
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Senior Cast Member
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Sep 2020 - Aug 2021
A full time managerial, key holder position as part of my placement year for university. Responsibilities include; opening and closing the store on my own, cashing out tills, submitting sales figures, training new Cast Members, managing individuals and team tasks as well as demonstrating Disney Guest Service principles for other Cast Members to follow. Also part of the visual merchandising team where I manage tasks as well as remaining a Disney Ambassador for the company. Worked in the Aberdeen store until it closed down and then transferred to the Glasgow store. Show less
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Cast Member
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Feb 2018 - Sep 2020
Responsibilities - working on till, up-selling, cleaning the store, replenishing stock, processing deliveries to the store, part of the store visual merchandising team, organising the stockroom and Guest Service roles aiding individuals with product ideas for gifts. Achievements - awarded Cast Member of the Quarter twice within the space of a year for dedication to the role and constantly exceeding sales targets. Gained the rare title of a Disney Ambassador for excellence in Guest Service Principles and arranging special events in the store such as birthdays, trip reveals, and also craft events arranged by the business for guests to attend. Part of the store team which was top of Europe for Guest Service in 2019. Show less
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Scottish Rugby
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United Kingdom
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Spectator Sports
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200 - 300 Employee
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Sales Assistant
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Aug 2016 - Feb 2018
Responsibilities - working a busy international games, involved working on till, replenishing stock and aiding customers on the shop floor Responsibilities - working a busy international games, involved working on till, replenishing stock and aiding customers on the shop floor
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OUT OF SCHOOL SCOTLAND LIMITED
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United Kingdom
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Hospitals and Health Care
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Play Worker
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Jun 2016 - Aug 2017
Responsibilities - ensuring the safety and wellbeing of children, planning/running activities and preparing snacks for children attending a summer camp, ages 5-15. The activities included; games, baking and craft projects. This also involved looking after children on day trips away from the main site, which required a PVG certificate too. Responsibilities - ensuring the safety and wellbeing of children, planning/running activities and preparing snacks for children attending a summer camp, ages 5-15. The activities included; games, baking and craft projects. This also involved looking after children on day trips away from the main site, which required a PVG certificate too.
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Starbucks
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United States
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Retail
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700 & Above Employee
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Barista
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Aug 2015 - Jan 2016
Responsibilities - working behind the till, working on the bar making a variety of drinks for customers, cleaning dishes and cleaning the cafe and bathrooms after shifts Responsibilities - working behind the till, working on the bar making a variety of drinks for customers, cleaning dishes and cleaning the cafe and bathrooms after shifts
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George Heriot's School
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United Kingdom
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Education Administration Programs
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1 - 100 Employee
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Tour Guide
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Jun 2015 - Aug 2015
Responsibilities - touring a variety of ages and nationalities around historic buildings of the school, as well as undertaking administartion work for the school office. Having just taken Higher German, one tour was translated for some visiting German tourists. Responsibilities - touring a variety of ages and nationalities around historic buildings of the school, as well as undertaking administartion work for the school office. Having just taken Higher German, one tour was translated for some visiting German tourists.
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Education
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2018 - 2022
Robert Gordon University
Bachelor's degree, Marketing/Marketing Management, General -
2015 - 2017
Robert Gordon University
Bachelor's degree, Nutrition Sciences
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