Heather Traficano

Senior Sleep Expert at Lull
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Sacramento, US

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Bio

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Experience

    • United States
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Senior Sleep Expert
      • Jan 2021 - Present

    • Sleep Expert
      • Sep 2020 - Present

    • United States
    • Fundraising
    • 300 - 400 Employee
    • Senior Program Leader
      • Jul 2019 - May 2020

      As a Senior Program Leader, I was in charge of leading our elementary school partners through our Boosterthon program. I lead the team on campus with excellence, helped schools reachtheir fundraising goals, and positively impacted students through teaching character and fitness. I organized the entire set up and tear down of the Pep Rallies, Fun Runs, and everything in between. I pushed communication to parents and teachers daily through emails, flyers, and calls with information and scheduling regarding the program. I helped train and on board new team members during training weeks and while on school campuses. When on campus, my personal goal was to grant the personal wishes of the school staff and students i.e., reach the goal, make unforgettable experiences for students, help them learn about character and fitness while earning prizes. Demonstrated Skills: - Able to comply with market expectations, group norms, and standards for excellence.- Able to exercise good judgment and ethical standards with team and clients. - Able to work in a fast-paced environment. - Able to work under pressure with a sense of urgency. - Able to build and maintain effective relationships with peers and clients. - Strong organizational and time management skills. - Able to articulate information in a clear and concise manner to a variety of audiences. - Able to demonstrate empathy and high emotional intelligence. - Able to establish rapport and credibility with clients. - Able to multi-task. - Able to provide constructive feedback and ask for feedback. - Able to initiate and engage in crucial conversations. - Able to handle difficult and stressful situations with professional composure. - Have excellent written, verbal, and nonverbal communicationskills. Experience in:- Apple Keynote- Google Docs- Google Gmail- Outlook Calendar - Microsoft Xcel- Microsoft Word

    • Program Leader
      • Jul 2018 - Jul 2019

    • Program Specialist
      • Aug 2017 - Jul 2018

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Therapeutic Staff Support
      • Jun 2014 - Feb 2015

      As a therapeutic support staff member I was responsible forproviding one-on-one mental health services to at-risk children andyoung adults. These children generally have a cognitive,emotional, or mental disturbance and may have spent time in anout-of-home treatment facility. I worked in congruity with thechild's teacher, parents, and medical team to implement the child'streatment plan.Daily Responsibilities:- Support and provide treatment for student- Manage the behaviors and emotions of the student- Assist with daily tasks assigned by the teacher- Assist teacher with field trips, holds, restraints, and givingmedicine to students

    • Sales Floor Associate
      • Aug 2012 - Jul 2013

      As an HM Retail floor sales associate, I was given responsibilities to make daily sales goals, take inventory of incoming products, learn about new products, upsell, and open and close the shop. Our store had private team events and competitive pay which made work enjoyable. Demonstrated Skills: - Basic understanding of sales principles and customer service practices- Proficient in verbal and written English language- Knowledge of customer and market dynamics and requirements- Solid communication and interpersonal skills- Ability to read, write and effectively communicate with customers, peers and management- Telephone etiquette- Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business- Ability to work as part of a team and take initiative independent of direct supervision- Customer service focus- Enthusiastic, friendly and energetic with a genuine desire to provide outstanding serviceProficiencies: - Customer Service- Organization- Sales- Merchandising- Product Knowledge- Merchandising- Basic Math- Dependability- Attention to Detail- Time Management- Team Player- Written and Verbal Communication- Interpersonal Skills- Problem Solving

Education

  • Rio Salado College
    Associate's degree, Communication and Media Studies
    2019 - 2021
  • Mesa Community College
    Associates, Journalism
    2010 - 2013

Community

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