Experience

RJ Mechanical

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Business Manager

  • Mar 2021 - Present

• Director of Employee Resources

  • Jun 2019 - Mar 2021

  Director of Employee Resources. Manages EAP program and assists Human Resources Director with administering annual open enrollment processing for 155 employees. Trained to support Human Resource Director in all employee related benefit programs. Developing new digital and print marketing strategies for company brand. Assists project managers with pre-qualifications and billing for multimillion dollar projects. Directly supervises Service Division staff responsible for overseeing customer repair requests, billing, accounting invoice entries and account collections. Manages mandatory annual technician licensing.

• Service Department Specialist

  • Sep 2014 - Jun 2019

  Highly effective communicator with proven skills in solving customer problems. Strong commitment to team building. Responsible for all incoming HVAC/Plumbing service requests. Process all service order requests and customer invoicing. Responsible for entering all invoices to accounting system and tracking customer account receivables. Inventory management of consumable refrigerant.



Hyundai HYSCO

• South Korea
• Mining
• 1 - 100 Employee

• Assistant Purchasing Manager

  • Feb 2011 - Aug 2014

  Use SAP to create purchase orders for equipment, spare parts and consumables in support of the Production Department. Secure quotations for items to be purchased. Obtain approval and submit vendor payment vouchers to the Accounting Department. Inventory management of general material purchased and used by Production and Maintenance Departments. Update inventory in SAP. Report amount purchased and expensed each month. Monitor annual budget and report monthly spending. Create cost savings analysis. Schedule and track preventative maintenance.



Bluegrass Companies

• United States
• Construction
• 1 - 100 Employee

• Executive Administrator/Quality Manager

  • 2008 - 2011

  Executive administrator to company President. Certified Quality Manager established and implemented ISO 9001:2008 Quality Management System. Reviewed and finalized bid submissions securing 10 external contracts. Purchased equipment and consumables for multi-million dollar company. Executive administrator to company President. Certified Quality Manager established and implemented ISO 9001:2008 Quality Management System. Reviewed and finalized bid submissions securing 10 external contracts. Purchased equipment and consumables for multi-million dollar company.



Poole and Poole

• Receptionist

  • 2006 - 2008

  Greeted clients, answered phone system and transcribed dictation. Greeted clients, answered phone system and transcribed dictation.



Bluegrass Companies

• United States
• Construction
• 1 - 100 Employee

• Operations Manager

  • 2004 - 2006

  Mobilized equipment and manpower to job sites from the US to Australia. Purchased equipment and consumables for multi-million dollar company. Mobilized equipment and manpower to job sites from the US to Australia. Purchased equipment and consumables for multi-million dollar company.



JCPenney

• United States
• Retail
• 700 & Above Employee

• Customer Service Supervisor

  • 1991 - 1996

  Resolved customer complaints and returns storewide. Coordinated employee schedules. Opened and closed store. Assisted with year end store wide inventory. Began as sales associate promoted to Customer Service Supervisor. Resolved customer complaints and returns storewide. Coordinated employee schedules. Opened and closed store. Assisted with year end store wide inventory. Began as sales associate promoted to Customer Service Supervisor.