Heather Taffe
Lead Transaction Coordinator and TC Development Coach at Real Estate Brokerage- Claim this Profile
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Bio
Experience
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Real Estate Brokerage
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Real Estate
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1 - 100 Employee
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Lead Transaction Coordinator and TC Development Coach
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Aug 2019 - Present
Responsible for all facets of the contractual process. Administrative activities related to file management. Listing Management and Contract to Close. Manage the contract and escrow process (writing contract, earnest money, BINSR, SPDS, etc) Working closely with agents, lenders and title to ensure smooth contract to close. Training and development of transaction coordinators, shadowing new transaction coordinator’s, performance management, quality assurance, skilled in developing and implementing programs to help employees grow professionally. Show less
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Lavenders Day Spa
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Surprise, Arizona, United States
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General Manager
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Jun 2015 - Sep 2019
Overseeing all daily operations. Managing a staff of 25 including hiring, retention, termination, and recruiting. Needs based analysis on current and future clients to ensure total client satisfaction. Scheduling appointments, Greeting and checking out up to 75 clients per day. Overseeing all daily operations. Managing a staff of 25 including hiring, retention, termination, and recruiting. Needs based analysis on current and future clients to ensure total client satisfaction. Scheduling appointments, Greeting and checking out up to 75 clients per day.
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NOW Salon
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Fair Oaks Ranch, Texas, United States
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Marketing and Front Desk Manager
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Mar 2013 - Jun 2015
Drive brand awareness and new business development for thriving local salon. Target bridal parties providing best- in-class service conducting needs assessment sessions with potential new clients, booking appointments, and ensuring all requests and requirements are met throughout service. Handle all online marketing via search engine optimization and social networking sites, as well as, performing bookkeeping functions ensuring proper financial management. Drive brand awareness and new business development for thriving local salon. Target bridal parties providing best- in-class service conducting needs assessment sessions with potential new clients, booking appointments, and ensuring all requests and requirements are met throughout service. Handle all online marketing via search engine optimization and social networking sites, as well as, performing bookkeeping functions ensuring proper financial management.
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SB Creative
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New York, New York, United States
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Promotions / Executive Assistant
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Aug 2008 - Mar 2013
Delivered daily and special project support to business director including handling scheduling, promotions, coordinated booking meetings, garnering interest for gigs and promoting bands and events. Assisted in facilitation of auditions, ticket sales, and pre-production activities for musicals including “Winner Take All”, featured in the New York Fringe Festival. Delivered daily and special project support to business director including handling scheduling, promotions, coordinated booking meetings, garnering interest for gigs and promoting bands and events. Assisted in facilitation of auditions, ticket sales, and pre-production activities for musicals including “Winner Take All”, featured in the New York Fringe Festival.
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