Heather Stern
Middle School Office Manager at Ramaz School- Claim this Profile
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Topline Score
Bio
Dan Sickles
Heather had a wide range of responsibilities at Eye On Education and handled them all effectively and with a special attention to detail and organization. She showed good judgment when she was working independently and also knew when to ask others for input when appropriate. She always stayed positive and helpful even when dealing with challenges. It is a pleasure to work with Heather.
Robert Sickles
Heather demonstrated her attention to detail, wise judgment, commitment to quality, and amiable nature in an unusually wide range of responsibilities at Eye On Education. She managed our inventory system and regularly communicated with authors, typesetters, and printers. She edited and corrected files as print books were converted to eBook formats. She demonstrated her judgment as she coordinated the permissions process – all this and more while she handled customer service, order entry, accounts receivable, and other functions requiring precision and responsiveness.
Dan Sickles
Heather had a wide range of responsibilities at Eye On Education and handled them all effectively and with a special attention to detail and organization. She showed good judgment when she was working independently and also knew when to ask others for input when appropriate. She always stayed positive and helpful even when dealing with challenges. It is a pleasure to work with Heather.
Robert Sickles
Heather demonstrated her attention to detail, wise judgment, commitment to quality, and amiable nature in an unusually wide range of responsibilities at Eye On Education. She managed our inventory system and regularly communicated with authors, typesetters, and printers. She edited and corrected files as print books were converted to eBook formats. She demonstrated her judgment as she coordinated the permissions process – all this and more while she handled customer service, order entry, accounts receivable, and other functions requiring precision and responsiveness.
Dan Sickles
Heather had a wide range of responsibilities at Eye On Education and handled them all effectively and with a special attention to detail and organization. She showed good judgment when she was working independently and also knew when to ask others for input when appropriate. She always stayed positive and helpful even when dealing with challenges. It is a pleasure to work with Heather.
Robert Sickles
Heather demonstrated her attention to detail, wise judgment, commitment to quality, and amiable nature in an unusually wide range of responsibilities at Eye On Education. She managed our inventory system and regularly communicated with authors, typesetters, and printers. She edited and corrected files as print books were converted to eBook formats. She demonstrated her judgment as she coordinated the permissions process – all this and more while she handled customer service, order entry, accounts receivable, and other functions requiring precision and responsiveness.
Dan Sickles
Heather had a wide range of responsibilities at Eye On Education and handled them all effectively and with a special attention to detail and organization. She showed good judgment when she was working independently and also knew when to ask others for input when appropriate. She always stayed positive and helpful even when dealing with challenges. It is a pleasure to work with Heather.
Robert Sickles
Heather demonstrated her attention to detail, wise judgment, commitment to quality, and amiable nature in an unusually wide range of responsibilities at Eye On Education. She managed our inventory system and regularly communicated with authors, typesetters, and printers. She edited and corrected files as print books were converted to eBook formats. She demonstrated her judgment as she coordinated the permissions process – all this and more while she handled customer service, order entry, accounts receivable, and other functions requiring precision and responsiveness.
Experience
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Ramaz School
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United States
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Primary and Secondary Education
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100 - 200 Employee
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Middle School Office Manager
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Aug 2013 - Present
-Oversees the daily operations of a bustling, private school office; supervises an administrative assistant. -Provides direct support to school leadership, manages busy calendars for the four top school administrators. -Supports 50+ members of faculty: coordinates class coverages in cases of absence, organizes biannual scheduling of parent/teacher conferences, assists with meeting scheduling and other special projects through the year. -Upholds role as main point of contact for 400+ parents, communicates via phone and email to ensure important school information is shared efficiently. -Prepares and processes all school-wide purchase requisitions, orders, and check requests. -Manages the ‘building calendar’ to accommodate shared space with development, alumni, communications and operations departments; handles all room requests from these departments. -Maintains inventory of classroom and office supplies, textbooks and materials. -Serves as school liaison to the NYC Board of Education Office of Pupil Transportation. -Organizes busing for students to and from school; advocates for the addition of new bus stops as needed. Show less
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Inventory Manager/Reprints Editor
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2007 - 2013
-Implemented and maintained a highly effective weekly inventory procedure resulting in consistent maintenance of all in-print titles and products. Eliminated out of stock situations and lost sales opportunities.-Administered all reprint orders and worked with various book manufacturers to ensure superior product quality, excellent schedules and competitive prices.-Key liaison linking author, typesetter and printer in editing and production processes.-Managed edits and corrections in transitioning existing print titles to eBook formats. Show less
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Customer Service Specialist/Permissions Coordinator
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2005 - 2013
-Managed copyright clearance requests for those seeking permission to use, reproduce or re-publish content from our publications, and determined appropriate fee if applicable.-Prepared files and applications for the Library of Congress to obtain Cataloging in Publication data for all new publications.-Efficient and precise management of high-volume customer calls, email inquiries, website orders and account payments, ensuring customer satisfaction and maximum sales.
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Beth El Synagogue Center
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United States
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Religious Institutions
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1 - 100 Employee
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United Synagogue Youth (USY) Advisor
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2003 - 2006
-Chapter Advisor for United Synagogue Youth, a youth group for Jewish teenagers. -Planned and implemented all trips and activities for 90 teenagers. -Motivated and empowered elected executive council officers and facilitated their chapter ownership. -Supervised the Religious Education Vice Presidents and coordinated the Synagogue's weekly teen-run Teen Congregation. -Chapter Advisor for United Synagogue Youth, a youth group for Jewish teenagers. -Planned and implemented all trips and activities for 90 teenagers. -Motivated and empowered elected executive council officers and facilitated their chapter ownership. -Supervised the Religious Education Vice Presidents and coordinated the Synagogue's weekly teen-run Teen Congregation.
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Assistant Jewelry Designer
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2003 - 2005
-Designed and reproduced unique pieces for designer's ever-evolving line of jewelry. -Created and photographed eye-catching arrangements for catalog and edited them in Photoshop. -Conceived optimal space and design layout for various trade show booths. -Beading, wire wrapping, and design using semi-precious stones, plated and precious metals. -Invoiced and assembled orders for customers including high-end boutiques, museums, galleries, department stores and catalogs. -Designed and reproduced unique pieces for designer's ever-evolving line of jewelry. -Created and photographed eye-catching arrangements for catalog and edited them in Photoshop. -Conceived optimal space and design layout for various trade show booths. -Beading, wire wrapping, and design using semi-precious stones, plated and precious metals. -Invoiced and assembled orders for customers including high-end boutiques, museums, galleries, department stores and catalogs.
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Education
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1999 - 2003
University of Maryland College Park
Bachelor of Arts (B.A.), Art History and Archaeology/Studio Art
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