HEATHER SMITH

Welfare Officer at St Edmunds Society
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Contact Information
us****@****om
(386) 825-5501
Location
Costessey, England, United Kingdom, GB

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Experience

    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Welfare Officer
      • Apr 2018 - Present

    • United Kingdom
    • Non-profit Organization Management
    • 500 - 600 Employee
    • Advocate
      • Feb 2017 - Apr 2018

      •To deputise when the curriculum and Learning Lead is absent.•To establish close collaborative and informative relationships with a range of partners including schools, LEA’s, Social Services, YOT, parents and communities. •To work closely with teaching staff to ensure continuity of delivery and consolidation of learning lessons whether they be educational or social. •To deputise when the curriculum and Learning Lead is absent.•To establish close collaborative and informative relationships with a range of partners including schools, LEA’s, Social Services, YOT, parents and communities. •To work closely with teaching staff to ensure continuity of delivery and consolidation of learning lessons whether they be educational or social.

    • India
    • Education
    • 1 - 100 Employee
    • Teacher/Project Worker
      • Dec 2004 - Feb 2017

      •Working as a teacher within Year 9/10/11 of an alternative curriculum school for students with behavioural, emotional and social difficulties that have been excluded from main stream education.•Ability to create a stimulating teaching environment for students by being motivated, enthusiastic and confident.•Delivering Gateway accredited alternative programme to 14 to 16 year olds struggling with a school environment or at risk of disengaging. •Enforcing discipline and rules within a class setting, handling challenging behaviour using my skill and professionalism within education. •Creating positive relationships with students.•Ensuring that I am up to date with the latest teaching methods, as well as with my subject knowledge.•Working closely with tutors and Curriculum and Learning Lead to maintain smooth running of the provision and ensure that problems are dealt with quickly and effectively.

    • Project Manager
      • Jan 2007 - Jul 2008

      •Managed a team of 12 staff, inducting monthly supervisions and conforming to project budgets.•Closely with schools and families to provide a sound support network to ensure the best possible outcome for the young person.•Highly motivated and effective performance in all area of management.•Implementing a tailored alternative educational programme to suit with learning disabilities such as ADHD and Dyslexia and severe behavioural challenges while providing every student equal opportunity to learn and achieve. •Carried out risk assessments and followed safeguarding procedures.

    • Assistant Camp Director
      • Oct 1999 - Nov 2004

      •Travelled within the US and Europe to recruit and train new staff and volunteers.•Delivered effective written program plans, including games, crafts, field trips, and special events for Summer Camp Program.•Mentor to counsellors, providing guidance and opportunities to grow. •Manage disciplinary issues. “Miss Smith is hard-working, honest, punctual and takes her job very seriously. She is well organised and very create.” Eva Lewandowski – Executive Director •Travelled within the US and Europe to recruit and train new staff and volunteers.•Delivered effective written program plans, including games, crafts, field trips, and special events for Summer Camp Program.•Mentor to counsellors, providing guidance and opportunities to grow. •Manage disciplinary issues. “Miss Smith is hard-working, honest, punctual and takes her job very seriously. She is well organised and very create.” Eva Lewandowski – Executive Director

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Assistant Waterfront Director /Mentor – Voluntary
      • Oct 1999 - Nov 2004

      •Empowered young people to make unprecedented life transformations by providing them with the inspiration and means to discover and sustain purpose, pride and hope in themselves, their families and in the community.•Provide activities to engage young people to improve their personal and social development.•Provided tailor made support for individuals going through unsettling periods in their lives, setting goals and overcoming challenges. •Used counselling skills to support and guide young people and empower them to realise their full potential. •To liaise and network with other agencies and individuals who may be in contact with the young person. For example, parents, social care, schools, youth and community services. “ I highly recommend Ms. Smith for a position with children and/or teenagers. Ms. Smith involvement with our program was exemplary. She is a leader, responsible and was compassionate towards teens of GDS.” Gary Altheim – Executive Director

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Swimming Instructor/Tutor
      • Jun 2003 - Sep 2004

      •Established youth provisions in deprived areas, in partnership with council and community organisations, engaging with hard-to-reach young people.•Provided a safe and inclusive environment where children developed life skills though quality experiences in the arts, athletics and enrichment activities.•Delivering accredited swimming programme to 8 to 16 year olds struggling in the school environment or at risk of disengaging. “ Heather was a great asset to Oasis, she was extremely reliable and led by example at every turn. She was entirely professional, consistently patient with staff and children.”Adam Weiss – Chief Executive

Education

  • Norwich City College
    NVQ Level 4, Support and Guidance
    2009 - 2010
  • University of East Anglia
    Certificate in Education
    2006 - 2008
  • University of Warrington
    Higher National Diploma of Leisure Studies
    1996 - 1998
  • Norwich City College
    National Diploma of Leisure Studies
    1993 - 1995
  • The Blyth Jex School
    GCSE's
    1988 - 1993
  • University of Warrington
    2018 -
  • University of Warrington
    -

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