Heather Simancik
Legal Claims Consultant at Burnett & Williams- Claim this Profile
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Bio
Credentials
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Legal Priciples Claim Specialist
American Educational Institute, Inc.Feb, 2001- Nov, 2024
Experience
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Burnett & Williams
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United States
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Law Practice
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1 - 100 Employee
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Legal Claims Consultant
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Sep 2018 - Present
The attorneys at Burnett & Williams have been honored and recognized for decades of outstanding work. The firm has consistently been included in the US News list of Virginia’s ‘Best Law Firms.’ In 2017 we obtained the highest jury award in Virginia, one of a long list of notable verdicts, settlements, and appellate results over the years in a wide variety of personal injury cases around the Commonwealth. Each year, we continue to build on our successes by providing expert attention to detail, and personal attention to every client on every case.
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Erie Insurance Group
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United States
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Insurance
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700 & Above Employee
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Liability Adjuster
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May 2002 - Aug 2018
Liability Specialist• Responsibilities include immediate contact with Policyholders and claimants regarding claims. Conducts investigations, interviews insureds, witnesses and physicians. Evaluates and makes recommendations regarding coverage of claims. Works with experts, appraisers, outside consultants and other claims professionals as required.• Handle complex coverage analysis and commercial liability cases.• Specialize in major impact cases, severe injuries and fatalities. Handle claims from investigation to evaluation of client’s injuries to bring claim to conclusion.• Set and maintain adequate reserves within designated authority. Obtains and reviews reports, statements, records and related materials as necessary. Evaluates information to determine liability and total value of claim. Determines or declines payment and issues checks as required. Negotiates claims with plaintiff attorneys when necessary.• Document claim files and submits final report to file for closure.• Identify subrogation situations and initiates appropriate action.• Oversee cases in litigation ensuring proper handling by outside counsel and assisting in the development of case strategy and procedure.• Interacts with Agents and district sales managers on matters of mutual concern.
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Senior Claims Specialist
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May 1997 - Apr 2002
Sr. Claims AdjusterThird Party Bodily Injury Claim Representative• Promoted to Senior Claim Representative in March of 1999. • Responsibilities include immediate contact of customers, maintaining rapport with the injured parties, and ultimately evaluating, negotiating and settling their injury claim against the insurance company.• Specialize in minor impact cases where injuries are involved. Designed to minimize the potential fraud in these cases. • Won the Individual Service Award for the Capital Region for outstanding claim performance.• Specialize in major impact cases, severe injuries and fatalities. Handle claims from investigation to evaluation of clients injuries to bring claim to conclusion.Claims AdjusterAgent Advocate/Employee Trainer • Responsibilities included maintaining relations between sales agents, claims employees and customers. • Responsible for distributing related information to necessary parties and holding meetings as needed to maintain working relationships between claim employees and agents. • Acted as a mediator between employees, agents and customers, during disputes. • As the office trainer, my responsibilities included conducting proper training sessions and making sure all the necessary requirements were completed prior to their start as a Claim Representative.
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Education
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Old Dominion University
Bachelor of Science (B.S.), Psychology