Heather Rusnica

Software Developer at Consolidated Technologies Group
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Contact Information
us****@****om
(386) 825-5501
Location
Cleveland, Ohio, United States, US

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Experience

    • Software Development
    • 1 - 100 Employee
    • Software Developer
      • Dec 2017 - Present

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Java Development Bootcamp Student
      • Aug 2017 - Dec 2017

      Participated in 14-week Java coding bootcamp learning how to develop dynamic web based software systems using the Java programming language and platform including: - Object Oriented Programming: Java - Web Application Development: HTML, CSS, Javascript, jQuery, Servlets, JSP, Spring Web MVC, Tomcat - Database Programming: JDBC, table design and creation, SQL queries and DML, PostgreSQL, E/R diagrams - Development tools and techniques: Agile, unit testing (JUnit), integration testing, TDD, unix command line navigation, Git, Eclipse Show less

  • North Royalton YMCA
    • North Royalton, OH
    • Swim Instructor
      • Sep 2015 - Aug 2017

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Sales and Customer Support
      • Aug 2011 - Sep 2013

      - Used problem solving skills to independently help customers with product requests, accounting issues and order procurement. - Communicated with multiple departments to resolve customer issues. - Used problem solving skills to independently help customers with product requests, accounting issues and order procurement. - Communicated with multiple departments to resolve customer issues.

    • Marketing Manager
      • Feb 2006 - Jun 2010

      Responsible for producing marketing collateral, coordinating tradeshow plans, as well as continuing to back-up estimation and provide support to the customer service team.

    • Estimator / Marketing Assistant
      • Apr 2008 - Jul 2009

      - New roles included learning our estimation system in order to generate work orders and pricing on custom orders as well as taking on marketing projects and lending support to the customer service department.- Published several marketing communications, including internal and external newsletters, direct mailer copy and blog entries.- Generated hundreds of estimates for custom items.- Created and participated in presentations for large clients like S&D Coffee, Sinclair Oil and the JM Smucker Company.- Continued to manage new accounts as well as clients requiring extra hand-holding. Show less

    • Key Account Manager
      • Jan 2007 - Apr 2008

      - Responsible for ensuring the success of projects from making the sale to shipping the final product- Increase business with key accounts through building mutually beneficial partnerships essential to our customers’ operations.- Consult with customers in order to understand their POP needs and work with them through providing recommendations, quotes and customized graphic design concepts.- Delegate tasks to various department heads through e-mail, work order instructions and verbal communications.- Assure complete customer satisfaction through thorough follow-up both internally and externally. Show less

    • Loaned Executive
      • Aug 2005 - Nov 2005

    • Americorps Vista
      • Aug 2004 - Aug 2005

      Initiated, coordinated and developed programming for brand new Family Resource and Community Center at William Gill Commons. - Managed the day-to-day operations of 9 family literacy programs for low-income residents, involving the coordination of 5 social service agencies. - Supervised all aspects of a computer literacy program, including 20 tutors and 40 children. - Implemented and managed publicity events, marketing surveys and program assessments. - Wrote, edited and published newsletters, direct mailings and informational materials to enhance public relations and program enrollment. Show less

Education

  • Tech Elevator
    Software Development
    2017 - 2017
  • Allegheny College
    Bachelor of Science - BS, Communication Arts, Economics
    2000 - 2004

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