Experience

Gallardo Family Animal Hospital

• United States
• Veterinary Services
• 1 - 100 Employee

• Client Specialist

  • Nov 2020 - Present



Lori's H2O Skills

• Milford

• Office Representative

  • Mar 2019 - Nov 2020

  • Creating staff members schedules using Google Sheets & Google Slides • Payroll by weekly • Creating new student packets • Closing procedures - processing transactions, running daily reports, closing out till • Balancing accounts at the beginning of the month • Managing phone calls, emails, guest complaints, guest compliments • Organizing gift shop and keeping inventory • In charge of all special events, birthday parties, rentals • Creating staff members schedules using Google Sheets & Google Slides • Payroll by weekly • Creating new student packets • Closing procedures - processing transactions, running daily reports, closing out till • Balancing accounts at the beginning of the month • Managing phone calls, emails, guest complaints, guest compliments • Organizing gift shop and keeping inventory • In charge of all special events, birthday parties, rentals



Otterbein SeniorLife

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Life Enrichment Coordinator

  • May 2016 - Apr 2019

  • Creating monthly calendars with daily activities • Hosting parties for holidays & marketing both for campus and community • Participating and hosting group activities as well as 1:1 activities • Assessments and MDS • Driving the bus for all outings • Planning outings to the community - shopping, entertainment, restaurants • Enriching the life of others not only the elders but families as well • Creating monthly calendars with daily activities • Hosting parties for holidays & marketing both for campus and community • Participating and hosting group activities as well as 1:1 activities • Assessments and MDS • Driving the bus for all outings • Planning outings to the community - shopping, entertainment, restaurants • Enriching the life of others not only the elders but families as well



Mercy Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Care Assistant (PCA)

  • Aug 2015 - Apr 2016

  Working with patients on the telemetry floor Amount of patients to PCA range from 10-1 to 24-1 Checking vital signs and blood glucose levels Collecting urine and stool samples Collecting daily weights Rounding on patients every 2hrs Charting the most accurate information Answering call lights Helping patients with daily activites - restroom, bath’s, oral care Working with patients on the telemetry floor Amount of patients to PCA range from 10-1 to 24-1 Checking vital signs and blood glucose levels Collecting urine and stool samples Collecting daily weights Rounding on patients every 2hrs Charting the most accurate information Answering call lights Helping patients with daily activites - restroom, bath’s, oral care



PNC

• United States
• Financial Services
• 700 & Above Employee

• Bank Teller

  • Aug 2014 - Aug 2015

  Deposits, withdrawals, payments Referrals for - new accounts, investments, credit cards Balancing and filling ATM’s Lobby engagement Five star employee Deposits, withdrawals, payments Referrals for - new accounts, investments, credit cards Balancing and filling ATM’s Lobby engagement Five star employee



Account Control Technology, Inc.

• United States
• Financial Services
• 200 - 300 Employee

• Collections Specialist

  • Jun 2013 - Aug 2014

  Negotiating repayment plans on defaulted student loans Managing 250 accounts Following up with customers who are on repayment plans/programs Collecting paperwork to file on customers accounts Making inbound and outbound calls Negotiating repayment plans on defaulted student loans Managing 250 accounts Following up with customers who are on repayment plans/programs Collecting paperwork to file on customers accounts Making inbound and outbound calls



Kings Island

• United States
• Entertainment Providers
• 400 - 500 Employee

• Area Supervisor

  • May 2008 - May 2014

  Hiring new associates throughout the season Training new associates, team leaders, assistant supervisors Scheduling associates, team leaders, assistant supervisors Overlooking product ordering and inventory on a daily basis Calculating food costs and labor hours on a daily basis Motivating staff with initiatives Improving food quality on a daily basis Continuously having the best guest service Helping staff in all departments when needed - kitchen, front line, registers, and patio