Heather Pomeroy

Independent Agent at D&M Productions of SFL, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Philadelphia
Languages
  • ASL Limited working proficiency
  • Spanish Limited working proficiency

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Bio

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Experience

    • United States
    • Movies, Videos, and Sound
    • 1 - 100 Employee
    • Independent Agent
      • Apr 2022 - Present
    • 1 - 100 Employee
    • Crew Trainer
      • Aug 2019 - Mar 2020

      - Maintained high standards of customer service during high-volume, fast-paced operations. - Communicated clearly and positively with coworkers and management. - Handled currency and credit transactions quickly and accurately. - Mastered point-of-service (POS) computer system for automated order taking. - Cross-trained and coordinated scheduling with team members to ensure seamless service. - Built loyal clientele through friendly interactions and consistent appreciation. - Took initiative to find extra tasks when scheduled duties were completed - Resolved complaints promptly and professionally. - Assisted management with inventory control and stock ordering. Show less

    • United States
    • Restaurants
    • 700 & Above Employee
    • Cashier
      • Oct 2018 - Jul 2019

      - Displayed enthusiasm and knowledge about the company’s menu and products. - Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for staff members and management. - Took food orders and relayed orders to kitchen staff and serving counter. - Followed rigorous safety and sanitation policies, while handling food and beverage orders, upholding proper health standards. - Guided guests through menus while demonstrating thorough knowledge of the food, beverages, and ingredients. - Prepped and trained new staff members on procedures, customer service and sales techniques. Show less

    • Crew Trainer
      • Sep 2016 - Oct 2018

      - Maintained high standards of customer service during high-volume, fast-paced operations. - Communicated clearly and positively with coworkers and management. - Handled currency and credit transactions quickly and accurately. - Mastered point-of-service (POS) computer system for automated order taking. - Cross-trained and coordinated scheduling with team members to ensure seamless service. - Built loyal clientele through friendly interactions and consistent appreciation. - Took initiative to find extra tasks when scheduled duties were completed - Resolved complaints promptly and professionally. - Assisted management with inventory control and stock ordering. Show less

    • Brazil
    • Computer and Network Security
    • 200 - 300 Employee
    • Food Clerk
      • Jan 2015 - Jan 2017

      - Provided exemplary customer service and ensured products are replenished on the shelves and assisted customers to locate products. - Answered questions, assisted, and suggested customers in their purchases. - Collaborated with the stock clerk and the store manager in providing amicable atmosphere. - Managed to setup displays on the sales floor. - Ability to perform simple arithmetic calculations with or without calculator. - Rotated and checked code dates on products to ensure customer’s safety. - Handled products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment. Show less

    • Non-profit Organizations
    • 1 - 100 Employee
    • Mentor
      • May 2014 - Jul 2014

      • Plan and schedule daily and social activities • Coordinate with coworkers and partners in program design and delivery • Coordinate and conduct the activities and training of new staff and clients in agency’s personnel and safety procedures • Facilitate client crisis management and conflict resolution between staff and other clients • Prepare supplies and conduct equipment inventory • Plan and schedule daily and social activities • Coordinate with coworkers and partners in program design and delivery • Coordinate and conduct the activities and training of new staff and clients in agency’s personnel and safety procedures • Facilitate client crisis management and conflict resolution between staff and other clients • Prepare supplies and conduct equipment inventory

Education

  • Delaware Technical Community College
    Early Childhood Education and Teaching
    2016 - 2019
  • Liberty University
    Associate's degree, Religion/Religious Studies
    2018 -
  • Cornerstone University
    Ministry Leadership
  • Everest Institute-Grand Rapids
    Diploma, Medical/Clinical Assistant

Community

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