Heather Phillips
Associate at Autumn Glen Senior Living- Claim this Profile
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Bio
Experience
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Autumn Glen Senior Living
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Associate
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Sep 2021 - Present
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Southcoast Behavioral Health Hospital
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Admissions Coordinator
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Sep 2020 - Sep 2021
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Summit Retail Solutions Inc.
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United States
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Advertising Services
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1 - 100 Employee
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Human Resources Recruiting Specialist
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Apr 2016 - Jul 2020
Assessed skill level prospective candidates, conducted screenings and interviews and discussed job responsibilities. • Partnered with senior management to develop and implemented hiring needs. • Respond to applicant inquiries and provide excellent communication and follow-up with candidates and extend offers of employment. • Maintained and updated candidate information in applicant tracking system. • Scheduled and conducted interviews. • Developed, implemented and executed recruiting strategies to recruit open positions. Show less
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COBRA Administration & Health Services
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Warwick, RI
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Third Party Benefits Administrator
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Jan 2010 - Apr 2016
Delivered high level of service to clients to both maintain and extend relationships for future business opportunities • Delivered fast, friendly and knowledgeable service for routine questions and service complaints • Researched issues and made quick decisions to achieve efficient and effective resolutions • Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills • Reviewed customer data to assess current issues and determine potential solutions • Acknowledging and meeting deadlines • Validating information on all documents received and processing the appropriate documents for the assurance of accuracy • Ability to work with several operating systems • Assisting clients, brokers and employers with account issues, providing knowledge and finding resolutions • Coordinating with dedicated groups, brokers and carriers for confirming and assuring smooth flow of documents for all transactions processed • Resolving issues through telephone or by email Show less
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Education
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Bishop Keough Regional High School
High School Diploma -
Community College of Rhode Island
Early Childhood Education and Teaching -
Paul Mitchell the School-Rhode Island
Aesthetician/Esthetician and Skin Care Specialist