Experience

Spillane Consulting Associates
• United States
• Banking
• 1 - 100 Employee
• Senior Consultant

  • Nov 2021 - Present

North Shore Bank, A Co-operative Bank
• United States
• Banking
• 1 - 100 Employee
• Vice President, Loan Operations

  • Aug 2019 - Nov 2020


Beverly Bank

• United States
• Banking
• 1 - 100 Employee

• Assistant Vice President, Loan Servicing & Secondary Market

  • Oct 2017 - Aug 2019

  Manager of Loan Serivicing and Secondary Market department; responsible for all residential, commercial, and consumer loan portfolio

• Assistant Manager, Loan Servicing & Secondary Market Officer

  • Sep 2014 - Oct 2017

  Promoted to Assistant Manager position while maintaining my status as a Bank Officer - Entrusted with the responsibility of having two direct report employees- Focused more on managerial tasks and reporting for senior management and Board officials- Training new employees to take over many day-to-day activities - Project manager for many department enhancements such as: working with outside vendors to set up interfaces, and streamlining products for LOS system

• Officer - Loan Servicing & Secondary Market

  • Apr 2014 - Sep 2014

  - Promoted to an Officer of the Bank -Responsible for all report generation related to: Residential and Commercial loan portfolio, Collateral loans, FHLB pledged loans, CRA Reporting, and Board reports-Oversee all functions of residential and commercial loan servicing - Set and publish mortgage rates daily and manage commitments- Ensure timely delivery to investors while also monitoring pull-through rates and maintaining positive investor relations

• Senior Loan Servicing & Secondary Market Assistant

  • Nov 2011 - Apr 2014

  Responsible for all servicing related duties which include:-Booking of all new commercial, residential mortgage and consumer loans-Management of construction and participation loan portfolios-Transmission of loan sale documentation to investors-Provide supervisory guidance to loan servicing representative-Complete all investor remittance proofsAlso responsible for Secondary Market functions which include:-Set daily mortgage rates based on market conditions-Complete loan rate pricing and locks with investors -Manage commitment expirations and monitor monthly income Show less



Cape Ann Savings Bank

• United States
• Banking
• 1 - 100 Employee

• Loan Servicing

  • Dec 2009 - Nov 2011

  Responsible for servicing of all commercial, residential, and consumer loans which included:-Funding and booking of all new loans-Review of all loan maintenance and loan payments, and completing corrections as necessary-Monitoring of AMI rate and payment changes -Oversight of transfer management system for automatic loan payments-Facilitated system changeover for commercial servicing

• Teller

  • Jun 2009 - Dec 2009

  - Completed financial transactions for customer needs including deposits and withdrawals- Assisted others with balancing teller drawer and correcting transactional errors - Entrusted with access to Vault for cash needs of teller line- Trained new staff on proper procedure for completing job tasks

• Commercial and Residential Lending Administrative Assistant

  • 2007 - Jun 2009

  -Responsible for all clerical duties as they related to residential and commercial loans- Prepared discharges, commitment letters, legal documents for closings, and other necessary documentation- Prepared collection letters for customer delinquencies- Assisted commercial customers with business banking/cash management system