Heather Palosaari
Senior Salesforce Administrator at Baird- Claim this Profile
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Topline Score
Bio
David Oplinger
Heather is a fount of obscure knowledge and practical logic who somehow sugar coats her expertise in a quirky candy cover that leaves you feeling like everything is going to be OK because she is "on it". And the best part, she really and truly has "it" handled! Whenever I worked with her, I found that she was an amazing team member time and time again, with an ability to ask exactly the right clarifying question to avert outright disaster and the technical know how to do more than say "this is going to hurt!" Heather is an awesome and any team with her on it will only have one regret: ... that they can't clone her... ... Legally.
Kristopher Evans
I had the pleasure of having Heather as our team's Project Coordinator for the majority of my time as this team's manager. While easily performing her core responsibilities in this position, Heather went above and beyond to provide our team with some very much needed attention and expertise in the area of data management and technology integration. She brings a fun personality and unique point of view to the table, and was a critical contribution to our team's success in 2012.
David Oplinger
Heather is a fount of obscure knowledge and practical logic who somehow sugar coats her expertise in a quirky candy cover that leaves you feeling like everything is going to be OK because she is "on it". And the best part, she really and truly has "it" handled! Whenever I worked with her, I found that she was an amazing team member time and time again, with an ability to ask exactly the right clarifying question to avert outright disaster and the technical know how to do more than say "this is going to hurt!" Heather is an awesome and any team with her on it will only have one regret: ... that they can't clone her... ... Legally.
Kristopher Evans
I had the pleasure of having Heather as our team's Project Coordinator for the majority of my time as this team's manager. While easily performing her core responsibilities in this position, Heather went above and beyond to provide our team with some very much needed attention and expertise in the area of data management and technology integration. She brings a fun personality and unique point of view to the table, and was a critical contribution to our team's success in 2012.
David Oplinger
Heather is a fount of obscure knowledge and practical logic who somehow sugar coats her expertise in a quirky candy cover that leaves you feeling like everything is going to be OK because she is "on it". And the best part, she really and truly has "it" handled! Whenever I worked with her, I found that she was an amazing team member time and time again, with an ability to ask exactly the right clarifying question to avert outright disaster and the technical know how to do more than say "this is going to hurt!" Heather is an awesome and any team with her on it will only have one regret: ... that they can't clone her... ... Legally.
Kristopher Evans
I had the pleasure of having Heather as our team's Project Coordinator for the majority of my time as this team's manager. While easily performing her core responsibilities in this position, Heather went above and beyond to provide our team with some very much needed attention and expertise in the area of data management and technology integration. She brings a fun personality and unique point of view to the table, and was a critical contribution to our team's success in 2012.
David Oplinger
Heather is a fount of obscure knowledge and practical logic who somehow sugar coats her expertise in a quirky candy cover that leaves you feeling like everything is going to be OK because she is "on it". And the best part, she really and truly has "it" handled! Whenever I worked with her, I found that she was an amazing team member time and time again, with an ability to ask exactly the right clarifying question to avert outright disaster and the technical know how to do more than say "this is going to hurt!" Heather is an awesome and any team with her on it will only have one regret: ... that they can't clone her... ... Legally.
Kristopher Evans
I had the pleasure of having Heather as our team's Project Coordinator for the majority of my time as this team's manager. While easily performing her core responsibilities in this position, Heather went above and beyond to provide our team with some very much needed attention and expertise in the area of data management and technology integration. She brings a fun personality and unique point of view to the table, and was a critical contribution to our team's success in 2012.
Credentials
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Salesforce Certified Administrator
Salesforce -
Salesforce Certified Platform Developer I
Salesforce -
Salesforce Platform App Builder
Salesforce
Experience
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Baird
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United States
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Financial Services
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700 & Above Employee
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Senior Salesforce Administrator
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Dec 2017 - Present
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Salesforce Administrator
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Nov 2015 - Present
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Franklin Energy
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United States
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Business Consulting and Services
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700 & Above Employee
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Data Analyst
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Dec 2014 - Nov 2015
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Program Technology Consultant
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Nov 2013 - Dec 2014
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Project Coordinator
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Nov 2011 - Nov 2013
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Michigan Technological University
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United States
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Higher Education
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700 & Above Employee
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Independent Study
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Jan 2011 - Jan 2012
A Bayesian Network Independent Study. The objective to better understand/manipulate Bayesian networks for face recognition. Performed in-depth research and studied material on Bayesian networks beyond usual class requirements. Researched and learned existing algorithms in the field of face recognition/authentication. Currently investigating Colorado State University's face recognition program. Will improve Bayesian Network algorithms for efficiency. A Bayesian Network Independent Study. The objective to better understand/manipulate Bayesian networks for face recognition. Performed in-depth research and studied material on Bayesian networks beyond usual class requirements. Researched and learned existing algorithms in the field of face recognition/authentication. Currently investigating Colorado State University's face recognition program. Will improve Bayesian Network algorithms for efficiency.
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Student Assistant
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Jul 2006 - Nov 2008
Project: Bureau of Elections AutoMARK Implementation. Implemented and tested a new voter assist terminal (VATs). Responsibilities included updating voter registration records and fixing errors in the information, calibrating and testing the AutoMARK, answering questions over the phone from voters or directing to the appropriate person, and data entry. Assisting analysts in processing campaign finance reports. Specifically selected for this project from its beginning. Calibrated VATs for voters with various disabilities to vote unassisted. Trained on the proprietary calibrating software for three different ballot types. Actively involved in various troubleshooting meetings. Received recognition for my involvement by Secretary of State Terri Lynn Land. Edited the manual that was created to document how to program the AutoMARK. Show less
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Office and Tech Support
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Feb 2001 - Jul 2006
Great Lakes Document Service is a small company that I provided both office and technical support. I maintained their small computer network and upgraded hardware/software when necessary. I also trained users how to use new hardware/software. Great Lakes Document Service is a small company that I provided both office and technical support. I maintained their small computer network and upgraded hardware/software when necessary. I also trained users how to use new hardware/software.
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Education
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2006 - 2009
Davenport University
Bachelors of Applied Science, Biometric Security -
2009 - 2011
Michigan Technological University
Computer Science -
2002 - 2006
Lansing Community College
Computer Programming
Community
