Experience

LendingClub

• United States
• Financial Services
• 700 & Above Employee

• Sr Project Manager

  • May 2022 - Oct 2023

• Project Manager- SVS consultant

  • Jan 2022 - May 2022

  Oregon, United States



Fiserv

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Project Manager Professional

  • Jul 2020 - Dec 2021



Nordstrom Credit

• Program Manager

  • Jul 2015 - Jun 2020



Capital One

• Manager, Project Manager

  • Jun 2012 - Jan 2014

  Tigard, Oregon Led multiple initiatives as part of company-wide integration efforts merging HSBC Card and Retail Services (CRS) with Capital One. This includes both Program and Project Management duties. • Overall Workstream Lead for Operations - Program Management overseeing nine sub-work streams and 26 projects systems and operations projects. Worked closely with Senior Management and individual project managers to provide both governance and guidance. • Integration Support Specialist - Subject… Show more Led multiple initiatives as part of company-wide integration efforts merging HSBC Card and Retail Services (CRS) with Capital One. This includes both Program and Project Management duties. • Overall Workstream Lead for Operations - Program Management overseeing nine sub-work streams and 26 projects systems and operations projects. Worked closely with Senior Management and individual project managers to provide both governance and guidance. • Integration Support Specialist - Subject Matter Expert for Integration Change Control Management impacting legacy HSBC CRS systems. • Card IT Project Manager - Personally managed completion of a $98,000 project spanning five months to finalize the integration of acquired HSBC CRS associates into the Capital One Internal fraud monitoring system. Partnered with business analysts to successfully complete the project under compressed timelines with limited resources, in order to meet commitments made to regulators. Show less



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Senior Project Manager

  • 2003 - Jun 2012

  Tigard, Oregon Managed numerous complex systems and operations projects of various sizes following mainly waterfall-methodology in order to upgrade existing business systems and/or enable operational efficiencies. Developed project work plans, conducted resource planning, led meetings and managed project budgets. Conducted peer training and project audits of new hires.

• Operations Supervisor

  • 1998 - 2003

  Tigard, Oregon Recruited key talent to build team of high performing credit card collectors within a dialer environment. Responsible for a staff of ten employees. Duties included mentoring, conducting quality audits, hiring of staff, leading staff meetings and year-end reviews.