Experience

Michigan Urgent Care and Occupational Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Billing Specialist

  • May 2017 - Present



1st Choice Urgent Care

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Occupational Health Manager

  • Jan 2017 - May 2017



Michigan Urgent Care and Occupational Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Clinical Manager

  • Oct 2016 - Feb 2017



Midwest Healthcare Management

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Medical Assistant

  • Apr 2013 - Sep 2016



Pioneer Counseling Center

• Mental Health Care
• 1 - 100 Employee

• Office Manager, Billing, HR

  • Jun 2008 - Apr 2013

  Responsible for the daily operations of the office which includes assessing new patients over the telephone, setting intake appointments, patient registration, data entry, completing Medical record requests, maintaining Dr. Schedules using Medi-Tech and transferring to a new EMR system Next-Step, customer service, problem solving, collecting and posting copays, billing support. Responsible for maintaining personnel files which included credentialing all new clinicians with participating insurance companies, maintaining and setting up usernames for billing and EMR system. Business office duties included posting insurance payments, working rejections, completing payroll for employees and contractual therapists, AP/AR, and remote daily deposits thru Chase bank, supervision of two front office support staff and two billers. Show less

• Billing/Collector

  • Jun 2008 - Apr 2013

  Duties included claim processing, calling insurance companies, working rejections, writing appeal letters, posting payments, obtain authorizations, customer service

• Office Manager

  • Jun 2008 - Aug 2012

  Ran the front office of a Mental Health facility



New Oakland Child Adolescent and Family Center

• Medical Records

  • Dec 2007 - Apr 2008

  Livonia * Michigan Responsible for upkeep of charts, filing paperwork, verifying billing logs, pulling charts, completing medical records requests, covering front office duties as needed. Livonia * Michigan Responsible for upkeep of charts, filing paperwork, verifying billing logs, pulling charts, completing medical records requests, covering front office duties as needed.



Pioneer Counseling Center

• Mental Health Care
• 1 - 100 Employee

• Office Manager

  • Apr 2001 - Dec 2007

  Responsible for the daily operations of the front office which include completing medical records, Dr. Schedules using T.H.O.M.A.S. and transferring to a new system Medi-Tech, customer service, problem solving, obtaining authorizations, checking benefits, collecting copays. Responsible for the daily operations of the front office which include completing medical records, Dr. Schedules using T.H.O.M.A.S. and transferring to a new system Medi-Tech, customer service, problem solving, obtaining authorizations, checking benefits, collecting copays.



Paragon Support Systems

• Support Staff

  • Jan 1998 - Jan 2001

  Responsible for gathering intake information, scheduling of appointments, answering multi-lined phones, verifying benefits, checking in clients and updating paperwork as needed, problem solving Responsible for gathering intake information, scheduling of appointments, answering multi-lined phones, verifying benefits, checking in clients and updating paperwork as needed, problem solving



Claire’s Boutique ~Fairlane

• Job Coach

  • Jan 1998 - Jan 1999

  Coaching developmentally disabled adults in learning job skills to obtain a job position in the community.; Dearborn * Michigan Third Key: Opening and closing of the store, all the daily and nightly paperwork as well as sending it off to corporate and filing. Inventory, inventory control, customer service, receiving of shipments, mark downs, damages, cashiering, training new staff, stacking rearranging and organizing displays. Coaching developmentally disabled adults in learning job skills to obtain a job position in the community.; Dearborn * Michigan Third Key: Opening and closing of the store, all the daily and nightly paperwork as well as sending it off to corporate and filing. Inventory, inventory control, customer service, receiving of shipments, mark downs, damages, cashiering, training new staff, stacking rearranging and organizing displays.



Community Programs and Services

• Med. Coordinator, Assistant Program Supervisor

  • Jan 1996 - Jan 1998

  Assist people who are developmentally disabled with daily life activities, personal care, shopping and appointments in a group home setting. I was responsible for monitoring medical appointments, transporting to and from the appointments, paperwork involving the appointments, and documentation in the medical books afterward. I monitored medication passing as well as quantity available, counts, reordering and paperwork. Responsible for making sure staff completes assignments. I had additional duties as directed by the Program Supervisor. Show less