Heather O'Neill, CPRW

Content Strategy Manager at BOLD
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco, California, United States, US

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Experience

    • Puerto Rico
    • Software Development
    • 700 & Above Employee
    • Content Strategy Manager
      • 2018 - Present

      San Francisco, California, United States Writing & storytelling: Career marketing writer with 15+ years of experience using storytelling to craft marketing copy. More than 7 years of instilling creativity into tech SEO writing on topics including the workforce, compensation, HR and the job search. Proven ability to develop, write and edit blogs, thought leadership content and web content that distill complex concepts into simple terms and create a brand voice that resonates with users. Content strategy: Develop and lead… Show more Writing & storytelling: Career marketing writer with 15+ years of experience using storytelling to craft marketing copy. More than 7 years of instilling creativity into tech SEO writing on topics including the workforce, compensation, HR and the job search. Proven ability to develop, write and edit blogs, thought leadership content and web content that distill complex concepts into simple terms and create a brand voice that resonates with users. Content strategy: Develop and lead execution of content strategy for lifecycle campaigns to increase brand awareness and to educate consumers on new features and products. Project management: Execute content projects from content kickoffs through review of finished work. Collaborate with internal stakeholders and outside agencies to deliver content on time and on budget. Deadline-driven with excellent time management skills. Creative execution: Experience creating high-quality content in a variety of formats, including landing pages, ebooks, blogs, emails, long- and short-form articles, in-app messaging, infographics, social media campaigns, presentations and web copy that distill complex concepts into simple terms. Research & data analysis: Conduct competitive analysis and perform keyword research. Identify trends and analyze data to make strategic content decisions for new landing pages and articles and regular content updates. Continuously examine and test content for effective engagement.

    • Senior Content Writer
      • 2016 - 2018

      Drafted editorial and SEO copy for BOLD’s brands, including LiveCareer, MyPerfectResume, Résumé-Now, and Hloom, as well as white papers, mobile app copy, and executive communications for B2B and B2C audiences. Partnered with content and SEO teams to conceptualize articles, graphics, eBooks, blog posts, and other ideas. Interviewed thought leaders, authors, researchers, scholars, and politicians regarding state of the workforce. Conducted data analysis to inform and develop subject matter that… Show more Drafted editorial and SEO copy for BOLD’s brands, including LiveCareer, MyPerfectResume, Résumé-Now, and Hloom, as well as white papers, mobile app copy, and executive communications for B2B and B2C audiences. Partnered with content and SEO teams to conceptualize articles, graphics, eBooks, blog posts, and other ideas. Interviewed thought leaders, authors, researchers, scholars, and politicians regarding state of the workforce. Conducted data analysis to inform and develop subject matter that resonated with BOLD’s audience. Oversaw and edited work of staff and freelance writers.

    • Self-Employed Content Writer
      • 2008 - 2020

      Developed copy for clients, including eLoan, Amazon, Yahoo!, Restoration Hardware, JCCSF, CHEFS Catalog, Travelsmith, New World Home, Jumpstart Automotive Media, ecofabulous, ecomii, Nerve.com, Workforce Magazine, SPLIT Quarterly, Parenting, Alternative Medicine, Marin Magazine, Greenwich Magazine, The [Stamford] Advocate.

    • Communications Manager
      • 2015 - 2016

      Led creation and content updates for CENIC’s internal and external websites. Developed customized content to appeal to target audiences. Worked with CEO and communications director on original interactive content ideas, blog posts, and short- and long-term stories, videos, and infographics applied across channels. Edited subject matter created by CEO, academics, and other writers aligned with organization’s style, voice, tone, and quality standards.

    • Communications Manager
      • 2012 - 2015

      Developed company’s marketing and communication department, including branding, redesigning press releases, introducing weekly newsletter, and launching social media strategy, resulting in increased enrollment in educational offerings and event attendance.

    • Editor-in-Chief
      • 2009 - 2012

    • United States
    • Writing and Editing
    • 1 - 100 Employee
    • Online Copy Editor
      • 2003 - 2008

    • Managing Editor
      • 2003 - 2004

    • Lifestyles Editor
      • 2002 - 2003

    • Associate Editor
      • 2000 - 2002

Education

  • California College of the Arts
    Master of Fine Arts - MFA, Creative Writing
  • Gettysburg College
    Bachelor of Arts - BA, Political Science
  • University of Maryland, Baltimore (UMB)
    Journalism Fellowship in Child and Family Studies

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