Heather Nolan

Sr Vice President of Product Growth at Bestpass
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Contact Information
us****@****om
(386) 825-5501
Location
Albany, New York, United States, US
Skills

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Credentials

  • Pragmatic Marketing Certified - Level Five (PMC-V)
    Pragmatic Marketing

Experience

  • Bestpass
    • United States
    • Truck Transportation
    • 100 - 200 Employee
    • Sr Vice President of Product Growth
      • Jan 2019 - Present

    • Sr Vice President, Products & Strategy
      • Jan 2018 - Jan 2019

      Responsible for building and executing the product vision through determining customer needs for existing products, defining and monitoring the development of new products and being the primary evangelist for all solutions. Product oversight includes all aspects of the business from features, technology, revenue, cost, implementation, deployment, service, maintenance, market need, overall consistency, quality and customer satisfaction.

    • Vice President of Product and Technology
      • Jan 2016 - Jan 2018

      Responsible for product vision, execution and delivery ensuring our expanded product offerings met business and market needs and maintained our high level of customer satisfaction both internally and externally.

    • Vice President of Product and Service
      • Sep 2014 - Dec 2015

      Responsible for product vision, execution and delivery as well as Customer Service and Partner Operations. Cross company oversight enforced a deep understanding of our Customer Service and Operational needs helping to guide improved internal product development.

    • Development Manager/Senior System Architect
      • Sep 2011 - Sep 2014

      Oversight of all product development and execution including setting technical guidelines of system design and implementation.

    • Senior System Architect
      • Nov 2009 - Sep 2011

      Sole developer of in-house custom developed CRM and Billing system which supports all daily customer operations.

  • Transfinder
    • United States
    • Software Development
    • 100 - 200 Employee
    • Senior Systems Architect
      • Oct 2006 - Oct 2009

  • Prime Care Physicians
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Development Manager
      • Jun 2004 - Oct 2006

      Managing in house development staff responsible for a custom written EMR. Managing in house development staff responsible for a custom written EMR.

  • Transfinder
    • United States
    • Software Development
    • 100 - 200 Employee
    • Senior Software Analyst
      • Jun 2000 - Apr 2003

  • CommSoft
    • Telecommunications
    • 1 - 100 Employee
    • Senior Software Developer
      • Jun 1995 - Jun 2000

  • Laboratory Microsystems
    • Consultant/Programmer
      • Oct 1994 - May 1995

      Consultant responsible for developing a reporting system and training how to write custom reports. Consultant responsible for developing a reporting system and training how to write custom reports.

  • GE Power Systems
    • Schenectady, NY
    • Software Developer
      • Jun 1993 - Sep 1994

  • Stochos Inc
    • United States
    • Software Development
    • Software Developer
      • Sep 1991 - Jun 1993

      Software developer for Quality Management systems. Primary position was contract work at GE Power Systems. Software developer for Quality Management systems. Primary position was contract work at GE Power Systems.

Education

  • State University of New York College at Oneonta
    Bachelor’s Degree, Statistics and Computer Science
    1987 - 1991
  • Bethlehem High School, Bethlehem NY
    High School
    1983 - 1987

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