Heather Nelson
Staff Coordinator at American Baptist Homes of the Midwest - Elm Crest- Claim this Profile
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English -
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Bio
Experience
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Elm Crest Senior Living Community
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Staff Coordinator
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Dec 2013 - Present
I take a not-so-great nursing schedule... scramble in all of the call-offs, staff turn-over issues, and other hurdles of the day.. add my blood/sweat/tears and Voila! I present a schedule that meets census and then I go home. It's kind of like magic.Love'n it! Coordinate and recruit health care staff for upcoming shifts * Manage PTO requests for Nursing Department * Schedule temporary workers * Maintain master template, update HR with future hiring needs * Guide new hires through orientation, create schedules Show less
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Bank of the West
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United States
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Banking
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700 & Above Employee
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Customer Service Representative
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Nov 2012 - Dec 2013
Educated customers about bank products and services * Achieved referral and sales goals through telephone and lobby sales * Performed drawer and branch counts, managed sales initiated/closed stats * Created professional letters of apology, thanks, condolences, etc. for branch use * Volunteered for community involvement representing employer Educated customers about bank products and services * Achieved referral and sales goals through telephone and lobby sales * Performed drawer and branch counts, managed sales initiated/closed stats * Created professional letters of apology, thanks, condolences, etc. for branch use * Volunteered for community involvement representing employer
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Hy-Vee, Inc.
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Retail
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700 & Above Employee
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Cook/Cashier
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Nov 2009 - Nov 2012
Followed corporate recipes, waited on customers * Ordered supplies, cleaned department, organized supply areas * Operated POS register with scanner and LU codes Followed corporate recipes, waited on customers * Ordered supplies, cleaned department, organized supply areas * Operated POS register with scanner and LU codes
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Education
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AHST
High School, General