Experience

Pinnacle Employee Services

• United States
• Human Resources Services
• 1 - 100 Employee

• Executive Assistance

  • Feb 2022 - Present

  • Perform personal assistant responsibilities for executive, including household administrative tasks, travel arrangements, and appointments • Use extensive personal network and resources to procure difficult-to-find products, make last-minute arrangements and appointments, and forge pathways around logistical obstacles • Support executives with projects, data tracking, and administrative tasks • Coordinate joint calendar, itineraries, and meetings for multiple members of executive team • Digitize and organize files to maintain and keep them updated for audit readiness • Negotiated favorable terms and pricing agreements with a 4K+ annual savings • Created detailed copy for technical documents used in training • Converted paper contracts to digital fillable forms to facilitate ease of completion by clients



Dunford Painting / Valley Apartment Management

• Executive and Administrative Assistant

  • Sep 2008 - Feb 2022

  • Maximized the executive’s time by reading, researching, and routing correspondence; drafting documents; determining priorities; initiating phone calls; and serving as gatekeeper for incoming requests • Performed simultaneous roles for residential/commercial painting company and affiliated apartment property • Effectively managed business and personal calendars, including large group travel arrangements, executive’s family vacations, personal errands, and other needs as identified • Managed payroll and human resources; submitted employee hours to payroll vendor; coordinated health insurance for employees; and handled unemployment, general liability, and workers’ comp insurance • Handled confidential material and information with necessary discretion • Performed property manager duties for 67 residential rental units with month-to-month terms • Kept turnover rates low through clear communication of terms and consistent enforcement of property rules • Minimized vacancy and facilitated same-month turnover • Improved office efficiency by implementing a filing system to effectively organize and maintain confidential files containing proprietary and personal data • Coordinated schedules of three crews, customers, and owner • Improved correspondence with customers to strengthen relations, resulting in better retention and new clients, increasing volume by 15% • Developed relationships with tenants to reduce the rate of turnover and anticipate upcoming openings to reduce vacancies