Heather Middleton
Client Support at Trellis Society- Claim this Profile
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Credentials
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The Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans (TCPS 2)
Government of CanadaAug, 2023- Sep, 2024 -
FOIP (Freedom of Information & Protection of Privacy), IT Literacy, and Cyber Security Certificate
Trellis SocietyJul, 2023- Sep, 2024 -
Reportable Incidents & Risk Management Training Certificate
Trellis SocietyJul, 2023- Sep, 2024 -
Trauma Informed Practice Certification
Alberta Health ServicesJul, 2023- Sep, 2024 -
WHMIS Certificate
Trellis SocietyJul, 2023- Sep, 2024 -
Workplace Abuse, Harassment, & Bullying Certificate
Trellis SocietyJul, 2023- Sep, 2024 -
2SLGBTQIA+ Training
Centre for SexualitySep, 2021- Sep, 2024 -
CPR/AED/First Aid
Canadian Red CrossJul, 2023- Sep, 2024 -
Medication Administration Certificate
Trellis SocietyJul, 2023- Sep, 2024 -
Universal Precautions Certificate
Trellis SocietyJul, 2023- Sep, 2024 -
Opioid Response and Narcan/Naloxone Administration Certificate
Trellis SocietyJul, 2023- Sep, 2024
Experience
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Trellis Society
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Canada
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Civic and Social Organizations
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100 - 200 Employee
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Client Support
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Jul 2023 - Present
Provide support to women who are experiencing chronic homelessness. Provide support to women who are experiencing chronic homelessness.
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Zebra Child & Youth Advocacy Centre
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Canada
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Individual and Family Services
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1 - 100 Employee
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Crisis Response
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Aug 2021 - Sep 2022
Work directly with the EPS Child at Risk Response Team (CARRT) to assist children who are in need of immediate intervention.
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Center Coordinator
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Apr 2022 - Aug 2022
Selected to cover this role temporarily. • Organize and manage daily centre operations.• Support and supervise frontline staff and volunteers.• Build connections and coordinate with a multidisciplinary team to ensure families receive comprehensive care.
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Child and Family Advocate
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Jun 2021 - Apr 2022
• Provide families with support, updates, information, resources, and referrals, and ensure the child’s needs remain the top priority.• De-escalate emotionally charged situations and confrontations in an empathetic manner.• Provide training, support, and supervision to new staff and volunteers.
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The Babe Cave
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Canada
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1 - 100 Employee
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Lash Artist
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Nov 2017 - Sep 2020
• Cultivated a thriving business base built on a reputation for expert artistry, exceptional customer service, and knowledge of products, tools and “tricks of the trade.” • Cultivated a thriving business base built on a reputation for expert artistry, exceptional customer service, and knowledge of products, tools and “tricks of the trade.”
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Wild at Art Studio
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Hong Kong
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Education
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1 - 100 Employee
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Company Owner & Head Instructor
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Mar 2017 - Sep 2020
• Developed, supported, and involved students in their creative talent by guiding them through technique and practice and encouraging them to experiment, self-express, build confidence in their abilities, and develop their own individual, artistic style. • Developed, supported, and involved students in their creative talent by guiding them through technique and practice and encouraging them to experiment, self-express, build confidence in their abilities, and develop their own individual, artistic style.
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Mercer Tavern
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Canada
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Food and Beverage Services
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Bar Manager
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Jan 2018 - Sep 2019
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Bartender
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Jan 2015 - Sep 2019
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VCA Canada Guardian Veterinary Centre
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Canada
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Research Services
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1 - 100 Employee
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Client Care
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Nov 2013 - Oct 2014
• Responsible for quickly assessing and triaging each emergency patient and effectively communicating the severity of each case to the medical staff. • Effectively and empathetically interact and communicate with emotionally distressed clients. • Assist clients with consent, admittance, and euthanasia forms and provided emotional support during euthanasia procedures. • Responsible for quickly assessing and triaging each emergency patient and effectively communicating the severity of each case to the medical staff. • Effectively and empathetically interact and communicate with emotionally distressed clients. • Assist clients with consent, admittance, and euthanasia forms and provided emotional support during euthanasia procedures.
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Education
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MacEwan University
Bachelor of Arts - BA, 4.0