Heather McClure
Manager, Strategic & Enterprise CS at Gong- Claim this Profile
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Bio
Ariell Heacox
I worked with her when my employer was a client of her employer. She was always responsive to our questions and suggestions. As I was the resource person for the database at my organization, she and I worked together to develop my company’s engagement strategy, new processes, and training materials. She has a great way of synthesizing complex problems and offering workable solutions. She is committed to her stakeholders and has a positive, upbeat attitude. A wonderful person to work with!
Ariell Heacox
I worked with her when my employer was a client of her employer. She was always responsive to our questions and suggestions. As I was the resource person for the database at my organization, she and I worked together to develop my company’s engagement strategy, new processes, and training materials. She has a great way of synthesizing complex problems and offering workable solutions. She is committed to her stakeholders and has a positive, upbeat attitude. A wonderful person to work with!
Ariell Heacox
I worked with her when my employer was a client of her employer. She was always responsive to our questions and suggestions. As I was the resource person for the database at my organization, she and I worked together to develop my company’s engagement strategy, new processes, and training materials. She has a great way of synthesizing complex problems and offering workable solutions. She is committed to her stakeholders and has a positive, upbeat attitude. A wonderful person to work with!
Ariell Heacox
I worked with her when my employer was a client of her employer. She was always responsive to our questions and suggestions. As I was the resource person for the database at my organization, she and I worked together to develop my company’s engagement strategy, new processes, and training materials. She has a great way of synthesizing complex problems and offering workable solutions. She is committed to her stakeholders and has a positive, upbeat attitude. A wonderful person to work with!
Experience
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Gong
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United States
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Software Development
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700 & Above Employee
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Manager, Strategic & Enterprise CS
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Mar 2023 - Present
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Manager, Customer Success Mid Market
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Jun 2021 - Mar 2023
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Senior Customer Success Manager
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Feb 2021 - Jun 2021
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Customer Success Manager
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Mar 2019 - Feb 2021
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Copper Inc.
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IT Services and IT Consulting
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Customer Success Manager
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Nov 2015 - Feb 2019
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Equinox Fitness
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United States
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Manager
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Aug 2012 - Nov 2015
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Kohler Co.
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United States
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Manufacturing
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700 & Above Employee
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Supervisor, Customer Service
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Jun 2007 - Aug 2012
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Operations Manager
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Aug 2005 - Jun 2007
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Heart of Los Angeles (HOLA)
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Program Manager and Outreach Coordinator
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Jan 2004 - Apr 2005
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Volunteer
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Jun 2003 - Sep 2003
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Education
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1999 - 2003
Claremont McKenna College
BA -
Mercer Island High School
Community
