Heather Master, MHA

Director Strategic Sourcing - Perioperative at Advantus Health Partners
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Contact Information
Location
Nashville, Tennessee, United States, US
Languages
  • English -

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Brett Dougherty

Working with Heather Master has been a rewarding experience for me. She is detail oriented, hardworking, passionate and ambitious. She is professional, fair and has the ability to make bold decisions. She is able to delegate and work with people in order to achieve a common goal. Her proficiency and intelligence make Heather an asset to any organization.

Mary Holley

I have know Heather since she was about 11 yrs. old. She is a remarkable young lady. When she sets her mind on a goal, she achieves that goal. I have watched her overcome amazing obstacles in her life . She is a terrific young lady.

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Credentials

  • HCA Leadership Institute Academy
    HCA Healthcare
    Jan, 2022
    - Sep, 2024
  • Master of Negotiations Certificate
    Association for Health Care Resource & Materials Management (AHRMM)
    Mar, 2018
    - Sep, 2024
  • Clinical Value Analysis Healthcare Professional
    Association of Healthcare Value Analysis Professionals (AHVAP)
    Aug, 2017
    - Sep, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Director Strategic Sourcing - Perioperative
      • Sep 2022 - Present
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Director, Contracts Capital Equipment
      • Oct 2019 - Sep 2022

      Oversight of a variety of high-level contract categories that value totals over 350 Million in spend for the Capital Equipment Services Team, in areas of Surgery, Laboratory, Nursing, Radiology and Respiratory. Successfully lead countless strategic negotiations that has help align the operational goals of the GPO's membership. Collaboratively, aligned objectives across diverse teams to ensure of successful completion of projects that aid in the mitigation of risk for GPO members. Oversight of a variety of high-level contract categories that value totals over 350 Million in spend for the Capital Equipment Services Team, in areas of Surgery, Laboratory, Nursing, Radiology and Respiratory. Successfully lead countless strategic negotiations that has help align the operational goals of the GPO's membership. Collaboratively, aligned objectives across diverse teams to ensure of successful completion of projects that aid in the mitigation of risk for GPO members.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Director Non Acute Operations
      • Apr 2018 - Oct 2019

      Lead a group of highly talented individuals and assisted in the development of those individuals; actively participated in the hiring process for employees and the development of development of individuals. Facilitated the development of strategically aligned process flow documents that directly influence the success of the overall business strategy. The development of the business strategies led to optimal performance of the organization. Successful monitoring of monthly operational budgets, while ensuring that the performance goals of the department were achieved. Show less

    • Manager-Custom Contracting
      • Sep 2017 - May 2018

      Personally, participated in the progressive development of the new strategic direction of the organization, gaining more of a foot print in the Alternative Care Market place. Facilitated the mentoring of employees in contract terminology, negotiations techniques and strategies, analytics and contract design, as well as, other professional growth and development strategies of those individuals. Established and maintained relationships with key stakeholders, allowing for increased collaboration to ensure that the team maintains the strategic direction and mission of the organization. Successfully managed the contracting process to optimize performance and efficiency of the team; focused on historical spend data, non-contract spend and other key initiative that bring financial value to the organization. Show less

    • Senior Strategic Sourcing Analyst, HPA
      • Jun 2016 - Aug 2017

      Aggressively lead the negotiations of multimillion-dollar contracts; specialized in ensuring that all existing and proposed contract related to Capital, Purchased Clinical Services, and Medical Products meet the members objectives including the specialized clinical performance criteria.Facilitated the training of Junior Sourcing Analyst in contract terminology, negotiations, analysis extraction, and amendment design. Acted as the liaison between members and business partners; led and participated in various service line meetings to improve collaboration with customers, leading to effective management and enhanced revenue. Facilitated data analysis to identify opportunities for expense reduction, and improvement of contract compliance. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Contract Manager, Laboratory Services
      • 2015 - 2016

      Oversight of the Laboratory Contract portfolio including capital purchases and consumable spend (combined value of ≈ $10M). Facilitated negotiations that were able to capture over a million in annual savings for the Health System. Manage value weekly contract updates to item master to ensure laboratory receives all requested products. Liaised with key stakeholders at department, legal, and administrative levels through all steps of contract approval process.Execute all assigned purchase requirements over $25K (blanket orders, service agreements, capital equipment). Show less

    • Purchasing Manager
      • 2014 - May 2015

      Directed the daily workflow, process, and accountability of purchasing staff (15 talented individuals); ensured compliance with all departmental policies. Ensured all department purchases were accurate and created in accordance to UPHS standards (before approving for processing). Responsible for the hiring, developed, staff evaluations and discipline as necessary. Successfully enhanced the productivity reports to improve visibility of purchasing team’s daily activities.

    • Contract Administrator
      • 2012 - Apr 2014

      Administered projects and contract renewals; developed purchase agreements for equipment, services, and supplies. Negotiation of contracts and executed purchase requirements over $25K (supply contracts, service agreements, capital equipment purchases). Successfully, achieved $100k in savings through successful negotiation of contracts and capital purchases.

    • Armed Forces
    • 700 & Above Employee
    • Medical Technician, Communciations, and Search & Rescue Operations
      • Jan 2002 - Jan 2008

      Search and Rescue gear custodian Communications Specialist, Emergency Medical Technician, and Law Enforcement. Communications specialist: answering a high volume of life and death phone calls. Multitasking: While working search and rescue missions, dispatched countless assets at a moment’s notice. Exemplary organizational skills were required to maintain the search and rescue gear for the entire twenty-man unit. Collaboration with diverse groups: Fellow Coast Guardsmen, Law Enforcement personnel, Rescue teams, Fire Department and many more Planned a pre-season search and rescue party that allowed the various agencies to mingle and discuss past and future events. Triaged medical situations and developed a new emergency medical training program. Excelled in the proper documentation of Search and Rescue cases; as well as, Law Enforcement cases. Facilities management and financial management of Coast Guard Moral cabins. Developed a new online program for reserving the Coast Guard Moral cabins. Show less

Education

  • University of Arizona Global Campus
    Master's of Healthcare Administration Management, Healthcare Management
  • Excelsior College
    Bachelor's of Science, Health Services/Allied Health/Health Sciences, General
  • DeVry University
    Associate of Arts (A.A.), Health Information/Medical Records Technology/Technician
  • Hollister High School

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