Experience

Medical Center Health System

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• OP Therapy Office Manager

  • Jan 2022 - Present

  · Maintains Time and Attendance system for PM&R Division staff and records all payroll data and attendance logs· Creates departmental personnel files for each employee within the Division· Onboard new employees to our Division· Assists in orienting new employees to our minimal lift equipment· Organize meetings and events for our Division · Assist with maintaining/scheduling employees yearly CPR check-offs and employee evaluations· Acts as a liaison between the patient, hospital personnel and therapy department* Reviews compliance per Medicare guidelines

• PM&R Coordinator

  • Nov 2018 - Jan 2022

  · Maintains Time and Attendance system for PM&R Division staff and records all payroll data and attendance logs· Creates departmental personnel files for each employee within the Division· Onboard new employees to our Division· Assists in orienting new employees to our minimal lift equipment· Organize meetings and events for our Division including our Divisional Director and five (5) Managers· Assist with maintaining/scheduling employees yearly CPR check-offs and employee evaluations· Acts as a liaison between the patient, hospital personnel and therapy department

• Department Secretary

  • Mar 2013 - Nov 2018

  Maintains Time and Attendance system for PM&R therapy staff and records all payroll data and attendance logs· Assists in the ordering of patient supplies, minor equipment, and responsible for the maintenance of departmental stock items· Assists Divisional Director in preparation of necessary reports· Ensure vendor payments are current during end of month processes· Obtains purchase orders/vendor invoices and completes check requests as needed· Maintains Policy Manager for PM&R Department and updates changes to existing policies and/or creates new policies with Divisional Director· Creates departmental personnel files for each employee, ensuring new employees receive departmental orientation packet, badge, and understands the method used to record time worked· Keeps up with and schedules appointments for the Divisional Director· Maintains departmental files of purchase orders, letters, memos, time sheets, attendance records, departmental statistics, etc.· Acts as a liaison between the patient, billing department and the payer to enhance account receivables performance, resolve outstanding issues and/or patient concerns· Schedules all appointments for 10 therapists with daily evaluations and treatment

• Third Party Claims Specialist

  • Jan 2012 - Mar 2013

  Review Workers’ Compensation admissions, outpatients, emergency room patients daily· Contact insurance companies, employers, and/or patients to verify employment, compensability, date of injury or any other pertinent information needed to submit bill accurately· Start the pre-authorization process per TWCC guidelines, log and maintains records· Ensure specific information required by TWCC guidelines for timely reimbursement is present on claim form at time of submission· Post adjustments to patient accounts based upon Explanation of Benefits· Assist patients and employers calling or coming into to the business office with questions regarding their Workers’ Compensation claims

• Admitting Financial Counselor/Registrar

  • Apr 2009 - May 2011

  Review referrals and follow up on patient accounting system requiring benefit verification· Review employee admission and determine eligibility· Receive incoming calls from physician offices and insurance companies requesting patient information· Accurate and timely data entry into patients accounting system· Solely responsible for inpatient rehab admissions, certification and benefit verification· Responsible for training of MCH Tele-Tracking requirements and responsibilities· Effectively explain intake paperwork, obtain required signatures, and assemble documents· Advise patients of their financial responsibility and accepts payments to patient’s liability· Coordinate room assignments with Bed management staff



Wilson Supply Company

• United States
• Oil and Gas
• 1 - 100 Employee

• Manager of Operations

  • Jun 2007 - Feb 2009

  Lowered branch inventory level by maintaining levels that meet or exceed company guidelines· Assist in the inside sales responsibilities in regards to fulfillment and proper execution· Provide training to all employees on internal requirements and responsibilities· Improve productivity and lowered overtime by promoting and maintaining a work environment that is conductive to productivity, customer service and professionalism· Ensure process & Sarbanes-Oxley compliance· Solely responsible for the entering of payroll hours into computer and maintaining payroll records· Solely responsible for maintaining and implementing Lean Six Sigma

• Senior Operations Clerk/Sales Assistant I

  • May 2004 - Jun 2007

  Assist in the Operations Manager responsibilities in regards to fulfillment and proper execution· Processed purchase orders and sales orders from vendors or Houston office· Prepared and distributed ongoing interim and monthly reports· Solely responsible for the entering of payroll hours into computer and maintaining records· Personally responsible for handling five of our largest accounts· Ensure process & Sarbanes-Oxley compliance· Provide training to all employees on internal requirements and responsibilities



PUBLIC SAFETY AND CORRECTIONS, LOUISIANA DEPARTMENT OF

• United States
• Law Enforcement
• 1 - 100 Employee

• Chief Clerk II

  • Aug 2001 - Mar 2004

  Type and revise investigations, technical, and legal correspondences· Enter statistical information and data into computer· Maintain and up-date records, prepare correspondences and investigations to be mailed.· Enter and distribute incoming correspondences and investigations.· Request criminal history and Driver License Checks from all fifty (50) states.· Answer telephone, take messages, book appointments, receive and route visitors, file records Type and revise investigations, technical, and legal correspondences· Enter statistical information and data into computer· Maintain and up-date records, prepare correspondences and investigations to be mailed.· Enter and distribute incoming correspondences and investigations.· Request criminal history and Driver License Checks from all fifty (50) states.· Answer telephone, take messages, book appointments, receive and route visitors, file records