Heather Tek

Service Desk Administrator II at Guardant Health
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Contact Information
us****@****om
(386) 825-5501
Location
San Diego Metropolitan Area
Languages
  • English Native or bilingual proficiency
  • Cantonese Native or bilingual proficiency
  • Mandarin Limited working proficiency

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Bio

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Credentials

  • Product Management Foundations
    Lynda.com
    Dec, 2017
    - Nov, 2024

Experience

  • Guardant Health
    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Service Desk Administrator II
      • Apr 2022 - Present

  • Rakuten Medical
    • United States
    • Biotechnology
    • 1 - 100 Employee
    • IT Support Technician
      • Sep 2019 - Jan 2022

  • Genentech
    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Information Technology-Associate System Specialist Intern
      • Jun 2018 - Jun 2019

  • ProspectWise
    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Technology Consultant
      • Oct 2017 - Mar 2018

      Establishing a strong client relationship through prior consulting research of business owner and sympathizing their personal goals to capture issues regarding their marketing needs. Providing technical support and consultation of proprietary software and social media. Equip business owners with the knowledge to make informed marketing decisions utilizing Facebook Deep dive into Google's platform utilizing reviews and business insights First consultant that successfully converted proprietary software and social media package to clients Show less

  • SWCH, LLC
    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Web Developer Internship
      • Jun 2017 - Aug 2017

      Developed web applications running React.js, Node.js, and MongoDB Worked in a team creating features including reviews, affiliates program, and mass discount system Worked with the product owner to capture requirements for new and existing features Developed prototypes for the UI, gathered feedback on prototypes and implemented final product Developed web applications running React.js, Node.js, and MongoDB Worked in a team creating features including reviews, affiliates program, and mass discount system Worked with the product owner to capture requirements for new and existing features Developed prototypes for the UI, gathered feedback on prototypes and implemented final product

Education

  • California State Polytechnic University-Pomona
    Bachelor of Science - BS, Computer Information Systems
    2015 - 2018

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