Heather Looney

Operations Manager at Express Employment Professionals - Wichita Falls, TX
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Contact Information
us****@****om
(386) 825-5501
Location
Wichita Falls, Texas, United States, US
Languages
  • English -

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5.0

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James Logue, CSP

Heather has a true servants heart and she leads by example with her team by modeling the way to show them what success looks like. Heather is always open to help others in the business outside of her office and is always a leader you can go to and get help. Heather has grown and developed as a leader in her business through the leadership training that Express Employment Professionals provides managers. Heather has been a tremendous support to modeling "the Express way" with all aspects of sales, service, and recruiting initiatives that Express Employment Professionals roles out to the field. Heather is a true blessing and assed to have in the Express organization.

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Credentials

  • Coaching and Developing Employees (2019)
    LinkedIn
    Aug, 2023
    - Nov, 2024
  • Diversity, Inclusion, and Belonging
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Human Resources: Managing Employee Problems
    LinkedIn
    May, 2021
    - Nov, 2024

Experience

    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • Operations Manager
      • Jul 2023 - Present

    • Office Manager
      • Jul 2021 - Jul 2023

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Administrative Staffing Consultant
      • Jul 2016 - Jul 2021

      Responsible for recruiting companies that would benefit from our services • Responsible for gathering all documents from applicants to verify education and perform background checks • Pre-test and interview applicants • Enter in the computer system all documented information associated with application process • Assist with job order entry • Work with general manager in communicating accountability measures, i.e., goals, projections, results and scorecards • Coordinate with general manager supply and ordering of ad specialties • Interview applicants • Search through applicants data to fill our clients staffing needs • Assist with deliveries, events and client support • Provide backup support for Office Coordinator when needed • Help with on-call rotation • Assist with answering telephones • Perform other duties as assigned Show less

  • Home Instead Senior Care
    • Wichita Falls, TX
    • Recruiting & Enrichment Coordinator
      • Feb 2014 - Dec 2015

      Responsible for Caregiver Recruitment and Retention for future and existing caregivers to ensure compliance with Federal and State Laws and Regulations. Training Classes such as Alzheimer's, Diabetes and Hospice. Assisted the owner with payroll, billing, completing invoices and overseeing general office operations Responsible for Caregiver Recruitment and Retention for future and existing caregivers to ensure compliance with Federal and State Laws and Regulations. Training Classes such as Alzheimer's, Diabetes and Hospice. Assisted the owner with payroll, billing, completing invoices and overseeing general office operations

  • Texoma ACO
    • Wichita Falls, TX
    • Office Manager
      • Jan 2013 - Jan 2015

      Responsible for coordinating the health and wellness for the patients of the ACO, to make sure they were offered and provided the proper level of care according to Physicians orders, such as disease management programs and monitoring that the their daily ADL's were being met such as bathing, dressing, grooming. Oversaw the outcome of 3 other care coordinators within the ACO and to ensure clients' needs were being met. Responsible for CEO/CFO and Care Coordinator Director Calendar scheduling appointments and took minutes in all ACO Board Meetings making sure we were being compliant with Federal and State laws Show less

Education

  • Tarleton State University
    Bachelor’s Degree, Human Resources Management/Personnel Administration, General
    2020 - 2022
  • Tarrant County College
    Associate’s Degree, Associate of Applied Science in Business Management
    2018 - 2020
  • Tarrant County College
    Associate’s Degree, Psychology
    2018 - 2020

Community

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