Director, Property Management

• Jul 2019 - Present

Senior Property Manager

• Dec 2006 - Jul 2019

Senior Property Manager for BLN Office Park – 336,294 rsf. Responsible for the overall operation and management of facility. Specific responsibilities include annual budgeting, monthly financing reporting, invoice processing, staff supervision, contractor management, service contract negotiation and administration, establish and implement CAM reconciliations, manage certificates of insurance, capital improvements, construction and general facility maintenance coordination. Primary point of contact for both internal and external customer communications and ensuring the customer objectives are attained.

Maintenance Coordinator

• 2005 - 2006

Maintenance Coordinator for Gaughan Companies. Provide maintenance coordination to 25 residential properties and 20 commercial properties. Responsible for initiating, tracking and closing of work orders daily using Yardi, scheduling of daily work orders by coordinating with property managers on work loads and priority, analyze work order history noting trends and performance, supervision of maintenance staff, maintain fleet of company owned vehicles, invoice tenants and residents on billable charges, approval of all maintenance generated receipts, conduct vendor work order billing with accounting, order and bill back supplies to the properties, provide bi-weekly summaries of work performed by each maintenance technician and implement a preventative maintenance program for all properties.

Assistant Property Manager

• 2000 - 2005

Assistant Property Manager for Wells Fargo Place (aka Minnesota World Trade Center) 634,895 rsf. Provide administrative support and assistance to the General Manager. Responsible for maintaining an effective cleaning program and security system for the building, the tenants and the property, supervision of all contractors performing work under maintenance or service contracts, soliciting and evaluating proposals for various repair and maintenance projects, coding invoices, ordering building signage, overall control procedures for card access system, assistance with monthly reports and annual budgets, coordinating semi-annual facility manager meetings and the interaction with the building’s maintenance and engineering staff ensuring tenants are receiving quality service.

Operations Coordinator

• 1997 - 2000

Operations Assistant for the Minnesota World Trade Center, North Central Life Tower and Town Square buildings, over 1 million rsf. Provide administrative support to the General Manager and Director of Operations. Responsible for handling tenant trouble calls, delegating trouble calls to maintenance and engineering staff, ordering tenant and building signage, programming access cards, organizing tenant move-ins, coding invoices for payment, and updating of emergency contact lists as well as specific tenant contacts.

Administrative Assistant

• 1995 - 2000

Property Management Administrative Secretary/Receptionist for two Leasing Brokers, Property Manager, and an Assistant Property Manager. Responsible for answering phones, typing of various documents, dealing with tenant calls and emergencies, updating list of tenants, assist in organizing tenant events, distribute mail, code operating expense invoices, and run errands when necessary.

Administrative Assistant

• 1995 - 2000

Property Management Administrative Secretary/Receptionist for two Leasing Brokers, Property Manager, and an Assistant Property Manager. Responsible for answering phones, typing of various documents, dealing with tenant calls and emergencies, updating list of tenants, assist in organizing tenant events, distribute mail, code operating expense invoices, and run errands when necessary.