Heather Lenz
Founder + CEO at Sangfroid Strategy- Claim this Profile
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Spanish Limited working proficiency
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Bio
J.P. Graulty
I had the privilege of working closely with Heather Lenz to develop a dynamic, new strategic plan to guide the Community Innovation Network for the next 3 years, as she transitioned to full-time consulting. Heather led a process that was energizing, and engaged all of our key stakeholders. We now have a newly articulated Vision, Mission, and Core Values, and an ambitious and achievable implementation plan for the next 3 years. I look forward to future opportunities to work with Heather, and she has my highest recommendation.
Peter Debelak
I have worked with Sangfroid Strategy in numerous capacities, and unreservedly would do so again. Together, we created a curriculum for professional development in the context of hands-on project-based learning in a woodshop. Heather brought a deep knowledge of developing corporate behavior and culture, as well as design-thinking (not to mention a voracious curiosity for making!). Moreso, she operates with a creative adaptiveness to consider the novel format, identify its unique potential, and to then re-develop models to reflect the power of the environment and to cater the program specifically to the context. What she brings to the table is extensive and dynamic. But it is her keen insights and responsiveness to the present environment that truly differentiates her approach. We also hired Sangfroid when we were embarking on a large community art project, that aimed to involve 100 community members from a cross-section of the city. In order to ensure that the resultant participants reflected this true cross-section, we engaged Sangfoid to map out and oversee a process that was inclusive and actively pursuing equity. Her experience enabled her to provide a thoughtful plan and approach. Her deep and diverse network from years of experience enabled robust participation. Her attention to detail enabled a fluid process. Her grace and participant-centered approach enabled a truly community-involved result.
J.P. Graulty
I had the privilege of working closely with Heather Lenz to develop a dynamic, new strategic plan to guide the Community Innovation Network for the next 3 years, as she transitioned to full-time consulting. Heather led a process that was energizing, and engaged all of our key stakeholders. We now have a newly articulated Vision, Mission, and Core Values, and an ambitious and achievable implementation plan for the next 3 years. I look forward to future opportunities to work with Heather, and she has my highest recommendation.
Peter Debelak
I have worked with Sangfroid Strategy in numerous capacities, and unreservedly would do so again. Together, we created a curriculum for professional development in the context of hands-on project-based learning in a woodshop. Heather brought a deep knowledge of developing corporate behavior and culture, as well as design-thinking (not to mention a voracious curiosity for making!). Moreso, she operates with a creative adaptiveness to consider the novel format, identify its unique potential, and to then re-develop models to reflect the power of the environment and to cater the program specifically to the context. What she brings to the table is extensive and dynamic. But it is her keen insights and responsiveness to the present environment that truly differentiates her approach. We also hired Sangfroid when we were embarking on a large community art project, that aimed to involve 100 community members from a cross-section of the city. In order to ensure that the resultant participants reflected this true cross-section, we engaged Sangfoid to map out and oversee a process that was inclusive and actively pursuing equity. Her experience enabled her to provide a thoughtful plan and approach. Her deep and diverse network from years of experience enabled robust participation. Her attention to detail enabled a fluid process. Her grace and participant-centered approach enabled a truly community-involved result.
J.P. Graulty
I had the privilege of working closely with Heather Lenz to develop a dynamic, new strategic plan to guide the Community Innovation Network for the next 3 years, as she transitioned to full-time consulting. Heather led a process that was energizing, and engaged all of our key stakeholders. We now have a newly articulated Vision, Mission, and Core Values, and an ambitious and achievable implementation plan for the next 3 years. I look forward to future opportunities to work with Heather, and she has my highest recommendation.
Peter Debelak
I have worked with Sangfroid Strategy in numerous capacities, and unreservedly would do so again. Together, we created a curriculum for professional development in the context of hands-on project-based learning in a woodshop. Heather brought a deep knowledge of developing corporate behavior and culture, as well as design-thinking (not to mention a voracious curiosity for making!). Moreso, she operates with a creative adaptiveness to consider the novel format, identify its unique potential, and to then re-develop models to reflect the power of the environment and to cater the program specifically to the context. What she brings to the table is extensive and dynamic. But it is her keen insights and responsiveness to the present environment that truly differentiates her approach. We also hired Sangfroid when we were embarking on a large community art project, that aimed to involve 100 community members from a cross-section of the city. In order to ensure that the resultant participants reflected this true cross-section, we engaged Sangfoid to map out and oversee a process that was inclusive and actively pursuing equity. Her experience enabled her to provide a thoughtful plan and approach. Her deep and diverse network from years of experience enabled robust participation. Her attention to detail enabled a fluid process. Her grace and participant-centered approach enabled a truly community-involved result.
J.P. Graulty
I had the privilege of working closely with Heather Lenz to develop a dynamic, new strategic plan to guide the Community Innovation Network for the next 3 years, as she transitioned to full-time consulting. Heather led a process that was energizing, and engaged all of our key stakeholders. We now have a newly articulated Vision, Mission, and Core Values, and an ambitious and achievable implementation plan for the next 3 years. I look forward to future opportunities to work with Heather, and she has my highest recommendation.
Peter Debelak
I have worked with Sangfroid Strategy in numerous capacities, and unreservedly would do so again. Together, we created a curriculum for professional development in the context of hands-on project-based learning in a woodshop. Heather brought a deep knowledge of developing corporate behavior and culture, as well as design-thinking (not to mention a voracious curiosity for making!). Moreso, she operates with a creative adaptiveness to consider the novel format, identify its unique potential, and to then re-develop models to reflect the power of the environment and to cater the program specifically to the context. What she brings to the table is extensive and dynamic. But it is her keen insights and responsiveness to the present environment that truly differentiates her approach. We also hired Sangfroid when we were embarking on a large community art project, that aimed to involve 100 community members from a cross-section of the city. In order to ensure that the resultant participants reflected this true cross-section, we engaged Sangfoid to map out and oversee a process that was inclusive and actively pursuing equity. Her experience enabled her to provide a thoughtful plan and approach. Her deep and diverse network from years of experience enabled robust participation. Her attention to detail enabled a fluid process. Her grace and participant-centered approach enabled a truly community-involved result.
Credentials
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Advanced Facilitation Techniques
UdemyJan, 2020- Nov, 2024 -
Appreciative Inquiry for Social Change
Case Western Reserve UniversityFeb, 2018- Nov, 2024 -
Design Thinking for Strategic Planning
Stanford Social Innovation ReviewJan, 2018- Nov, 2024 -
Asset-Based Community Development
Case Western Reserve UniversityNov, 2017- Nov, 2024 -
Reflective Structured Dialogue
Essential Space PartnersOct, 2017- Nov, 2024 -
Design Thinking for Social Change
Stanford Social Innovation ReviewJan, 2017- Nov, 2024 -
Foundations of Project Management
University of California Urvine (Online)Jan, 2015- Nov, 2024 -
Geographical Information Systems - Level 1
Cleveland State UniversityAug, 2011- Nov, 2024
Experience
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Sangfroid Strategy
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United States
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Strategic Management Services
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1 - 100 Employee
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Founder + CEO
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Sep 2015 - Present
Sangfroid Strategy specializes in Program Development, Evaluation, Improvement and Strategy. Working with local nonprofit organizations and socially responsible businesses, I collaborate with other consultant teams to drive the development of strategies that connect current practice to short- and long-term vision. We're navigators from plan to action; helping organizations map strategies that enhance project efficiency, track progress, and produce timely, quality products that exceed… Show more Sangfroid Strategy specializes in Program Development, Evaluation, Improvement and Strategy. Working with local nonprofit organizations and socially responsible businesses, I collaborate with other consultant teams to drive the development of strategies that connect current practice to short- and long-term vision. We're navigators from plan to action; helping organizations map strategies that enhance project efficiency, track progress, and produce timely, quality products that exceed expectation every time. Customers: The Rock and Roll Hall of Fame & Museum, Cleveland Transformation Alliance, SoulCraft Woodshop, Zygote Press, Motogo, and The City of Lakewood Show less Sangfroid Strategy specializes in Program Development, Evaluation, Improvement and Strategy. Working with local nonprofit organizations and socially responsible businesses, I collaborate with other consultant teams to drive the development of strategies that connect current practice to short- and long-term vision. We're navigators from plan to action; helping organizations map strategies that enhance project efficiency, track progress, and produce timely, quality products that exceed… Show more Sangfroid Strategy specializes in Program Development, Evaluation, Improvement and Strategy. Working with local nonprofit organizations and socially responsible businesses, I collaborate with other consultant teams to drive the development of strategies that connect current practice to short- and long-term vision. We're navigators from plan to action; helping organizations map strategies that enhance project efficiency, track progress, and produce timely, quality products that exceed expectation every time. Customers: The Rock and Roll Hall of Fame & Museum, Cleveland Transformation Alliance, SoulCraft Woodshop, Zygote Press, Motogo, and The City of Lakewood Show less
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Case Western Reserve University
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United States
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Higher Education
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700 & Above Employee
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Adjunct Professor
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Jan 2018 - Present
Program Evaluation and Needs Assessment for students pursuing a Master's in Social Service Administration and/or a Master's in Nonprofit Organizations from the Mandel School of Applied Social Sciences at Case Western Reserve University. Program Evaluation and Needs Assessment for students pursuing a Master's in Social Service Administration and/or a Master's in Nonprofit Organizations from the Mandel School of Applied Social Sciences at Case Western Reserve University.
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Center for Urban Poverty and Community Development, Case Western Reserve University
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Cleveland/Akron, Ohio Area
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Strategy and Operations, Community Innovation Network
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Nov 2016 - Dec 2018
Provide assistance in launching an applied arm of the Center for Urban Poverty and Community Development focused on bridging the divide between institutions and the communities they serve. Provide assistance in launching an applied arm of the Center for Urban Poverty and Community Development focused on bridging the divide between institutions and the communities they serve.
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Advocacy and Communication Solutions, LLC
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Cleveland, Ohio
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Strategist
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Sep 2012 - May 2016
At Advocacy and Communication Solution, LLC (ACS) I specialized in strategic communication, government relations, policy analysis, media relations and strategy development services for national, state and local organizations. Cross-Sector Collaboration: Facilitated 60+ member task force, and 10 subcommittees to develop city-wide implementation plan for universal a preschool expansion program; facilitated strategy development among eight hospital/health center networks, a city government… Show more At Advocacy and Communication Solution, LLC (ACS) I specialized in strategic communication, government relations, policy analysis, media relations and strategy development services for national, state and local organizations. Cross-Sector Collaboration: Facilitated 60+ member task force, and 10 subcommittees to develop city-wide implementation plan for universal a preschool expansion program; facilitated strategy development among eight hospital/health center networks, a city government agency, and a county government agency to reduce infant mortality; facilitated 30+ statewide leaders for strategic direction of statewide quality improvement system; facilitated 25+ statewide leaders to develop strategy to improve early intervention health screenings. Communication Planning: Develop, train, implement and track 10+ communication and media strategy plans for national, state, and local governmental agencies, public-private partnerships, and nonprofit organizations. Database Development/Management: Develop data collection methodology and points to guide tracking contracts and impact related to county youth investment funding; county early childhood investment funding; county workforce funding. Connect data collection points with evidence-based industry best practice outcomes, indicators, and metrics. Organizational Development/Infrastructure: Facilitated strategy sessions among leadership of a county agency and developed recommendations around internal infrastructure, policies and processes, technology, professional development, training, and implementation. Strategy Planning: Develop several strategies for national, state, and local governmental agencies, public-private partnerships, and nonprofit organizations to help guide them from point ‘A’ to point ‘B,’ while navigating a complex political and social landscape and serving vulnerable populations. Show less At Advocacy and Communication Solution, LLC (ACS) I specialized in strategic communication, government relations, policy analysis, media relations and strategy development services for national, state and local organizations. Cross-Sector Collaboration: Facilitated 60+ member task force, and 10 subcommittees to develop city-wide implementation plan for universal a preschool expansion program; facilitated strategy development among eight hospital/health center networks, a city government… Show more At Advocacy and Communication Solution, LLC (ACS) I specialized in strategic communication, government relations, policy analysis, media relations and strategy development services for national, state and local organizations. Cross-Sector Collaboration: Facilitated 60+ member task force, and 10 subcommittees to develop city-wide implementation plan for universal a preschool expansion program; facilitated strategy development among eight hospital/health center networks, a city government agency, and a county government agency to reduce infant mortality; facilitated 30+ statewide leaders for strategic direction of statewide quality improvement system; facilitated 25+ statewide leaders to develop strategy to improve early intervention health screenings. Communication Planning: Develop, train, implement and track 10+ communication and media strategy plans for national, state, and local governmental agencies, public-private partnerships, and nonprofit organizations. Database Development/Management: Develop data collection methodology and points to guide tracking contracts and impact related to county youth investment funding; county early childhood investment funding; county workforce funding. Connect data collection points with evidence-based industry best practice outcomes, indicators, and metrics. Organizational Development/Infrastructure: Facilitated strategy sessions among leadership of a county agency and developed recommendations around internal infrastructure, policies and processes, technology, professional development, training, and implementation. Strategy Planning: Develop several strategies for national, state, and local governmental agencies, public-private partnerships, and nonprofit organizations to help guide them from point ‘A’ to point ‘B,’ while navigating a complex political and social landscape and serving vulnerable populations. Show less
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Cleveland State University
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United States
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Higher Education
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700 & Above Employee
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Program Development and Evaluation
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May 2011 - Jan 2013
Program and impact evaluation for: Youth Opportunities Unlimited, Measureable Outcomes Report assessing Y.O.U.s impact and evaluation; published by Y.O.U. in March, 2012; and Safe Haven Program (alternative learning program in North Broadway/Slavic Village neighborhood), Community Efficacy and Capacity Building Report Cross-sector Nonprofit Partnerships: interviewed over 20 Executive Directors of local nonprofits to gather information on building and maintaining cross sector nonprofit… Show more Program and impact evaluation for: Youth Opportunities Unlimited, Measureable Outcomes Report assessing Y.O.U.s impact and evaluation; published by Y.O.U. in March, 2012; and Safe Haven Program (alternative learning program in North Broadway/Slavic Village neighborhood), Community Efficacy and Capacity Building Report Cross-sector Nonprofit Partnerships: interviewed over 20 Executive Directors of local nonprofits to gather information on building and maintaining cross sector nonprofit partnerships Management: Supervised 3 student employees to assist with administrative tasks, data collection and research Cleveland Nonprofit Leadership: Mapped nonprofit knowledge concentration throughout the United States using Geographical Information Systems to support claim
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Teaching Assistant
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Jan 2011 - Dec 2012
Program Administration and Curriculum Development: Developed curriculum plans for courses in: Nonprofit Administration and Leadership, Nonprofit Accounting, Nonprofit Management, Contemporary Urban Studies
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United Way of Greater Cleveland
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United States
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Non-profit Organizations
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1 - 100 Employee
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Campaign Coordinator
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Dec 2009 - Jan 2011
Event Coordination and Planning: organized events for over 120 companies to participate in workplace campaigns; consultant for 4 company campaign budgets exceeding $40,000 Development: Worked with team to raise $3.8 million dollars through workplace campaigns, corporate matches, grants and events Public Speaking: Represented United Way at over 150 presentations to local professionals about the organizations investments, spending and impact Program Engagement: Led an… Show more Event Coordination and Planning: organized events for over 120 companies to participate in workplace campaigns; consultant for 4 company campaign budgets exceeding $40,000 Development: Worked with team to raise $3.8 million dollars through workplace campaigns, corporate matches, grants and events Public Speaking: Represented United Way at over 150 presentations to local professionals about the organizations investments, spending and impact Program Engagement: Led an internal ‘Employee Activities Committee’ to engage employees in the workplace by organizing internal events, team building activities and employee appreciation Management: Assisted in Training and supervising temporary campaign staff to assist in coordinating workplace fundraising campaigns, make public presentations, and track fundraising efforts Show less Event Coordination and Planning: organized events for over 120 companies to participate in workplace campaigns; consultant for 4 company campaign budgets exceeding $40,000 Development: Worked with team to raise $3.8 million dollars through workplace campaigns, corporate matches, grants and events Public Speaking: Represented United Way at over 150 presentations to local professionals about the organizations investments, spending and impact Program Engagement: Led an… Show more Event Coordination and Planning: organized events for over 120 companies to participate in workplace campaigns; consultant for 4 company campaign budgets exceeding $40,000 Development: Worked with team to raise $3.8 million dollars through workplace campaigns, corporate matches, grants and events Public Speaking: Represented United Way at over 150 presentations to local professionals about the organizations investments, spending and impact Program Engagement: Led an internal ‘Employee Activities Committee’ to engage employees in the workplace by organizing internal events, team building activities and employee appreciation Management: Assisted in Training and supervising temporary campaign staff to assist in coordinating workplace fundraising campaigns, make public presentations, and track fundraising efforts Show less
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Volunteer Community Instructor / Grant Writer
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Jan 2009 - May 2009
Organized, processed, and sought funding for local projects; wrote international grant proposals; prepare/organize donation allocation and response; oversee fundraiser organization; Development of environmental conservation projects, habitat restoration projects, and agro-forestry; teach the importance of environmental conservation and habitat restoration among the local population. Development: Secured $10,000 USAID federal grant and led a 5 person project team for the economic… Show more Organized, processed, and sought funding for local projects; wrote international grant proposals; prepare/organize donation allocation and response; oversee fundraiser organization; Development of environmental conservation projects, habitat restoration projects, and agro-forestry; teach the importance of environmental conservation and habitat restoration among the local population. Development: Secured $10,000 USAID federal grant and led a 5 person project team for the economic development and restoration of a Cacao Plantation in a rural community in the Amazon Rainforest; managed project budget. Recruitment and Program Management: Led a separate 6 person project team to plan and implement a library exchange system between 7 remote communities in the Amazon Rainforest by coordinating efforts between community leaders, local schools and public officials to obtain, provide and transport library materials Show less Organized, processed, and sought funding for local projects; wrote international grant proposals; prepare/organize donation allocation and response; oversee fundraiser organization; Development of environmental conservation projects, habitat restoration projects, and agro-forestry; teach the importance of environmental conservation and habitat restoration among the local population. Development: Secured $10,000 USAID federal grant and led a 5 person project team for the economic… Show more Organized, processed, and sought funding for local projects; wrote international grant proposals; prepare/organize donation allocation and response; oversee fundraiser organization; Development of environmental conservation projects, habitat restoration projects, and agro-forestry; teach the importance of environmental conservation and habitat restoration among the local population. Development: Secured $10,000 USAID federal grant and led a 5 person project team for the economic development and restoration of a Cacao Plantation in a rural community in the Amazon Rainforest; managed project budget. Recruitment and Program Management: Led a separate 6 person project team to plan and implement a library exchange system between 7 remote communities in the Amazon Rainforest by coordinating efforts between community leaders, local schools and public officials to obtain, provide and transport library materials Show less
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Client Outreach and Customer Service
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Aug 2008 - Apr 2009
Working to bridge the gap between the homeless population in Downtown Phoenix and the surrounding community, development of community outreach programs aimed to change the cultural ideology of class differences in Phoenix, AZ; campaign organization and development; community outreach. Working to bridge the gap between the homeless population in Downtown Phoenix and the surrounding community, development of community outreach programs aimed to change the cultural ideology of class differences in Phoenix, AZ; campaign organization and development; community outreach.
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Education
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2010 - 2012
Cleveland State University
Masters, Environmental Studies -
Arizona State University
Bachelors of Science, Sociology, Human Communication
Community
