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Jane Eckford

Heather is a highly experienced HR Director with a significant track record in complex organisational transformation focussing on people. Her open communication and inclusive, whole system approach, creates confidence that changes can be achieved smoothly even where there are no previous blueprint to follow. Highly recommended.

Alex Lewis

Heather is a highly skilled and experienced HR Director who has led the people agenda in a progressive and capable business. I have seen Heather work with senior leaders to build capability, build talent and lead truly transformational change. She does this with lightness of touch and an unusual ability to engage the leadership team working with her.

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Credentials

  • MCIPD
    Institute of Personnel and Development
    Jun, 1995
    - Sep, 2024

Experience

    • Utilities
    • 1 - 100 Employee
    • Group Human Resources Director
      • Oct 2022 - Present

      Accountable for development of the people and culture strategy to enable growth and sustain strong business performance. Creating an exciting and engaging environment to attract and retain a diverse range of people across 54 locations in Ireland, UK & Netherlands, employing 3,000 with turnover €850m. Accountable for development of the people and culture strategy to enable growth and sustain strong business performance. Creating an exciting and engaging environment to attract and retain a diverse range of people across 54 locations in Ireland, UK & Netherlands, employing 3,000 with turnover €850m.

    • United Kingdom
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • HR Director, Transformation
      • Feb 2021 - Mar 2022

      Reporting to the COO, accountable for the redesign of the business operating model covering 18,000 employees UK wide, through reinforcement of matrix structure & functional leadership, processes standardisation, optimisation of technology & achievement of 15% reduction in management structure, whilst maintaining in year performance Reporting to the COO, accountable for the redesign of the business operating model covering 18,000 employees UK wide, through reinforcement of matrix structure & functional leadership, processes standardisation, optimisation of technology & achievement of 15% reduction in management structure, whilst maintaining in year performance

    • United Kingdom
    • Shipbuilding
    • 1 - 100 Employee
    • Human Resources Director, Shipbuilding
      • Oct 2018 - Jan 2021

      Accountable for leading the people & organisation strategy covering 4,500 employees, multi-site in UK, Canada & Australia, to enable the stabilisation of current operational performance and integrating 2 new international customers & programmes, reporting to the MD. Accountable for leading the people & organisation strategy covering 4,500 employees, multi-site in UK, Canada & Australia, to enable the stabilisation of current operational performance and integrating 2 new international customers & programmes, reporting to the MD.

    • United Kingdom
    • Business Consulting and Services
    • Human Resources Director, Shared Services
      • Jan 2015 - Sep 2018

      Reporting to the MD, accountable for the people strategy covering 1,300 UK employees & 34 locations, to enable the rebranding positioning and operational performance of a multi-functional internal Shared service (SS) covering HR, Finance, IM&T, Facilities Management, Data Analytics & Procurement Reporting to the MD, accountable for the people strategy covering 1,300 UK employees & 34 locations, to enable the rebranding positioning and operational performance of a multi-functional internal Shared service (SS) covering HR, Finance, IM&T, Facilities Management, Data Analytics & Procurement

    • United Kingdom
    • Aviation and Aerospace Component Manufacturing
    • 700 & Above Employee
    • Human Resources Director, F35 US Programmes
      • Jan 2011 - Dec 2014

      As a member of the management board accountable for the people strategy covering 2,000 employees UK and USA, to assure a shift change in performance (cost, quality, schedule) to maintain our position as a key partner in the American multibillion F35 Fighter Jet programme.

    • Head of HR, Support & Availability
      • Mar 2006 - Dec 2010

      Accountable for the people strategy to realise a new business opportunity and sector covering 4,000 employees UK based. Required a shift in the business thinking & leadership about revenue generation, HR contribution and ways of working. Secured customer confidence for long term availability contracting (revenue from support services).

    • Head Of Human Resources
      • Jan 1999 - Feb 2006

      Development and deployment of the plan to expand the support business with the MoD customer. During this period the organisation underwent a merger (British Aerospace and Marconi). Accountable for the complete redesign, exit and reappointment of the leadership population for the newly established customer support division covering UK, Middle East, and Australia. Appointed as Head of HR for Operational support division c2,000 employees, UK based and latterly developed the Remuneration framework for all divisional employees c8,000 worldwide. Show less

    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Human Resources Business Partner
      • May 1991 - Dec 1998

      Various HR Business Partner level roles operating as a member of senior management teams, developing my HR experience, business and leadership capability. Operated across different sectors, programmes & locations. Focus on change management, restructuring and redesign, leadership development to align to customer changes and strategy. Various HR Business Partner level roles operating as a member of senior management teams, developing my HR experience, business and leadership capability. Operated across different sectors, programmes & locations. Focus on change management, restructuring and redesign, leadership development to align to customer changes and strategy.

    • Belgium
    • Human Resources Services
    • Recruitment consultant
      • Jun 1986 - Apr 1991

      Accountable for the day-to-day operations of the Finance Division & office based in Leeds, including establishing the candidate database and associated processes for search & selection for new and existing clients & candidates. Leading the setting up of a new Marketing division & office in Leeds with activities from facilities management, advertising/PR, client engagement and candidate management as well as day to day management of operations. Accountable for the day-to-day operations of the Finance Division & office based in Leeds, including establishing the candidate database and associated processes for search & selection for new and existing clients & candidates. Leading the setting up of a new Marketing division & office in Leeds with activities from facilities management, advertising/PR, client engagement and candidate management as well as day to day management of operations.

Education

  • Saïd Business School, University of Oxford
    Organizational Leadership
    2014 -
  • University of Michigan
    Diploma of Education, Human Resources Management and Services
    2004 -
  • Lancaster University
    Certificate in Management, Business Managemen & Administration
    1999 -
  • University of Central Lancashire
    MCIPD, Human Resources
    1994 -
  • Whitehall Industry Group (WIG)
    Senior Women Leadership Programme, Organizational Leadership

Community

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