Experience

Cleary Cleaners

• United States
• 1 - 100 Employee

• Customer Service Manager

  • Jun 2002 - Present

  Customer care Customer care



Shaheen and Gordon, PA

• Dover, New Hampshire

• Receptionist

  • Jun 2018 - Oct 2018

  provide exceptional customer service to our clients, assist with general questions, direct calls to the appropriate legal team. provide exceptional customer service to our clients, assist with general questions, direct calls to the appropriate legal team.



Liberty Mutual Insurance

• United States
• Insurance
• 700 & Above Employee

• • Aug 2016 - Mar 2018

  Provide exceptional phone customer service to our callers and partners. Answer all customer claim questions and provide resolution.

• • Feb 2014 - Aug 2016

  Utilize a broad understanding of department operation and objectives. provide administrative and phone support, coordinate assistance and customer service to the assigned technical group, individual or product line.

• • Feb 2011 - Feb 2014

  Reviews, evaluates, and categorizes incoming documents; verifies information for accuracy and appropriateness and follow s up with other reps and departments for missing or questionable data.

• • Sep 2009 - Feb 2011

  work daily with case managers and underwriters to process daily tasks and applications, along with email and phone inquires.

• • Jan 2009 - Sep 2009

  Work with external partners on a daily basis to provide quality customer service to all phone and written requests.

• • Jan 2006 - Dec 2008

  Maintained fulfillment center. Managed supplies and inventory for a variety of products in all fifty states. worked with agent s and back offices to ensure they received the appropriate products their contacts allowed.



Adecco

• Switzerland
• Staffing and Recruiting
• 700 & Above Employee

• Temporary Associate

  • Aug 2004 - Jan 2006

  Office Assistant: Paid all department bills when due. Money handling, processed all checks and wire transactions for our bank and independent channels. Office Assistant: Paid all department bills when due. Money handling, processed all checks and wire transactions for our bank and independent channels.