Heather Kliests

Care Manager at Let's Get Care - Self-Managed Home Care Packages
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Contact Information
us****@****om
(386) 825-5501
Location
Brisbane, Queensland, Australia, AU

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Experience

    • Australia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Care Manager
      • Mar 2022 - Present

    • Australia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Disability Support Worker
      • Jun 2018 - 2021

    • Program Officer
      • Mar 2016 - Sep 2016

      Program Officer for the Office of the Chief Medical Officer - Medical Workforce Active team member for various programs within the Medical Workforce. Scheduling meetings, developing submissions on behalf of medical and speciality practices. Managing finance and payroll for the Medical Workforce Branch. Research and retrieving data for specialised programs. Updating databases. Manage travel bookings for the department. Liaising with various departments and stakeholders. Program Officer for the Office of the Chief Medical Officer - Medical Workforce Active team member for various programs within the Medical Workforce. Scheduling meetings, developing submissions on behalf of medical and speciality practices. Managing finance and payroll for the Medical Workforce Branch. Research and retrieving data for specialised programs. Updating databases. Manage travel bookings for the department. Liaising with various departments and stakeholders.

    • Project Officer
      • Nov 2015 - Mar 2016

      Deployment of the Pharmacy Automation at Fiona Stanley Hospital. Responsible for the training of Clinical Staff of the new Medication Management processes. Preparation of the educational material and powerpoints. Updating databases of attendance, evaluation results and issues log. Reviewing the workflow model and implementing workflow scenarios to assist with the trainig of the Clinical Staff in Specialised areas. Schedule meetings with the Clinical Educators and Nurse Managers to discuss the impact of patient care when releasing staff for training. Floor walking to assist Clinical Staff at 'Go Live' and general administrative work.

    • Australia
    • Hospitals and Health Care
    • 400 - 500 Employee
    • A/Executive Assistant to the Executive Director, SMHS Contract Management Directorate
      • Sep 2015 - Nov 2015

      Arrange meetings, Agendas and preparation of supporting documents for the Executive Director, SMHS Contract Management Directorate. Processing and reviewing of Briefing Notes to the dedicated signatories for action/ information for review and approval. Processing new staff appointments; registering staff access to the health department designated drive, prepare HR documentation package, computer hardware, departmental policy & procedure documentation and office space. Draft, editing and formatting of documents.Executive administration and business support to the SMHS Contract Management Directorate. Informing Executive Director of the Ministerials emails and actioning to the correct delegate to respond. General Administration; preparation of papers for meetings, typing, photocopying, scanning, filing and maintaining manifest.

    • Administrative Assistant, Endocrinology and Diabetes Service
      • Dec 2014 - Sep 2015

      Arrange meetings, typing and distribution of agenda, and supporting documentations ,minute taking for the Head of Service, Endocrinology and Diabetes Service. General Administration; preparation of papers for meetings, typing, photocopying, scanning, filing and maintaining manifest. Processing new staff appointments; registering staff access to the health department designated drive, prepare HR documentation package, computer hardware, departmental policy & procedure documentation and office space. Draft, editing and formatting of documents. Facilitate workshops; organising venue, delegates distribution email lists, catering, and develop a database with mail merge. Administration support to the Consultants and Diabetes educators. Entering and authorizing consultants ROSTAR payroll. Entering on call information for the main AMCOM database of the hospital. Vetting and addressing calls.

    • Hospitals and Health Care
    • 500 - 600 Employee
    • A/Clinical Trial Study Coordinator / Project Officer, RPH, Diagnostic & Interventional Radiology
      • Sep 2012 - Apr 2014

      Supported & initiated Phase II & Phase III of a clinical study research Protocols and procedures; initiate creation and develop/formatting documents for the IVC filter post management care plan and Clinical Study Trials. Regular meetings with the trial stakeholders to discuss the trial progress, recruitment and case reports. Database manager, maintaining an IVC filter and clinical study trial databases, of new entries and changes. Preparation of an IVC filter report to the Senior Project Officer, Operational Directorate of the Health Department. Collection of data information for preparation of reports for the Principal Investigators and sponsors. Presentations and workshops; develop power points and training workshops for clinical study trials and create/develop a Post Management Discharge Care Plan for IVC filters and a 10min presentation at the Clinical Governance Committee at RPH.

    • Australia
    • Hospitals and Health Care
    • 400 - 500 Employee
    • Administration Assistant, SMHS, Clinical Planning and Redesign
      • Aug 2011 - Sep 2012

      Arrange meetings, typing and distribution of agenda, and supporting documentations ,minute taking for the Clinical Planning and Redesign Unit. General Administration; preparation of papers for meetings, typing, photocopying, scanning, filing and maintaining manifest. Processing new staff appointments; registering staff access to the health department designated drive, prepare HR documentation package, computer hardware, departmental policy & procedure documentation and office space. Draft, editing and formatting of documents associated with the reconfiguration of the SMHS Facilitate workshops; organising venue, delegates distribution email lists, catering, portfolios, registration and develop a database with mail merge. Administration support to the Project officers and Planners. Diary Management for Director, Clinical Planning and Redesign Unit Vetting and addressing calls.

Education

  • Port Augusta Hospital
    Enrolled Nurse Certificate, Nursing
    1977 - 1978
  • Augusta Park High, Port Augusta SA
    1972 - 1977

Community

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