Heather Kirksey

Research and Development Technologist at Chairmans Foods
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Contact Information
us****@****om
(386) 825-5501
Location
Nashville, Tennessee, United States, US

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Experience

    • United States
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Research and Development Technologist
      • Sep 2021 - Present

    • United States
    • Food Production
    • 1 - 100 Employee
    • Research And Development Intern
      • Sep 2020 - Sep 2021

  • Integrated Marketing Group
    • Orange County, California Area
    • Customer Service Representative
      • May 2015 - Sep 2021

      General office duties including but not limited to checking personal email, answering customer inquiries regarding IMG, 3M and Ideal products. Matched product inventory from multiple warehouse and managed loss prevention. Took orders from customers, created sales orders and invoices in Sage accounting. Scheduled shipments for the orders and followed up with the tracking information for the customers. Utilizing advertising, promotional and customer relation skills as approved by management Provides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries Handled all shipping disputes and loss/-damaged claims. Filed all paperwork accordingly. Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • Portland State University
      • 2012 - 2013

      Job duties included set up and break down of events, running food, busing tables, maintaining a clean working environment, and ensuring every guest is treated with the utmost concern.  Bartending responsibilities varied by event but usually encompassed gathering an inventory of alcohol, garnishes, glassware and stemware, setting up a visually pleasing bar area, cash register duties, and keeping up with orders in a timely and friendly manner.  On plated events, guest importance was stressed by identifying individual diet preference, quickly sending out food, refilling beverages, clearing tables often, and maintaining a good relationship with the client and their guests. Show less

    • Restaurants
    • 700 & Above Employee
    • Assistant Manager
      • 2010 - 2013

       Assistant Manager duties consisted of counting all deposits to calculate whether they match previous days sales, writing out deposit slips, checking sales, making cash deposits at the bank, making delivery orders, developing the weekly delivery report, and doing the weekly inventory.  Management of personnel consisted of scheduling, training employees on how to address customer concerns and questions, and mild disciplinary procedures if said training was not followed correctly.  Daily duties would include greeting, informing and addressing customer concerns and questions. Food preparation and quality checks were done hourly to ensure food was kept fresh and in good quality. Show less

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Cashier/ stock
      • Aug 2004 - Jul 2005

       Cashier duties included: checking register totals, stocking register area, addressing customer issues and concerns.  Photo lab day-to-day responsibilities consisted of developing film, cropping, correcting photo contrast and color, and keeping a clean work space. Working in stock area employees were to unload all supply boxes and organize all supply shelves and reorganize products.  Facing/fronting all products and returning all misplaced and go back items  Cashier duties included: checking register totals, stocking register area, addressing customer issues and concerns.  Photo lab day-to-day responsibilities consisted of developing film, cropping, correcting photo contrast and color, and keeping a clean work space. Working in stock area employees were to unload all supply boxes and organize all supply shelves and reorganize products.  Facing/fronting all products and returning all misplaced and go back items

Education

  • California State University, Long Beach
    Food Science
    2019 -
  • Santa Ana College
    Associate of Arts and Sciences - AAS, Liberal Arts and Sciences/Liberal Studies
    2016 - 2018
  • Riverside community college
    2004 - 2006

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