Heather Kettles
Senior Commercial Line Underwriter at Acuity Insurance- Claim this Profile
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Bio
Experience
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Acuity Insurance
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United States
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Insurance
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700 & Above Employee
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Senior Commercial Line Underwriter
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Nov 2018 - Present
Sheboygan, Wisconsin Area
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Commercial Lines Underwriter
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Jun 2013 - Present
Sheboygan, Wisconsin Area Commercial lines underwriting - underwriting renewals, quotes, endorsements. Developing relationships with Agents.
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Hotel Chocolat
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United Kingdom
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Retail
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700 & Above Employee
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Sales Assistant
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Dec 2011 - Dec 2012
Edinburgh, United Kingdom Utilized customer service skills by attending to customers' needs Created a friendly atmosphere to create the ultimate customer experience Telecounselor, St. Norbert College Office of Admissions, De Pere, WI,; Enhanced phone skills by calling an average of 50 prospective college students per two hours worked
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Integrys Energy Services is now a part of Constellation!
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United States
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Oil and Gas
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100 - 200 Employee
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Account Management Intern
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May 2008 - Aug 2011
Created estimated invoices for customers on a monthly basis Provided cost savings analyses for customers at month end Coordinated contract execution process Incorporated skills learned about SharePoint and provided feedback for future improvement Oversaw a divestiture related project and assisted the delegation of tasks
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Sales Associate
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Nov 2006 - Jan 2008
Organized products and returned products to shelves
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General laborer
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May 2003 - Aug 2006
Kiel WI Watered, planted, and weeded perennial flowers. Spoke knowledgeably about the products to customers.
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Education
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EDINBURGH NAPIER UNIVERSITY
Master of Science, International Event and Festival Management -
St. Norbert College
Bachelor of Business Administration, Finance