Experience

Learning A-Z

• United States
• E-Learning Providers
• 400 - 500 Employee

• QA Engineer III

  • Mar 2023 - Present

• Engineering Project Coordinator III

  • Jun 2015 - Present

  Ann Arbor, Michigan



Canada Colorado Association

• Website Administrator

  • Sep 2014 - Sep 2016

  Greater Denver Area • Utilize functionality within the WildApricot platform. • Update web site to reflect featured events and current articles. • Create and maintain event list. • Compose and schedule email blasts. • Maintain effective communication with CCA board members and representatives of partnering associations. Key Successes – I enjoyed learning new skills and developing professional relationships with board members. I gained an understanding of how business is conducted… Show more • Utilize functionality within the WildApricot platform. • Update web site to reflect featured events and current articles. • Create and maintain event list. • Compose and schedule email blasts. • Maintain effective communication with CCA board members and representatives of partnering associations. Key Successes – I enjoyed learning new skills and developing professional relationships with board members. I gained an understanding of how business is conducted in a professional atmosphere. Currently, I delivered a proposal to refresh the organization’s website and was awarded the contract. Show less



Collaboration Lab

• CRM Consultant/Internship

  • Jun 2014 - Dec 2014

  Greater Denver Area • Devised strategies to improve customer and volunteer base in non-profit organizations. • Implemented CRM software solutions such as Salesforce and WildApricot. • Identified potential customers from given database and counseled organization on ways to convert them into loyal customers. • Provided CRM solutions to inefficiencies and suggested tactics to meet goals on time. Key Successes – I developed exceptional communication skills that aided clients their… Show more • Devised strategies to improve customer and volunteer base in non-profit organizations. • Implemented CRM software solutions such as Salesforce and WildApricot. • Identified potential customers from given database and counseled organization on ways to convert them into loyal customers. • Provided CRM solutions to inefficiencies and suggested tactics to meet goals on time. Key Successes – I developed exceptional communication skills that aided clients their organization’s problems and solutions. I successfully utilized the Salesforce platform and trained users with the appropriate skills to maintain and grow their organization’s client base. Show less



Hard Rock International

• United States
• Hospitality
• 700 & Above Employee

• Bartender, Supervisor and Trainer

  • Dec 2005 - Jul 2014

  Denver, CO • Trained new employees using positive instruction and modeling. • Provided entertaining atmosphere for guests while delivering outstanding quality cocktails and dining experience. • Developed exceptional multi-tasking skills in a high stress environment. • Worked closely with managers providing feedback on work/training procedures and quality of product. Key Successes – I effectively trained new co-workers with the skills needed to be successful within… Show more • Trained new employees using positive instruction and modeling. • Provided entertaining atmosphere for guests while delivering outstanding quality cocktails and dining experience. • Developed exceptional multi-tasking skills in a high stress environment. • Worked closely with managers providing feedback on work/training procedures and quality of product. Key Successes – I effectively trained new co-workers with the skills needed to be successful within the company. I consistently scored superior marks on secret shopper visits, rendering myself as an indispensable asset to managers. Show less